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Casa Rivera de Moras

3.0 star property

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Photo gallery for Casa Rivera de Moras

Exterior
Restaurant
Free self parking
Interior
Restaurant

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Pet friendly
  • Free WiFi

Explore the area

Map
65 Avenida Á. Obregón, Tuxcueca, Jal., 49440
  • Church of San Cristobal Zapotitlan
    ‪8 min drive‬
  • Monte Coxala Spa
    ‪33 min drive‬
  • Ajijic Malecón
    ‪40 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)

Room options

View all photos for Classic Studio Suite

Classic Studio Suite | 1 bedroom, desk, laptop workspace, blackout drapes

Classic Studio Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Casa Rivera de Moras

3-star Tuxcueca hotel walkable to Lake Chapala
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli and coffee/tea in a common area are onsite. Housekeeping is available once per stay.
Casa Rivera de Moras offers 18 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. 45-inch Smart televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Tuxcueca hotel also offers an outdoor pool and coffee/tea in a common area. Onsite uncovered self parking is complimentary.
Buffet breakfasts are available for a surcharge between 8:30 AM and noon on weekends.
Casa Rivera de Moras has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Weekend buffet breakfast available 8:30 AM to noon for a fee: MXN 220 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • On a lake

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 500 per stay
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 1000 will be collected before check-in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 500 per pet, per stay
  • Housekeeping fee: MXN 350 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM

Property is also known as

Casa Rivera de Moras Hotel
Casa Rivera de Moras Tuxcueca
Casa Rivera de Moras Hotel Tuxcueca

Casa Rivera de Moras Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 48 reviews
Rating 8 - Good. 11 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 5 out of 48 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

SORAV CHAND

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We went there no one recived at reception but a simple person woke there like a garden person, WiFi was not working, we went at room I paid for the lake view But was trees view, I went to the restaurant inside the hotel I find in my hamburger A peace of metal I will not go back there for sure
Lake view
Metal piece find on food
Stayed 2 nights in Apr 2025

10/10 Excellent

Massaad, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Feb 2025

8/10 Good

Myra

Traveled with family and small children
Liked: Staff & service
The place was decent for the location. The view is beautiful. The staff was friendly and attentive. The staff made my stay pleasing. I would recommend the restaurant, it was delicious. I would have to recommend that AC units be installed in the bedrooms. Most outlets did not work, the screen door was broken, and the wifi service was not great.
Stayed 7 nights in Jul 2024

10/10 Excellent

Liss

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Romario

Stayed 1 night in Apr 2024

10/10 Excellent

Imelda

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Great food at the restaurant!
Stayed 3 nights in Nov 2023

8/10 Good

Cindy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
La alberca estaba sucia y el agua helada, supongo no era templada (no recuerdo si hacían referencia a eso al momento de reservar)! Muy descuidada esa parte de la alberca, hasta llegaba un olor feo (baño/regadera). En las habitaciones que cuentan con jacuzzi deberían agregar baño de burbujas y hasta un frigobar le daría plus (sugerencia). La habitación en general cumple con lo que ofrecen y se descansa (aunque si eres de sueño ligero por estar cerca de carretera puedes oír pasar a trailers y demás)
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion de la recepción. Aunque llegamos antes del check in, revisaron si era posible entregarme la habitación antes, amablemente señalándonos que harían todo lo posible pero que no era seguro. Al final si lo lograron.
Stayed 1 night in Mar 2025

10/10 Excellent

Aldo Ivan Ruvalcaba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

2/10 Terrible

Jonathan Marquez

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Se realizó la reserva de dos habitaciones y se tenía confirmada la reservación, pero al llegar solo tenían anotada una habitación y el hotel estaba lleno por lo cual tuvimos que buscar una habitación en otro hotel! Pésimo!
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service

Pésima experiencia

Cuando llegamos a hacer checkin el encargado nos dijo que había que pagar la habitación. Aún después de mostrarle el comprobante de pago en la aplicación y el cargo en el estado de cuenta de la tarjeta de crédito continuo con una actitud prepotente de que el no podía hacer nada y que lo resolvieramos con nuestro banco. Se le solicitó un teléfono para poder resolver el problema ya que no hay señal de celular en el área y se negó a proporcionarlo. Después de 30 mins de tratar de resolverlo por nuestra cuenta, el encargado contactó finalmente al área de reservaciones donde se le comentó que nos diera el ingreso. El encargado nos hizo pasar por toda esta mala experiencia para que al final si tuviera el la manera de resolverlo. La limpieza del baño de la habitación no era buena y no había productos de limpieza en la regadera más que una botella sin etiqueta a medio usar. Al lado del hotel hay un salon de eventos en donde tenían música muy fuerte que continuó hasta las 4 de la mañana, por lo que no permitió descansar. Definitivamente no recomendamos este lugar y mucho menos por el mal trato y nulo servicio al cliente que tienen.
Stayed 1 night in Feb 2025

10/10 Excellent

Edgar Issael

Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Casi todo muy bien Lo único que molesto es que lo anuncian como hotel FAMILIAR y en la noche nada de familiar tenía
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista a la laguna está hermosa, las instalaciones son muy bonitas y sobre todo la atención del personal fue muy buena, amables y atentos.
Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

8/10 Good

Gaby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La vista es preciosa
Stayed 1 night in Nov 2024

2/10 Terrible

JESUS

Disliked: Cleanliness, staff & service, amenities
La calidad al servicio al guesped es pesima.

10/10 Excellent

Victor miguel

Stayed 1 night in Dec 2024

10/10 Excellent

Arizbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona tranquila
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista hermosa
Stayed 1 night in Nov 2024

6/10 Okay

Huitzlin

Stayed 1 night in Oct 2024

2/10 Terrible

Galicia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This facility is very dangerous, my friend had an accident that could have been a fatality, and the owners didn’t respond to the responsibility of the follow up of the medical expenses. And what is worst, no safety immediate actions to prevent someone to have other accident. Specifically talking about the jacuzzi stairs, don’t use them!
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus Alfredo, Mazatlan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 2 nights in Jun 2024