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Design Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Design Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Design Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Design Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Xkeban Tulum features 2 outdoor swimming pools. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Tulum hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Onsite self parking is complimentary.

Xkeban Tulum has designated areas for smoking.

  • Safe-deposit box at front desk
  • Spa services on site
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Number of outdoor pools - 2
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Full-service spa
  • Designated smoking areas
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Total number of rooms - 19
  • Free self parking
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Outdoor furniture

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi

Room Amenities

Xkeban Tulum offers 19 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Coffee/tea makers and minibars are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Soundproofed rooms
  • Free bottled water
  • Cookware, dishware, and utensils
  • Wireless internet access
  • Shower only
  • Stovetop
  • Free WiFi
  • Individually decorated
  • Rainfall showerhead
  • Balcony or patio
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Shampoo
  • Toilet paper
  • Mini-fridge
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • WiFi speed 25+ Mbps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Xkeban Tulum has a restaurant on site.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Xkeban Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Nearby Activities

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately USD 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 7:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Front desk opens daily at 7:00 AM

Front desk closes daily at 7:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • XKEBAN
  • Xkeban Tulum Hotel
  • Xkeban Tulum Tulum
  • Xkeban Tulum Hotel Tulum

Hotel Reviews

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