Best Western New Albany

2.5 star property

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Photo gallery for Best Western New Albany

Lobby
Property amenity
Outdoor pool, sun loungers
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
400 State Highway 30 W, New Albany, MS, 38652
  • Baptist Memorial Hospital-Union County
    ‪10 min walk‬
  • Baptist Memorial Hospital - Union County
    ‪11 min walk‬
  • Union County Heritage Museum
    ‪4 min drive‬
  • Tupelo, MS (TUP-Tupelo Regional)
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 125 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 125 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 125 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western New Albany

New Albany hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western New Albany offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western New Albany features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western New Albany is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September 01 to April 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany

Best Western New Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Traveled with family
Disliked: Cleanliness
Tub area around the handicap handle need to be scrub.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jerrod

Stayed 1 night in Dec 2024

2/10 Terrible

Kyle

Stayed 1 night in Nov 2024

10/10 Excellent

Angela Laidwayback

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I left some items in my room, i called the hotel and they told me the items were at the front desk, i went to get them and my Bluetooth speaker was missing and she said only 1 item was turned in. I left made it home unpacked and still no speaker. I called back and they said yes its at the front desk and you'll have to pay for us to ship it to you. Wow, thats unfortunate being your employee told me it wasnt there when i came to retrieve my coat. I think they should pay the shipping fee since their employee neglected to give me my belongings when i was there at the hotel to get my coat. Other than that i had no problems with my stay!!
Stayed 2 nights in Nov 2024

10/10 Excellent

perry ivy

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Danny

Stayed 1 night in Nov 2024

10/10 Excellent

Anita

Stayed 1 night in Sep 2024

4/10 Poor

Jonathan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good rating on Hotels.com not great stay
I selected this site because of the 8* rating. But our stay was poor. The toilet did not work and there was no one on site who could repair it. So we were asked to use the public toilet on the first floor. The bathtub stopper was also broken. The room smelled odd. The outlets and were few and places in difficult to reach spots. There were no usb ports. The service staff were very kind and were the best part of the stay.
Stayed 1 night in Nov 2024

10/10 Excellent

renata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Landon

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Didn’t mean to order from this hotel , still haven’t got my money back either a message
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie, Land O Lakes

Always nice helpful staff. Have stayed there several times
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carly

Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine.
Clean and comfortable. All that we needed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Charles

Stayed 1 night in Sep 2024

10/10 Excellent

Cori

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our ‘go to’ hotel when we’re in the area- we’ve been here twice in a week’s time.
Stayed 1 night in Oct 2024

8/10 Good

Beau

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024