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Livetulum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Livetulum

Outdoor pool, pool umbrellas, sun loungers
Coffee/tea maker, electric kettle
Outdoor pool, pool umbrellas, sun loungers
Lobby
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
C/Andromeda Oriente Manzana 18 Lote 3, Esquina Escorpión Sur, Tulum, QROO, 77780
  • Dos Aguas Park
    11 min walk
  • La Bomba Jarocha
    1 min walk
  • Tulum Bus Terminal
    15 min walk
  • Tulum, Quintana Roo (TUY)
    4 min drive

Room options

View all photos for Suite

Bathroom sink

Suite

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Garden View

Living area

Family Room, Garden View

  • 624 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Royal Suite Swim-up

Minibar, in-room safe, laptop workspace, iron/ironing board

Royal Suite Swim-up

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Master Suite

Minibar, in-room safe, laptop workspace, iron/ironing board

Master Suite

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About this property

Livetulum

3-star guest house in Tulum City Center
An outdoor pool, tour/ticket assistance, and a garden are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services.
Livetulum offers 18 air-conditioned accommodations with laptop-compatible safes and hair dryers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Additionally, rooms include irons/ironing boards and complimentary toiletries. Irons/ironing boards and hair dryers can be requested.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Livetulum features an outdoor pool, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Tulum guesthouse also offers a garden, an ATM, and pool umbrellas. Onsite uncovered self parking is complimentary.

Livetulum has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2014
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 1:00 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 29 (exact amount varies) at check-out

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 99 per person (one-way)
  • Cleaning supplies fee: USD 20 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Condo Livetulum
Livetulum Tulum
Livetulum Guesthouse
Livetulum Guesthouse Tulum

Livetulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 415 out of 680 reviews" "
Rating 8 - Good. 192 out of 680 reviews" "
Rating 6 - Okay. 41 out of 680 reviews" "
Rating 4 - Poor. 17 out of 680 reviews" "
Rating 2 - Terrible. 15 out of 680 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for reasonable price; Nice pool, walking distance to the center, clean, airy room with kitchen and breakfast nook, good A/C and ceiling fans. Very friendly, welcoming and helpful staff, especially Leo, whose warmth, hospitality and sense of humor made everything feel like home. Love this place! We’ll come back!
Stayed 2 nights in Jul 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
be back soon
we enjoyed our stay in Tulum and will be back to Livetulum soon
Stayed 1 night in Apr 2024

8/10 Good

jeff

Traveled with group
Liked: Property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

peter

the hotel does not have working wifi, if you rely on wifi to connect, stream & communicate this is not the place to stay. clearly an in-house connectivity issue, no urgency to fix.. 4 nights, no wifi.
Stayed 4 nights in May 2024

4/10 Poor

Jaime

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Murali

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and convenient to travel to downtown
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool, the nicely designed rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

JASON, ELK GROVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to great restaurants and easy to get on the roads to beach and out of town!
Stayed 3 nights in Apr 2024

10/10 Excellent

Bharat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price, nice and clean, walkable to most things, and close if using public transportation. The staff were helpful and resourceful.
Stayed 4 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Tulum
This place is a gem! Beautiful settings and the room is huge. Definitely worth the price. I will go back in a heartbeat!
Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Liked: Amenities
Lovely hotel with a clean pool. Good location near tour pick ups, restaurants and shops. Far from the beach
Stayed 7 nights in Mar 2024

8/10 Good

Stephanie

Traveled with group
Stayed 2 nights in Mar 2024

8/10 Good

Marisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great comfy room for a quick family trip in Tulum. Luis at the front desk (day) was awesome & super helpful. Great stay- took one star off due to not allowing a late checkout: we had a 2hr tour scheduled & would not be back by noon but the front desk guy (not Luis, different one) wouldn’t budge so we canceled your :( Other then that excellent stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Cheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!!
Stayed 7 nights in Mar 2024

8/10 Good

said

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy to find rooms are clean Except there were so many mosquitoes inside And the AC is not very cold but over all its nice and enjoyed my stay there ans defn would stay again there
Stayed 4 nights in Mar 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again!
Great location, off the Main Street so it’s quieter but next to everything in town and only a 15 bike ride to the beach. We rented bikes next door which was convenient. The staff were super nice, the rooms were super clean and comfortable. Nothing else I’d need (other than breakfast, which would have been awesome) but you do have your own kitchen so it works out.
Stayed 10 nights in Feb 2024

10/10 Excellent

Alexandra

Stayed 13 nights in Feb 2024

4/10 Poor

Katherine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Dirty room, rude front desk attendant. Wouldn’t recommend. Thank goodness we were only staying one night!!!!
Stayed 1 night in Jan 2024

8/10 Good

Dariush

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ok for that price
For the price it's ok. Very basic. If you come from the US it's well below the average standard, yet above average US hotels price. I stayed two nights in January. Even then the a/c is not strong enough to cool down even if it is on 24/7. Parking is convenient. Walking distance to many restaurants and shops. Far from the beach.
Stayed 2 nights in Jan 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Jean, Bandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful rustic property. Very cute room! Comfortable bed and pillows. Short walk from downtown but just far enugh away for a peaceful sleep. Lots of great restaurants and shops nearby. I wouldn't hesitate to stay here again. The wifi wasn't working but we were able to install isim cards for internet connection.
Stayed 7 nights in Dec 2023

2/10 Terrible

Ambour

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t normally leave negative reviews but this experience was the most frustrating experience I’ve had in quite a while. To start, when we checked in, we were told there was no wifi in the hotel and that there was no air conditioning. This is at odds with what amenities it shows the hotel having on the listing. If we had known that there would be no wifi or AC (in a tropical climate, mind you) we would NOT have booked the room. It was really late when we checked in so we had to wait until the next day. When we approached the concierge about the lack of amenities, he says the wifi is down everywhere in that location (which wasn’t true because we were able to get wifi at a place 1/2 a mile away). When we asked about the AC, he holds up a remote to turn on the unit in our room. What good is that going to do us to get ac if you’re keeping the remote to the ac in the room, behind the desk??? So we had to sleep in sweltering heat for a night because they didn’t want to give us the remote to one wall ac unit that looked incredibly old. The worst part is that, after checking out early, due to the lack of amenities advertised, they did not refund us for the 3 nights we didn’t stay so we ended up having to pay for 4 nights when we only stayed one. Awful customer service on top of it being incredibly loud and the room being outdated. Not worth the money AT ALL. Do not stay here, there are much better options nearby.
Stayed 4 nights in Dec 2023