2/10 Terrible
Briana
May 28, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worse Marriott property I've ever stayed at!! There were barely any dishes (pots and pans) in my room and the ones that were there were rusted and dirty. I asked for a can opener and the front desk had the audacity to give me something that was rusted! My stay was over a week and you mean to tell me that no one in management could pull $5 together to go get a can opener? I would have NEVER given this to a guest. Some of the staff at the front desk were rude and not helpful. I wasn't able to get a late check out today and this was the very first time this has ever happened. The excuse given was bogus and considering my status, it would've been nice to get one. Maintenance (Brandon) and housekeeping (Ms. Mary) were very pleasant and was the ONLY reason I did not check out earlier! As a former Marriott employee, this stay was unacceptable and I hope they realize this and fix it because this is NOT how Marriott conducts business with their guests! I will NEVER stay here again!!!




Briana
Stayed 8 nights in May 2025