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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Exterior
Free breakfast
Lobby
BBQ/picnic area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Tuscaloosa Veterans Affairs Medical Center
    ‪7 min drive‬
  • Bryant-Denny Stadium
    ‪9 min drive‬
  • University of Alabama
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

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About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Hotel in South West Tuscaloosa
This smoke-free hotel features a snack bar/deli, a business center, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and barbecue grills.
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary. A business center is on site. This Mediterranean hotel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary. A total renovation of this property was completed in November 2020.

SureStay Hotel by Best Western Tuscaloosa Southeast is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 577 reviews
Rating 8 - Good. 142 out of 577 reviews
Rating 6 - Okay. 72 out of 577 reviews
Rating 4 - Poor. 50 out of 577 reviews
Rating 2 - Terrible. 57 out of 577 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Simone, West Babylon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STOP. Don’t stay here. The hotel is run down and the owner is a terrible person. I stayed here with 2 small well behaved service dogs that I have for my PTSD and Audhd and the owner grilled me til I cried myself to to sleep. If that’s not enough the place was terribly run down. The barn door style door for the bathroom was about to fall completely off. There were no tissues, and stains on the couch
Stayed 1 night in Dec 2024

6/10 Okay

sharmika

Stayed 1 night in Nov 2024

6/10 Okay

Hope

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Maya

Stayed 1 night in Dec 2024

8/10 Good

Curtis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night manager did an excellent job. He handled the fire on the property with skill. Wife’s only complaint is no water pressure for her shower.
Stayed 1 night in Dec 2024

10/10 Excellent

Mianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful.
Stayed 2 nights in Nov 2024

4/10 Poor

Jamie

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water and ac didnt work good
Stayed 1 night in Nov 2024

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super nice
Stayed 1 night in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Larissa

Traveled with partner
Disliked: Cleanliness
For the price we paid the condition of the room was unacceptable. Very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

william

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean beds were comfortable and the staff was fantastic
Stayed 3 nights in Oct 2024

10/10 Excellent

Joslyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and went above and beyond to look after our needs. The room was spacious, spotless and quiet. All in all, with the breakfast included, this was a great value and excellent experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Huey, goes above and beyond customer accommodations! Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint I have is the beds were hard as a floor. Our backs are killing us. Other than that it was a great stay. Very friendly and helpful staff.
Stayed 2 nights in Oct 2024

8/10 Good

William

Stayed 2 nights in Sep 2024

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A litte run down. Room had an odor. Staff friendly and attentive.
Stayed 4 nights in Oct 2024

2/10 Terrible

Lauren

Traveled with pets
Before charging me extra fees it would have been nice to know the rules about pets. This is not a pet friendly hotel I was called because my dog was barking. Every pet friendly note has barking dogs so I had to leave my event to come to the hotel
Stayed 1 night in Oct 2024

8/10 Good

Alfred

Liked: Staff & service, property conditions & facilities
The staff was very polite and accommodating and had a good selection for breakfast. Room was quite and good for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaclyn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The manager, Huey, is the most accommodating and professional! He takes care of anything you need and goes above and beyond customer expectations!
Stayed 3 nights in Oct 2024

6/10 Okay

Melissa

Traveled with family
The hotel is older and a little run down. The sofa bed was terribly uncomfortable, and the king bed wasn’t much better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so pleasant to be around. Great service
Stayed 1 night in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was great and convenient..staff was amazing
Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Meh
Stayed 4 nights in Sep 2024

4/10 Poor

Janice

Stayed 1 night in Sep 2024