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Hotel Muaré

4.5 star property

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Photo gallery for Hotel Muaré

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers
Bathroom shower
Garden view
Hiking
Premium bedding, down comforters, memory foam beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub

Explore the area

Map
Calle 7 Pte Mz 43 Lt 01, Tulum, QROO, 77760
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Tulum Beach
    ‪14 min drive‬
  • Playa Paraiso
    ‪18 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪42 min drive‬

Room options

View all photos for Premier Room (Moon)

Premier Room (Moon) | Premium bedding, down comforters, memory foam beds, minibar

Premier Room (Moon)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Muaré)

Luxury Room (Muaré) | Premium bedding, down comforters, memory foam beds, minibar

Luxury Room (Muaré)

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Muaré

4.5-star hotel in La Veleta
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.
Hotel Muaré offers 26 air-conditioned accommodations with private pools and private plunge pools. Rooms open to patios. These individually decorated and furnished accommodations include single sofa beds. Memory foam beds feature down comforters and premium bedding. Guests can make use of the in-room espresso makers and minibars.

Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Muaré Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Muaré features an outdoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a sauna, spa services, and a terrace. Onsite uncovered self parking is complimentary.

Hotel Muaré is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Gaudea - This restaurant overlooks the pool. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gaudea

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Yoga classes

Conveniences

  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Welcoming dogs only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Muaré Hotel
Hotel Muaré Tulum
Hotel Muare Tulum
Hotel Muaré Spa Tulum
Hotel Muaré Hotel Tulum

Hotel Muaré Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 131 reviews
Rating 8 - Good. 14 out of 131 reviews
Rating 6 - Okay. 4 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 5 out of 131 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ross A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best
Stayed 2 nights in Apr 2025

10/10 Excellent

Ross A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person at this Hotel should teach a masterclass in grace, kindness, professional, and basic empathy. This is 10 stars. Yes, the property is aesthetically stunning. But beyond, you are family from the moment you walk in in. There’s is no better restorative haven anywhere.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property away from the hustle and bustle. Service is top notch.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a stunning place, so beautiful and peaceful
Stayed 7 nights in Apr 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tammera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Final evening in Tulum prior to heading home.

Very nice boutique hotel a quick hour away from Tulum airport. The room itself was very comfortable, but overall a bit on the pricey end for services provided. They appear to cater to a younger demographic, given the guests hanging around the pool, and they did ask to check our room prior to giving us the final checkout. It felt like a trust issue.
Stayed 1 night in Mar 2025

10/10 Excellent

Anand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Muare. Beautiful property and lovely staff. They helped us from booking airport transportation to amazing excursions. The room was clean and so well made. Can't recommend enough!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is simply astonishing! Wow, Wow & WOW ! The food is very very good and pricing is quite similar to other places in the area. Rooms are great, ambiance is relax and very soothing. Best place to relax! The only down sides ... roads to accès property although not very long but in bad shape and private pool is not as warm as could be desired even though they can pre-heat for you would like it to become a little more warm. But this is a must go too place. Were hesitating between two locations (Kan) and we went to eat at Kan Hotel (restaurant MOTMOT) and this just confirmed that we had made the best choice. If you think this property is laking in ocean view... well ask the reception they will arrange for you to go to Zebra (no fees required to stay there for the day only you have to buy there drinks and food but if you are there early enough you get a bed with sunshade for the day and free parking)
Stayed 3 nights in Feb 2025

10/10 Excellent

Ebony

Stayed 1 night in Feb 2025

6/10 Okay

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Delores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Victoria and Front Desk staff were extremely helpful and pleasant before, during and after our visit. All of the staff were friendly, professional. The property was beautiful, intimate, clean. The amenities were also very nice. The bartender made lovely and tasty concoctions. An intimate place for a quiet or couples retreat. Great for wellness retreat too. Beautiful all around.
Stayed 6 nights in Dec 2024

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience from arrival to departure. The property is well maintained with a gorgeous natural landscape.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nainshi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay!! Loved everything.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kritika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, great staff and hospitality. However the roads in the neighborhood is very shabby, but overall worth it
Stayed 3 nights in Dec 2024

10/10 Excellent

Arun deep singh

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. Amazing staff. Had a great time
Stayed 3 nights in Dec 2024

8/10 Good

Reeja

Stayed 4 nights in Dec 2024

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Laetitia

Stayed 3 nights in Nov 2024

6/10 Okay

Shelley Roy-

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
Stayed 8 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eunji

Stayed 3 nights in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
It was an overall great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Juliana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you looking for privacy and relaxation. This the hotel for you
Stayed 3 nights in Aug 2024