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Prana Boutique Hotel

4.0 star property

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Photo gallery for Prana Boutique Hotel

Outdoor pool
Elite Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Balcony
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle Asteroide, Manzana 59 LT 4, Tulum, QROO, 77760
  • Tulum National Park
    ‪17 min walk‬
  • Tulum Mayan Ruins
    ‪7 min drive‬
  • Playa Paraiso
    ‪13 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Executive Room

Executive Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite

Premium Studio Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Premium Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room

Elite Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Elite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Luxury Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Luxury Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Terrace/patio

Deluxe Studio Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (540)
$79 nightly
The price was $139
The price is $79 total
includes taxes & fees
Naala Tulum

About this property

Prana Boutique Hotel

4-star hotel in Tulum City Center
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, concierge services, and dry cleaning. Housekeeping is available on request.
Prana Boutique Hotel offers 50 air-conditioned accommodations with safes and hair dryers. 42-inch flat-screen televisions come with cable channels.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

This Tulum hotel has its very own private beach. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Tulum hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests.

Prana Boutique Hotel has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Prana Boutique Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay
  • Destination fee: MXN 38.00 per person, per night. This fee does not apply to children under 12 years of age.
  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Free in-room WiFi has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Prana Boutique Hotel Hotel
Prana Boutique Hotel Tulum
Prana Boutique Hotel Hotel Tulum

Prana Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 230 out of 343 reviews
Rating 8 - Good. 69 out of 343 reviews
Rating 6 - Okay. 26 out of 343 reviews
Rating 4 - Poor. 9 out of 343 reviews
Rating 2 - Terrible. 9 out of 343 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pictures look nice... especially with private hot tub outside. Arrived and did not get room key til nex5 day. Internet trouble all aver tulum. Room was impressive... but the details were not. TP is on a shelf behind toilet, which is next to open air shower. If you put tp on ground it will get soaked. Shower had huge window opening to interior cortidor... tinted white & no curtain. The back of shower was a huge glass pane separating it from the bed. No cortains to c9ver wither, soguess what happens when the lights go out... corridor ligsts shine right on the bed. Bring black spraypaing if yoy stay here. Bonus... plumbing work on ubit below began at~3Am...KLONK.....KLONK....KLONK.ALl night. Therible. I deserve a full refund.
Stayed 1 night in Feb 2025

10/10 Excellent

Ziwen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and the staff are quite nice. Overall, a good experience—except for the noise at night. The room isn’t very soundproof, so it can get quite noisy.
Stayed 5 nights in Feb 2025

10/10 Excellent

larisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easygoing atmosphere, lovely foliage. Plunge pools at the rooftop were nice as well as the free breakfast.
Stayed 4 nights in Feb 2025

4/10 Poor

ALEX

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am dual citizen Mexican/USA When I checked in I presented my Mexican Passport(to avoid tourist fees) When I took out both my Mexican passport and USA, I presented my Mexican passport as ID, the girl at the front desk insisted in using my American Passport( So that I get charged all the extra fees for being none-Mexican(which I should have not paid because I am a Mexican Citizen too). I was tired from a long flight I did not want to argue. At check-out I was told to pay for sheet(25usd) that got burnt while staying at hotel due to me having to Iron my clothes even though when I ask for an ironing board they did not provided one. Great location, however worst customer service ever would not recommend. Find something different nearby! They CHARGE 30 USD if you don't return your beach TOWEL! FYI!

8/10 Good

Leslie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is tight. Hotel has beautiful green spaces. No much to see outside my window …on both stays my room had a view of a telephone pole with big transformer next to my window. Food was creative, over priced but good. Beautiful dishwater, nice table setting & served me folded paper towels for napkins.
Stayed 1 night in Dec 2024

10/10 Excellent

Felicidad

Stayed 5 nights in Jan 2025

10/10 Excellent

hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and facilities were very well kept. Would recommend to anyone in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Winston Esteban Vilches

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Ricardo

Disliked: Staff & service
Discriminación con gente latina. Ellos prefieren dar servicio a gente americana😥
Stayed 4 nights in Feb 2025

4/10 Poor

Shyann

Disliked: Staff & service, property conditions & facilities
The hotel is still under construction so it’s noisy in the morning throughout the afternoon. The walls are very thin so you can hear everything from the rooms around you. As for the restaurant, the dinner was 4/10 and expensive and the breakfast ISN'T fully included. You get one thing from the menu and have to pay for everything else and beverages (not full meals). When my family and I came back from the beach, the hotel didn’t have power or water and they DID NOT notify us. We could not shower and the things we had in the fridge melted. On our last night they woke us up at 2am stating that we had to leave because of the noise when we were SLEEPING. When I questioned the front desk the next day they told me “wrong rooms”… lastly during checkout, if you have any stains on the towels they would either make you pay $30 or wait to see if housekeeping can take them out. They didn’t leave any water bottles in the room so thank god we bought our own anyways. The safe DOES NOT work no matter how many times maintenance came. And there aren’t any draws or closets in the room; nor a door for the bathroom so there’s no privacy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Amenities
Room to beach in 30 seconds via the bar - whats not to like !
Stayed 6 nights in Dec 2024

2/10 Terrible

kimberly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to say but we did not find the staff friendly at all. The first room we were put in had one window that looked to the inside hallway, and the other window had a privacy film on it so you could not see outside. It was a cell! They did change our room when I expressed my displeasure, however did not appear happy about it. The bathrooms have no door, and shower can be seen into the room. The restaurant was terrible! We had supper once, it was so bad, i do not have words. It was the worst very expensive meal I have ever had! If the breakfast was not included we would not have gone back at all. The positive was the grocery store across the road served amazing food. The location of the hotel was good. The lobby washroom was not nice, often very dirty. I would not recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

shanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Jan 2025

6/10 Okay

Karren

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Overall, the hotel is average. Pool is OK but not cleaned regularly (leaves and debris floating in it). Breakfast was included and pretty good although very small portions. Lunch and dinner in the onsite restaurant are very poor. Good location for in town hotel with everything walkable and having Chedraui across the road. Our oom (#1) was very dark to the point you couldn't read a book after dark.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shaïna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it truly, room was amazing, the hotel was welcoming and the rooftop was definitely our favorite, pictures don’t do justice, will definitely be back !
Stayed 6 nights in Jan 2025

10/10 Excellent

Dennis Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super amazing, the hotel and the pool area is a must to relax your self, super clean super safe! I would recommend it to anyone who wants to stay at hotel Prana!
Stayed 4 nights in Jan 2025

10/10 Excellent

harold G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Gerardo

Stayed 3 nights in Jan 2025

10/10 Excellent

Martin

Stayed 6 nights in Dec 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Cameron Russell

Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with reasonable prices. We liked it.
Stayed 3 nights in Jan 2025

8/10 Good

Cindy L

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this property. Very nice staff and property. The room was very modern and clean. Breakfast was included, which was nice. I loved that we could walk to restaurants in the area and felt safe.
Stayed 6 nights in Jan 2025