See all properties

Novotel Citygate Hong Kong

4.0 star property

Choose dates to view prices

Photo gallery for Novotel Citygate Hong Kong

City view
Minibar, in-room safe, desk, blackout drapes
Exterior
Seasonal outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool

Explore the area

Map
51 Man Tung Road, Tung Chung, 0
  • Tung Chung New Development Ferry Pier
    ‪8 min walk‬
  • Citygate Outlets
    ‪9 min walk‬
  • AsiaWorld-Expo
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive) | Minibar, in-room safe, desk, blackout drapes

Premier Suite, 1 King Bed (Executive)

  • Mountain view
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 Queen Bed (Executive)

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible | Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Accessible

  • Mountain view
  • 603 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds (Executive)

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • Mountain view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Suite, 1 King Bed, Ocean View | View from room

Four Points By Sheraton Hong Kong, Tung Chung

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1223)
The price is $181
per night
$205 total
includes taxes & fees
Apr 19 - Apr 20
Four Points By Sheraton Hong Kong, Tung Chung

About this property

Novotel Citygate Hong Kong

4-star Tung Chung hotel connected to a shopping center, steps from Citygate Outlets
This smoke-free hotel features 3 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service. Housekeeping is available on request.
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Novotel Citygate Hong Kong provides a fitness center and a children's pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 4790 square feet (445 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge), along with a car charging station.

Novotel Citygate Hong Kong is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 11 AM.
Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:30 PM at scheduled times
  • Self parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 140 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 550.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 800.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children
  • Self parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 471 out of 1007 reviews
Rating 8 - Good. 367 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Elk Grove

Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Richard, Long Stratton

Stayed 1 night in Dec 2024

10/10 Excellent

Ronnie

Stayed 1 night in Dec 2024

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, rooms, service, and staff
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located from the tram and bus station. Since it's beside a mall, there are plenty of restaurants nearby. The room was clean and had all the necessary essentials. Julie who works at the morning buffet was especially friendly and attentive. I will stay here again if I'm ever return to Hong Kong.
Stayed 5 nights in Dec 2024

8/10 Good

Xiang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

8/10 Good

Christopher John

Stayed 1 night in Dec 2024

10/10 Excellent

Prashant

Stayed 1 night in Dec 2024

10/10 Excellent

C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Weining

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We love it due to the location to the airport and outlet shopping. Everything in the hotel was fantastic.
Stayed 2 nights in Dec 2024

8/10 Good

Hue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant lay over in Hong Kong
The room was Amazing facing some buildings but also there a peek of the harbour, very comfy bed with a huge bathroom, breakfast was great with a lot choices between Asian and western food, I had lunch at one of their restaurants and the sea bass was outstanding, the front desk gave me a complimentary late check out and was very appreciated since my flight was later that afternoon, the hotel is conveniently located not too far from the airport and has direct entrance to Citygate Outlets for a last minute shopping of some of the best brands at discounted prices, definitely I will stay again in this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Joannes Carmelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay as a family. It was close to the places that we mostly visited. The room is clean albeit a little cold. Bu no complains excelent all around.
Stayed 4 nights in Dec 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is friendly and warm. Help to expedite checkout when trying to catch the free shuttle to airport. Hotel also well connected to MTR station and within citygate mall. Many food options to choose from.
Stayed 2 nights in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well placed for Hong Kong Airport and connects well with the large Citygate shopping mall and the MTR. It provides a useful courtesy bus to the airport. Bus connections to Lantau Island are good and also to the big buddha cable car nearby. We had a room with a great view. The chap on reception on check in was very helpful and welcomed us back as we have stayed at the hotel before.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hue

Stayed 1 night in Nov 2024

10/10 Excellent

Virginia ml

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ramesh Chandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emma Victoria

Stayed 3 nights in Nov 2024

8/10 Good

Shirley

Traveled with family
Liked: Staff & service
A good hotel near airport
We stayed for 6 nights. During the first 3 nights, room and toilet was clean. But on 4th ,5th , 6th nights the toilet was smelly. They did not clean well. They do give complimentary drinking water anytime you ask. Convenient for few days stay if you like shopping in the outlet stores. Very far from TST.
Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location for shopping and Ngong Ping
We stayed there for 2 nights and love the location (right at the citygate mall) near disneyland and ngong ping. The only downside is the hotel feels very old and dated and the breakfast spread is very limited. Would recommend giving the breakfast a miss. We love the complimentary shuttle bus service to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good receptionists
Stayed 1 night in Nov 2024