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Holiday Inn Express New Albany by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Albany by IHG

Free daily full breakfast
Exterior
1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
$109
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
300 Highway 30, New Albany, MS, 38652
  • Baptist Memorial Hospital - Union County
    ‪6 min walk‬
  • New Albany City Hall
    ‪3 min drive‬
  • Sugaree's Bakery
    ‪3 min drive‬
  • Tupelo, MS (TUP-Tupelo Regional)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 1
  • 1 Twin Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express New Albany by IHG

New Albany hotel with restaurant
A restaurant, a 24-hour fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Holiday Inn Express New Albany by IHG offers 49 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express New Albany by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 1221 square feet (113 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Holiday Inn Express New Albany by IHG is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
Holiday Inn Express New Albany by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,221 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Louisville NW
Holiday Inn Express Louisville NW Hotel
Holiday Inn Express Louisville NW Hotel New Albany
Holiday Inn Express Louisville NW New Albany
Holiday Inn Express New Albany Hotel
Holiday Inn Express New Albany
Holiday Inn Express New Albany Hotel New Albany
Holiday Inn New Albany
New Albany Holiday Inn
Express Albany By Ihg Albany
Holiday Inn Express New Albany
Holiday Inn Express New Albany by IHG Hotel
Holiday Inn Express New Albany an IHG Hotel
Holiday Inn Express New Albany by IHG New Albany
Holiday Inn Express New Albany by IHG Hotel New Albany

Holiday Inn Express New Albany by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 272 out of 515 reviews
Rating 8 - Good. 138 out of 515 reviews
Rating 6 - Okay. 47 out of 515 reviews
Rating 4 - Poor. 30 out of 515 reviews
Rating 2 - Terrible. 28 out of 515 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MaryAnn, Carol Stream

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was exceptionally nice ! Housekeeping sis an amazing job and the lady filling the breakfast items was so very hospitable!
Stayed 3 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Keurig machine kept having troubles. Room was good overall. Clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

davida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 1 night in Apr 2025

10/10 Excellent

Chase

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!

Nice hotel, super friendly staff - would recommend!
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here for the night. Definitely will stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay staff helpful. They went out of their way to meet our needs.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and helpful . Location is good for walking to restaurants
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would definitely recommend

Everything was great! The ladies in the breakfast room were so friendly and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Property conditions & facilities
Convenient for my purposes. People were nice. The new coffee machine makes great coffee.
Stayed 1 night in Apr 2025

6/10 Okay

Tiffiany

Business traveler
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Johnias

Stayed 2 nights in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

SHELLY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and room
Stayed 1 night in Mar 2025

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was a kind, hardworking team. They made us feel welcome. The breakfast buffet was delicious and plentiful. Thank you Holiday Inn Express!
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle, Gastonia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stop for the night. I had room to park my truck and trailer in the parking lot next door. Staff was friendly and accomodating, the room was very nice and comfortable. The breakfast was great as well. Will stay here again!

10/10 Excellent

Candace

Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Very clean and updated
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice placr
Stayed 1 night in Dec 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff

We stayed in a king room with extra floor space. Quiet and comfortable with a loveseat and surrounded by places to eat and a Walmart just behind the hotel. Great breakfast options - eggs, sausage, potatoes, yogurt, biscuits & gravy, cereal, and of course, cinnamon roles!
Stayed 1 night in Jan 2025

10/10 Excellent

Melvina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Yanan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Casey

Stayed 1 night in Nov 2024