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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated
Casa Zamna Ocean Front Presidential Suite King Bed | View from room
10 outdoor pools

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service

Explore the area

Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪50 min drive‬

Room options

View all photos for Casa Zamna Ocean Front Junior Suite King

Casa Zamna Ocean Front Junior Suite King | Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Tropical View

Preferred Club Master Suite, Tropical View | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Preferred Club Master Suite, Tropical View

  • 1474.7 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Casa Zamna Ocean Front Master Suite King Bed | View from room

Casa Zamna Ocean Front Master Suite King Bed

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Presidential Suite King Bed

  • 963 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • 4729 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, free minibar, in-room safe, individually decorated

Presidential Suite

  • 5511 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 6200 sq ft
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Casa Zamna Ocean Front

Casa Zamna Ocean Front | Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

50-inch flat-screen TV with cable channels, TV

Junior Suite (Tropical View, Double Beds)

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Tropical View, Double Beds

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

  • 657 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Swim Out

Preferred Club Master Suite, Swim Out | Room amenity

Preferred Club Master Suite, Swim Out

  • 1474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
3.8 out of 5, Good, (1000)
$321 nightly
The price was $494
The price is $321 total
includes taxes & fees
Dreams Tulum Resort & Spa - All Inclusive

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star property in Zama
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, 5 bars/lounges, a beach bar, and a snack bar/deli are onsite. Change of towels is available on request.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Tulum property has its very own private beach. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive features 10 outdoor swimming pools. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include a conference center. This all-inclusive property also offers a rooftop terrace, multilingual staff, and coffee/tea in a common area. Complimentary covered self parking and covered valet parking are available on site.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Olio - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Jasmine - This restaurant serves breakfast and dinner. Open daily.
Seaside Grill - This restaurant serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Jasmine
  • Market Café
  • Olio
  • Seaside Grill

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 218 out of 363 reviews
Rating 8 - Good. 61 out of 363 reviews
Rating 6 - Okay. 39 out of 363 reviews
Rating 4 - Poor. 25 out of 363 reviews
Rating 2 - Terrible. 20 out of 363 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and amazing property!
Stayed 6 nights in Feb 2025

6/10 Okay

Jonathan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Overall property was good. Concierge service was severely lacking. Staff Overall was good but Concierge was not attentive at all or worth it
Stayed 4 nights in Feb 2025

10/10 Excellent

Keara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 7 nights in Feb 2025

10/10 Excellent

Xenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Gary

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing! Rooftop theme nights were the best. Restaurant wait times for food could be improved. Sand by the pools was cool but sometimes you just wanted to get away from it, had to go to rooftop pool to get away from it. Swim out rooms with 24-7 room service was great. All the staff were very friendly and eager to help you enjoy your vacation. Overall was a great experience and would return.
Stayed 7 nights in Feb 2025

6/10 Okay

Christopher

Traveled with partner
Disliked: Amenities
I have stayed at many of these beachfront resorts. When booking this I didn’t realize it was not on the beach and you have to take a 20 minute shuttle to get to their beach club. I like to walk the beach early in the money and evening. Not possible here. Also you can’t set back and feel the ocean breeze and lisiten to the waves from your room. Next time I will book at their sister resort that is on the ocean.
Stayed 6 nights in Feb 2025

6/10 Okay

patrick

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food was very subpar. The 20 min from the airport was more like 35 and the beach is close to 30 min and if you are not in line 20 min early you will miss the bus!
Stayed 5 nights in Feb 2025

10/10 Excellent

Victoria Chidimma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was so lovely
Stayed 4 nights in Feb 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Janelle, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, friendly staff and great service. Excellent buffet, other restaurants were good.
Stayed 3 nights in Feb 2025

4/10 Poor

Shanice

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I’ve been to countless all inclusive resorts and this has been the absolute worst. - get more menus, we shouldn’t have to sit at a table and wait on menus because you don’t have enough. especially when there’s only 6 people seated in the restaurant - the staff has no sense of urgency. we wait and wait to be greeted or acknowledged while staff are idle and in conversation with each other - we also waited over an hour for dinner at jasmine due to poor coordination. a party of 4 was seated at the one table that would accommodate our party of 6 when their were multiple 4 seat tables available - i give the food a 2 out of 10. the menu options were not diverse, it took nothing less than 40 minutes to receive food at each restaurant, some an hour. again, the restaurants are never full so i’m not sure what makes the service so slow everywhere you go on this resort
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a pool person and want quiet and relaxing with incredibly attentive and friendly staff. This is your place! Easily the best resort we have ever been to. The pop up bbq’s they had were amazing! They look like they are putting on a wedding, but it is something you definitely don’t want to miss! Jorge at Edgewater never stops going! Rueben, Alfonso and Hector at Market Place provided great service! Gustavo at Bluewater and Alberto and Antonio at Rendezvous always provided the best friendliest service!
Stayed 14 nights in Jan 2025

10/10 Excellent

Maria Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. Staff were attentive and quick to help. Enjoyed playing volleyball at the beach, Johnny was amazing! Tulum beach is one of the best we’ve seen. We will definitely come back!
Stayed 7 nights in Jan 2025

6/10 Okay

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Food was pretty good, services the restaurants and pool side were not. Most places the service was slow for food and drink. The restaurants were really busy either. The orders were good unless you asked for something like hot sauce. The change was almost never made and you’d have to ask again once the food arrived. Steak orders were mixed up numerous times too. The hotel must’ve been refreshed from a previous brand because it’s definitely older than a year or two. They did a lot of things right, they’re just not quite running it smoothly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was nice and warm. Took care of me like I was family, could have asked for a better trip
Stayed 3 nights in Jan 2025

6/10 Okay

Kassandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Limited to 3 dinner options No supper buffet Pushy staff in lobby to do a time share breakfast Not many activities on the resort Preferred club does not mean preferred access Two poolside/beach side lunch options were not great - pizza was undercooked waiter in two restaurants forgot about us or served wrong food Great spa Friendly staff Food quality and service was outstanding Breakfast and lunch buffet was excellent Pools were quiet Clean resort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jordan

Stayed 4 nights in Dec 2024

6/10 Okay

Ingrid Mia

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

2/10 Terrible

Weston

Traveled with partner
Liked: Cleanliness
I didn't like the way a staff member treated me even after speaking with management.
Stayed 4 nights in Jan 2025

8/10 Good

Kaylee

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Tulum Beach Club and Resort is an immaculately, beautiful property! A real gem! Beautiful and spacious rooms Stunning grounds! Kind, courteous, and amazing staff and the Spa is a must experience!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Gordon

Stayed 5 nights in Jan 2025

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Mayadavi, Markham

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beauty of this resort is as shown when booking. But being there amongst the greenery and aesthetically pleasing spaces is even better… Most of the staff was very approachable & helpful especially our concierge (Alonso). The dining facilities we found to be inadequate for such a huge resort and a 24 hours buffet would have made our stay more relaxed than having to rush for meals before closing. This will certainly prevent the long wait times and the hassle for servers as was experienced. Tulum is paradise!
Stayed 5 nights in Jan 2025