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Alito Tulum Hotel

3.5 star property

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Photo gallery for Alito Tulum Hotel

On the beach, white sand, beach cabanas, sun loungers
Land view from property
Family Cabin | Iron/ironing board, bed sheets
On the beach, white sand, beach cabanas, sun loungers
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning

Explore the area

Map
Carr.Tulum-Punta Allen KM 0.47, MZ 1 Lote 5, Tulum, QROO, 77760
  • Playa Paraiso
    ‪6 min walk‬
  • Las Palmas Public Beach
    ‪14 min walk‬
  • Tulum Mayan Ruins
    ‪16 min walk‬
  • Tulum, Quintana Roo (TUY)
    ‪19 min drive‬

Room options

View all photos for Garden Deluxe Room Queen

Garden Deluxe Room Queen | Iron/ironing board, bed sheets

Garden Deluxe Room Queen

8.8 out of 10
Excellent
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Deluxe Room Double

Garden Deluxe Room Double | Iron/ironing board, bed sheets

Garden Deluxe Room Double

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Garden Bungalow Queen

Garden Bungalow Queen | Iron/ironing board, bed sheets

Garden Bungalow Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Bungalow Double

Garden Bungalow Double | Iron/ironing board, bed sheets

Garden Bungalow Double

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Superior Suite King

Garden Superior Suite King | Iron/ironing board, bed sheets

Garden Superior Suite King

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Bungalow King

Garden Bungalow King | Iron/ironing board, bed sheets

Garden Bungalow King

  • Sleeps 2
  • 1 King Bed

Similar properties

Beach

Diamante K - Inside Tulum National Park

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (725)
The price is $154
per night
$204 total
includes taxes & fees
Feb 21 - Feb 22
Diamante K - Inside Tulum National Park

About this property

Alito Tulum Hotel

3.5-star hotel in Zona Hotelera
When you stay at this beach hotel you can enjoy umbrellas and sun loungers. Housekeeping is available on request.
Alito Tulum Hotel offers 23 accommodations with air conditioning. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers an outdoor pool, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Alito Tulum Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
La Diosa Bar & Grill - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar.
La Diosa Beach Club - This beachfront bar specializes in local and international cuisine and serves brunch and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Diosa Bar & Grill
  • La Diosa Beach Club

Things to do

  • Beach club
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 275 per vehicle (roundtrip, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

La Diosa Tulum
La Diosa Resort
Alito Tulum Hotel Hotel
Alito Tulum Hotel Tulum
Alito Tulum Hotel Hotel Tulum
Alito Hotel Tulum Formerly La Diosa

Alito Tulum Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 72 out of 131 reviews
Rating 8 - Good. 29 out of 131 reviews
Rating 6 - Okay. 15 out of 131 reviews
Rating 4 - Poor. 9 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Knowledgeable about the area, friendly, and really accommodating. Food was excellent. A very unique and underrated property. 10/10 highly recommend.
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Claribel G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was stunning with beach access that was absolute perfection. The staff were amazing, and they were attentive to all our needs. We really enjoyed the serenity of this property. If you’re looking for a property to get away from the hustle and bustle of your busy life, this hotel is for you. It’s a true oasis of peace. Just make sure to note that there is not a tv in the room so bring your own device (iPad etc), we used our phones. There isn’t night life entertainment on the north side of the beach which we were thankful for. If you’re looking to party I suggest you find a hotel on the south side of the beach. Alito Hotel Tulúm is a place my husband and I plan on returning to. One last note, you will need transportation to get around. This hotel is not in walking distance to anything except the ruins (15) minutes. We used taxi services on the days we ventured out and it worked out for us. You will have to pay the Jaguar Park fee on the days you go and come from the property as well. It’s a small fee of $3 each person I believe. The property is well worth the stay and I highly recommend it if you are looking for a place to truly relax.
Stayed 7 nights in Aug 2024

8/10 Good

RUELDY

Traveled with family
Liked: Cleanliness, staff & service
Had a wonderful time with my adult kids! They loved the beach bungalows and I was happy to be on the 2nd floor in the main area. AC was wonderful when coming in from the beach. Water pressure was not good but understandable for the location. Beach was beautiful and being able to take a boat from the shore to go snorkeling was a bonus. The staff and taxi drivers were wonderful!!!
Stayed 5 nights in Jul 2024

2/10 Terrible

Kenny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend! The pictures doesn’t match the rooms! We booked for 2 week bed rooms and we got one full size bed. You can hear things crawling on your roof and the service is horrible!
Stayed 3 nights in Aug 2024

10/10 Excellent

Darra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Idalmis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Astrid

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the little hut we stayed in, it has just the necessities. No tv which is ok since we were out and about. We had A/c which was more important. Beach access and restaurant. In order to get to hotel we had to go through a checkpoint to make sure we didn't have plastic bottles since the hotel was in a conservation area. There is a entrance fee to go in to the conservation area as well. The mayan ruins are a 10 min walk away. The hotel has bikes to rent. All in all i loved it! The staff was friendly and attentive. Anything i asked for was available and brought to me like towels and a blanket. Room service was really good. I did point out a concern about the wooden walkway that was in need of repair, many wooden planks were popped out or sunk in making it a safety concern for someone walking not paying attention. If we wanted to go to an oxxo or store we would have to go back to town which was outside the conservation area and if we got back before 5 we would have to go thru checkpoint again to check for plastic. All in all 4/5 only because of the repairs needed on the walkway and the lack of accessibility to a store.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chanelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and cocktails were delicious and reasonably priced. The included breakfast was a nice bonus to the stay. The rooms were kept clean. We brought a lot of sand in the room daily and housekeeping did a great job keep the floors clean. David, the manager, was exceptional! The front desk staff always helped us get our taxi and anything else we needed. The property is nicer than photographs shown on the site. I’d not only visit again but recommend friends who want a nice beachfront, to check out Alito.
Stayed 4 nights in Jul 2024

10/10 Excellent

JOHANNA, bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Yelldy

Stayed 1 night in Jun 2024

10/10 Excellent

Jady

Stayed 5 nights in May 2024

2/10 Terrible

Eddie, GAY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well my room was ok. The rv didnt work...i told them about this .they did nothing. The place is in a national park habe to pay 65$ each time you come in and out . Or habe anyone over. You have to pay for water there cause you cant have plastic bottles. And they charge you 5.00$ a can of water . So no never be back . Terrible
Stayed 3 nights in May 2024

10/10 Excellent

Mohamed, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back any time. Beautiful place and amazing people
Stayed 6 nights in May 2024

10/10 Excellent

RANDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service. Relaxing vibes as needed.
Stayed 4 nights in Apr 2024

10/10 Excellent

Frances, Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is extremely nice and helpful to any accommodations or concerns you have. The property is beautiful with less foot traffic on the beach. The rooms are adorable with a big bathroom and natural light. There was a bar and dining option on the hotels beach front.
Stayed 3 nights in May 2024

10/10 Excellent

Lee George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the cleanliness of the property and the vibe was super relaxed, which is just what we were after. The staff was nice, and, to addressed the couple of requests we had promptly and we felt overall, it was a good value. We were there a year ago and noticed the improvements, including air conditioning in the casita we stayed in and stronger wifi signal. We felt the restaurant was excellent, we ate there every morning for the included breakfast and every evening. There was a nice variety, we mostly had fish but felt everything was really good. It was a little challenging to get to, our shuttle drivers from Cancun weren't familiar with navigating the area. It's a National Park area now, so there weren't any vendors and plastic bottles aren't sold or allowed on the beach and the Park Policia patrolled the area frequently. We will go back.
Stayed 10 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 28 nights in Jan 2024

6/10 Okay

Jean

Traveled with group
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

latifeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel! A bit away from the action but plenty to do in the area. I would stay here again. The beach area was fabulous!
Stayed 4 nights in Dec 2023

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Is close the arqueologic ruins of tulum. (10 minutes walking )
Stayed 1 night in Oct 2023

10/10 Excellent

Tamas, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the air conditioned room so we didn't have issues with heat or humidity during sleep.. The beach is really, really nice, the restaurant is literally on the beach and they serve you at your beach bed also during the day under the palm trees.
Stayed 6 nights in Sep 2023

6/10 Okay

Yahasmin y Soto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 9 nights in Sep 2023

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
The beach was beautiful and just a few feet away
Stayed 4 nights in Sep 2023

8/10 Good

Katrice

Liked: Cleanliness, staff & service, amenities
The resort was overall good. The only thing I didn’t like was that it was heavy construction going on in the neighborhood of the resort.
Stayed 4 nights in Aug 2023