See all properties

Hotel Palace Inn

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palace Inn

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Dining
Exterior
Interior
Business center

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020
  • Plaza Crystal Shopping Mall
    4 min walk
  • Cana Hueca Park
    14 min walk
  • Joyyo Mayu Park
    15 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    55 min drive

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking

Comfort Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, 2 Double Beds, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Double Room, 2 Double Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes

Family Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

City Express by Marriott Tuxtla Gutierrez

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (714)
The price is $44
per night
$52 total
includes taxes & fees
Jan 10 - Jan 11
City Express by Marriott Tuxtla Gutierrez

About this property

Hotel Palace Inn

3-star Tuxtla Gutierrez hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, a 24-hour front desk, and free newspapers.
Hotel Palace Inn offers 83 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
Hotel Palace Inn features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Tuxtla Gutierrez hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Hotel Palace Inn has designated areas for smoking.

Hotel Palace Inn has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Inn Tuxtla Gutierrez
Palace Tuxtla Gutierrez
Hotel Palace Inn Hotel
Hotel Palace Inn Tuxtla Gutierrez
Hotel Palace Inn Hotel Tuxtla Gutierrez

Hotel Palace Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 204 out of 392 reviews" "
Rating 8 - Good. 111 out of 392 reviews" "
Rating 6 - Okay. 36 out of 392 reviews" "
Rating 4 - Poor. 19 out of 392 reviews" "
Rating 2 - Terrible. 22 out of 392 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único negativo es que las habitaciones son algo antiguas. Les hace falta renovarlas. Pero la atención del personal, la limpieza, la ubicación del Hotel y los negocios cercanos lo compensan sobremanera. Soy un cliente satisfecho y regresaré al hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Carlos

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and very nice.
It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.
Stayed 2 nights in Jan 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and Great Pool
A great hotel and great value for money. This is a hotel that is very popular with Mexicans. It has an excellent swimming pool, a good restaurant and is centrally located. The rooms are basic but have everything needed. I would stay here again. The only issue was that the internet is slow,
Great pool.
Stayed 2 nights in Nov 2022

4/10 Poor

Freddy

Stayed 2 nights in Mar 2022

6/10 Okay

Maximino

Liked: Staff & service
Disliked: Property conditions & facilities
Room was noisy … no window screens therefore mosquitos in the room, roaches in the restroom
Stayed 2 nights in Mar 2022

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says there is a shuttle to the airport, but there is a charge, and it is cheaper to take a taxi.
Stayed 1 night in Mar 2022

8/10 Good

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Nice facilities, clean, pleasant environment and kind staff. Overall a good deal. I would go back for a short-term stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for one night
The place is ok not as the pictures are shown it was clean but the pool was ok. Location was great in front of a big mall. Ok to stay for a night. Stayed there because I was flying out to San Diego
Stayed 1 night in Jun 2021

8/10 Good

Giang

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but description for hotel was wrong
The description of hotel says parking is free but when we came they charged us $35usd
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
*
Las instalaciones exteriormente estan muy bonitas y cuidadas :) En cuanto a los cuartos les falta mucho mantenimiento, necesitas entregar tu credencial para que te puedan prestar una plancha, la cama un poco dura y ruidosa cada que te mueves aunque sea un poco
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Really clean. Really friendly and knowlegeable staff
Stayed 2 nights in Nov 2019

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Never going back
Stayed 1 night in Jul 2019

10/10 Excellent

Maricella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

roque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a convenient location , friendly people. Nice little restaurant
Stayed 2 nights in Apr 2019

10/10 Excellent

CESAR

Stayed 1 night in Sep 2024

8/10 Good

miguel angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Juan Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio de internet súper malo. Mala señal en las habitaciones
Stayed 3 nights in Sep 2024

8/10 Good

Jose Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sayami Denisse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambio de tarifa
El Hotel es muy bueno y la atención excelente. El restaurante no estan tan rico, tuve un detalle en el precio, ya que no respetaron el precio que arrojaba en la aplicación. Al hacer mi reservacion puse la edad exacta de mis hijos y me arrojó una tarifa y allá me la cambiaron, no subió más q 50 pesos aproximadamente pero no me gustó q no hayan respetado la tarifa.
Stayed 1 night in Sep 2024