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Holiday Inn Tuxtla Gutierrez, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Tuxtla Gutierrez, an IHG Hotel

Exterior
View from property
Bar (on property)
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Belisario Dominguez Km 1081, Tuxtla Gutierrez, CHIS, 29020
  • Plaza Crystal Shopping Mall
    6 min walk
  • Joyyo Mayu Park
    15 min walk
  • Cana Hueca Park
    16 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    48 min drive

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (with Minibar)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds (with Minibar)

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Minibar)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Minibar)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Tuxtla Gutierrez

Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1002)
The price is $49
per night
$59 total
includes taxes & fees
Jan 10 - Jan 11
Hilton Garden Inn Tuxtla Gutierrez

About this property

Holiday Inn Tuxtla Gutierrez, an IHG Hotel

3.5-star Tuxtla Gutierrez hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Holiday Inn Tuxtla Gutierrez, an IHG Hotel offers 108 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tuxtla Gutierrez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Holiday Inn Tuxtla Gutierrez, an IHG Hotel provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measuring 1000 square feet (93 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

Holiday Inn Tuxtla Gutierrez, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Holiday Inn Tuxtla Gutierrez, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: MXN 200 to 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 300.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 200 to 250 per person
  • Rollaway bed fee: MXN 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Tuxtla Gutierrez
Holiday Inn Tuxtla Gutierrez
Tuxtla Gutierrez Holiday Inn
Holiday Inn Tuxtla Gutierrez Mexico - Chiapas
Holiday Inn Tuxtla Gutierrez Hotel
Tuxtla Gutierrez, An Ihg

Holiday Inn Tuxtla Gutierrez, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 993 reviews" "
Rating 8 - Good. 259 out of 993 reviews" "
Rating 6 - Okay. 73 out of 993 reviews" "
Rating 4 - Poor. 37 out of 993 reviews" "
Rating 2 - Terrible. 21 out of 993 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heriverto, bear creek

Stayed 2 nights in Aug 2024

10/10 Excellent

Heriverto, bear creek

Stayed 10 nights in Jul 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in Tuxtla!
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Traveled with family
Liked: Amenities
This is our favorite hitel to stay in when we travel to Chiapas!
Stayed 2 nights in Apr 2024

10/10 Excellent

Heriverto, bear creek

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 7 nights in Jul 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, quiet and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

joes manuel alvarez

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2023

10/10 Excellent

Celin Zavala, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 5 nights in Nov 2023

10/10 Excellent

Addy Aureny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuxtla stay
Amazing as always. Hope to be back soon
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing was very good...
Stayed 1 night in Oct 2023

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

claudia

Stayed 2 nights in Jun 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

Bonnie

Bad service, dirty pool
We have stayed at this hotel many times and we have always loved the food and the pool and the service. We stayed only 1 night for Father’s Day. The service was terrible- we could not get any attention from the wait staff. Sadly, the pool was filthy. We will not go back.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Su tranquilidad, solo restaurant novfue tan servicial
Stayed 1 night in Jun 2023

2/10 Terrible

GERARDO

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ITS OK THE GIRLS IN FRONT DESK NOT PROFFESIONAL. PITY
Stayed 2 nights in Jun 2023

10/10 Excellent

Susan

Stayed 1 night in Jun 2023

2/10 Terrible

Yufeng

Disliked: Staff & service, property conditions & facilities, room comfort
after i complained about kids running around upstairs for hours, They sent me to a room at the very end of the building, room 1145, Only 2 meters to the street and there is a bus stop, old bus stops and goes here with very loud engine noise, Starting from 5 am until 1am after midnight. I can sleep for only 4 hours a day. I didn't want to bother them at weekend because I think they may not have a lot of room available so i stayed here for two nights and ask them at Monday noon if I can have another room. Surprisingly, they told me they don't have any room available. It's not the busy season And it is Monday noon, a big wedding group People just checked out. I can see a lot of rooms empty. I don't believe them. I'm okay for the room is not perfect. But i am disappointed the way they deal with the problem. Problem exists everywhere I understand. The attittude and the way they try to solve the problem worth no more than one star.
Stayed 3 nights in Mar 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
It is to be a better place to stay. Towels old and dirty, no glasses in the room and no coffee maker

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Never again this one
Overall a satisfactory stay without any frills. There is no fridge in the rooms which even far cheaper hotels provide in Tuxtla nor any noise isolation. I found a spider 🕷,very small and 2 ants crawling unimpressed over my bed but I evacuated them gently.I guess their maintenance isn’t existent and it shows. The housekeeper was yelling around at 8 am. Fortunately I was already awake. The building is really old with two huge buildings next to this one. The view was terrible although being platinum elite ihg. The safety box was dying the moment I tried to closed it,so they actually changed the whole thing instead of changing the batteries (we don’t have batteries) … There are hotels that should be torn and make space for an exciting parking lot. Would I return to this one? Definitely never.
Stayed 1 night in Jan 2023

10/10 Excellent

jesus

Stayed 2 nights in Dec 2022