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Best Western New Albany

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western New Albany

Lobby
Property amenity
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, sun loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
400 State Highway 30 W, New Albany, MS, 38652
  • Baptist Memorial Hospital-Union County
    10 min walk
  • Baptist Memorial Hospital - Union County
    11 min walk
  • Sugaree's Bakery
    3 min drive
  • Tupelo, MS (TUP-Tupelo Regional)
    29 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 125 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 125 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 125 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 125 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Breakfast area

Hampton Inn New Albany

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (606)
The price is $114
per night
$124 total
includes taxes & fees
Dec 17 - Dec 18
Hampton Inn New Albany

About this property

Best Western New Albany

New Albany hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western New Albany offers 60 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This New Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western New Albany features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western New Albany is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September 01 to April 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Albany
Best Western New Albany Hotel
Comfort Inn New Albany Hotel
Best Western New Albany Hotel
Best Western New Albany New Albany
Best Western New Albany Hotel New Albany

Best Western New Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 969 reviews" "
Rating 8 - Good. 238 out of 969 reviews" "
Rating 6 - Okay. 66 out of 969 reviews" "
Rating 4 - Poor. 41 out of 969 reviews" "
Rating 2 - Terrible. 39 out of 969 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
We stay at the BW New Albany for Ole Miss football games. The rooms are clean but need updating. The breakfast is not good. The street noise can get bad in rooms facing the HWY - trucks from the Walmart Distribution Center - but, for the price and proximity to Oxford, it allows us to attend every home game without spending a fortune on a place to sleep and shower. Hotels in Oxford are ridiculously expensive during game weekends, and most are booked well-in-advance Sept.-Nov. Stay at BW New Albany, spend the money you save enjoying a weekend in Oxford, but do not speed on HWY 30 between New Albany and Oxford!
Stayed 2 nights in Aug 2024

10/10 Excellent

Fernando

Stayed 1 night in Aug 2024

10/10 Excellent

Edna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I remember when this hotel was Comfort Inn and then New Albany Inn. The remodel is beautiful. I only had issue with parking because it was limited with not many handicapped spaces, and cleanliness. But cleanliness an issue I have with most hotels. They do the bare minimum.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Not great
Slow drain in sink. Room smelled like feet. Black specks in water for entire 3 day stay. Lost my key while out shopping and the desk staff didn't even ask for ID, just gave me key to room # I requested. I could have been anybody wanting to get in that particular room!
Stayed 3 nights in Aug 2024

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool not working. Limited outdoor seating.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Albany's Best
Very comfortable place to stay during a tennis tourney. Great breakfast & safe.
Stayed 3 nights in Aug 2024

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very helpful. Clean. Safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An overall good experience.
Stayed 2 nights in Aug 2024

4/10 Poor

Nadly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not end up staying. Our room had a musty smell, requested a new room and staff obliged. The next room was a floor below the first and smelled even worse, ultimately we chose not to stay here. Staff was friendly and gave refund.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of their cleaning products make the closed up room smell like mildew. I have a lung problem and i was almost scared to stay this time. We were there in May for Memorial weekend and it was the same but not as strong.
Stayed 1 night in Jul 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 2 nights in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, nice staff, good breakfast. Third floor WiFi not very good.
Stayed 1 night in Jul 2024

10/10 Excellent

Beulah

Traveled with family
Stayed 1 night in Jul 2024

8/10 Good

Zach

Stayed 1 night in Apr 2024

6/10 Okay

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was polite. Overnight sleep was peaceful. Booked a king room the room was supposed to be a king. There was a queen bed in the newly remodeled room NOT a king. We have a 2 yo and the extra space was needed on the bed. Only for this reason is the review not a full 5 star
Stayed 1 night in Jun 2024

10/10 Excellent

Shonkmk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized
Stayed 3 nights in Jul 2024

6/10 Okay

Quaquita

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It smelled like water damage. For it to be fairly new, it has not been kept well.
Stayed 3 nights in Jul 2024

2/10 Terrible

Joe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, dirty, dirty
Stayed 3 nights in Jul 2024

8/10 Good

Denver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family to sleep while traveling through.
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

THOMAS, Franklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found room had been used prior to our arrival with trash in trash can, various things discarded, bed and pillows looked slept in... Night manager immediately found us another room, would like to complement her.
Stayed 1 night in Jun 2024

10/10 Excellent

Rosa

Liked: Property conditions & facilities
Nice facility
Stayed 1 night in Jun 2024