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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Exterior
BBQ/picnic area
Lobby
Free breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
$72
includes taxes & fees
Sep 14 - Sep 15

Explore the area

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4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Tuscaloosa Veterans Affairs Medical Center
    ‪4 min drive‬
  • University of Alabama
    ‪8 min drive‬
  • Bryant-Denny Stadium
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Hotel in South West Tuscaloosa
This smoke-free hotel features a snack bar/deli, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills.
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This Mediterranean hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary. A total renovation of this property was completed in November 2020.

SureStay Hotel by Best Western Tuscaloosa Southeast is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - November 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 636 reviews
Rating 8 - Good. 152 out of 636 reviews
Rating 6 - Okay. 85 out of 636 reviews
Rating 4 - Poor. 59 out of 636 reviews
Rating 2 - Terrible. 66 out of 636 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Geneva

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very friendly
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful place and very accommodating!
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffing
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was awesome!
Stayed 1 night in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service
The room a little worn needing some updating. The mattress was not very comfortable had springs sticking in my back. Just a few things need to be replaced.
Stayed 1 night in May 2025

4/10 Poor

Mary

Mrs

We got very little sleep from occupants running down hallways and across their rooms and yelling in the hallways
Stayed 1 night in May 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Lorie

Traveled with family
Liked: Staff & service
The staff was very friendly and helpful, the rooms are very minimalist with no dresser or closest to hang items. The shower only had luke warm water at best. The hotel does offer maid service daily which was nice to get fresh towels and beds made each day.
Stayed 3 nights in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

6/10 Okay

BARBARA

Stayed 3 nights in May 2025

10/10 Excellent

Fei

Stayed 1 night in May 2025

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overpriced for the services received. Seemed worn and outdated.
Stayed 1 night in May 2025

8/10 Good

Trina

Liked: Cleanliness, staff & service, room comfort
Great staff! Room needed a little TLC. Dryer did not work!!
Stayed 1 night in May 2025

10/10 Excellent

Pamilia

Traveled with family
Liked: Staff & service, room comfort
The rooms smelled musty!!!! I wish our room smelled as good as your lobby
Stayed 1 night in May 2025

4/10 Poor

Donald, Madison

Disliked: Property conditions & facilities
The windows were unlocked.
Stayed 2 nights in May 2025

6/10 Okay

Tonya

Traveled with family
Great staff. The room had an unpleasant smell and needed a deep cleaning.
Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a recliner which really helps my husband sleep and reduce leg swelling
Stayed 1 night in Apr 2025

8/10 Good

Kristopher

Stayed 2 nights in Apr 2025

6/10 Okay

Mrs

Liked: Staff & service
Stayed 3 nights in Apr 2025

2/10 Terrible

Nik

Stayed 2 nights in Apr 2025

4/10 Poor

Brittany

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Manager and staff were kind. Room was not very clean. Shower had hair in it. Floors weren’t clean. Bed frame had collection of dust, crumbs and dirt. Little shampoo and conditioner bottles were used.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Budget Friendly Clean Hotel

Not the most updated hotel but very clean and the beds were the most comfortable hotel beds. Main complaint is that there should be coffee available in the lobby during the mornings and evenings at a minimum.
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Yousha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kendall

Stayed 7 nights in Mar 2025