Hotel Del Carmen en el centro de Tuxtla Gutiérrez

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Del Carmen en el centro de Tuxtla Gutiérrez

Exterior
Reception
Front of property
Room service - dining
Standard Room | Egyptian cotton sheets, premium bedding, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2A. Ave Sur Pte # 826, Tuxtla Gutierrez, CHIS, 29000
  • Museo de la Marimba
    5 min walk
  • Marimba Park
    6 min walk
  • San Marcos Cathedral
    11 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    53 min drive

Room options

Standard Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Del Carmen en el centro de Tuxtla Gutiérrez

3-star Tuxtla Gutierrez hotel walkable to Museo de la Marimba
This smoke-free hotel features a restaurant, a business center, and conference space. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Del Carmen en el centro de Tuxtla Gutiérrez offers 37 accommodations with complimentary newspapers and irons/ironing boards. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This 3-star property offers access to a business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Hotel Del Carmen en el centro de Tuxtla Gutiérrez is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM. An additional breakfast (subject to charges) is served daily.
Hotel Del Carmen en el centro de Tuxtla Gutiérrez has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Shopping mall

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: MXN 350 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 450 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: MXN 350 for check-in between noon and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Del Carmen Tuxtla Gutierrez
Hotel Del Carmen
Hotel Del Carmen Tuxtla Gutierrez
Hotel Carmen Tuxtla Gutierrez
Carmen Tuxtla Gutierrez
Hotel Del Carmen
Hotel Del Carmen en el centro de Tuxtla Gutiérrez
Hotel Del Carmen en el centro de Tuxtla Gutiérrez Hotel

Hotel Del Carmen en el centro de Tuxtla Gutiérrez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 427 reviews" "
Rating 8 - Good. 144 out of 427 reviews" "
Rating 6 - Okay. 47 out of 427 reviews" "
Rating 4 - Poor. 16 out of 427 reviews" "
Rating 2 - Terrible. 8 out of 427 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Staff super friendly and provided excellent service.
Stayed 1 night in Sep 2024

10/10 Excellent

ENRIQUE LOPEZ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 4 nights in Aug 2024

4/10 Poor

Sergio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rabbi

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place and the food was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Stayed 1 night in Jul 2024

10/10 Excellent

ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pleace is nice and quite
Stayed 3 nights in Jun 2024

10/10 Excellent

Agustín

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

CONCEPCION

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno cada día era magnífico
Stayed 8 nights in May 2024

10/10 Excellent

Juan Pablo

Stayed 1 night in May 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alma

Stayed 1 night in May 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

antonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación es pequeña, las camas son cómodas. El baño también es pequeño, pero todo limpio la ubicación está accesible al centro histórico, me agradó mucho la gentileza de las chicas de recepción. Lo recomiendo.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional rooms and decor. Highly recommend for those looking to feel like they live in San Cristobal.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cristina

Stayed 1 night in Feb 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we needed was at a walking distance
Stayed 3 nights in Jan 2024

10/10 Excellent

Arturo, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend good place to stay
Stayed 6 nights in Nov 2023

2/10 Terrible

Mariana

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was our first horrible experience. They charged us twice and refused to cancel the wrong charge. They told us to send a letter I don’t know where. They did not even apologize for their mistake. We decided to not stay at this hotel. They have a total lack of customer service. I do not recommend this hotel.
Stayed 1 night in Nov 2023

8/10 Good

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice little hotel with wonderful staff. Not luxurious but a great place to stay for a few days. I can't say enough about the staff. They were all fantastic.
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Property conditions & facilities
See my earlier comments. Great staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are quiet, it's easy to get around the city centre and the staff are wonderful.
Stayed 3 nights in Oct 2023