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Coco Unlimited

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coco Unlimited

Master Suite Oceanfront Terrace /Jacuzzi | Premium bedding, in-room safe, individually decorated, free WiFi
Outdoor dining
Beach bar
Garden View Room Pool Area | View from room
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Carretera Tulum Boca Paila at km 8, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Coco Tulum Beach Bar
    1 min walk
  • Tulum Bus Terminal
    8 min drive
  • Tulum, Quintana Roo (TUY)
    10 min drive

Room options

View all photos for Honeymoon Double Room

Honeymoon Double Room | Premium bedding, in-room safe, individually decorated, free WiFi

Honeymoon Double Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room | Premium bedding, in-room safe, individually decorated, free WiFi

Garden View Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Partial Ocean View

Design Room, 1 King Bed, Partial Ocean View | Premium bedding, in-room safe, individually decorated, free WiFi

Design Room, 1 King Bed, Partial Ocean View

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Suite 2nd Floor

Partial Ocean View Suite 2nd Floor | Premium bedding, in-room safe, individually decorated, free WiFi

Partial Ocean View Suite 2nd Floor

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room Pool Area

Garden View Room Pool Area | Premium bedding, in-room safe, individually decorated, free WiFi

Garden View Room Pool Area

  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Room Pool Area

Partial Ocean View Room Pool Area | Premium bedding, in-room safe, individually decorated, free WiFi

Partial Ocean View Room Pool Area

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | Premium bedding, in-room safe, individually decorated, free WiFi

Deluxe Suite, Oceanfront

  • 172 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean view Room Beach zone

Ocean view Room Beach zone | Premium bedding, in-room safe, individually decorated, free WiFi

Ocean view Room Beach zone

  • 172 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Oceanfront Terrace /Jacuzzi

Master Suite Oceanfront Terrace /Jacuzzi | Private spa tub

Master Suite Oceanfront Terrace /Jacuzzi

  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Sundeck

Nueva Vida de Ramiro

Pool
Breakfast included
Spa
Parking included
4.5 out of 5, Wonderful, (779)
The price is $270
per night
$330 total
includes taxes & fees
Jan 9 - Jan 10
Nueva Vida de Ramiro

About this property

Coco Unlimited

3-star hotel in Zona Hotelera
Spend the day relaxing on the beach or pampering yourself at Coco Unlimited's full-service spa.
Coco Unlimited offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Coco Limited has couples treatment room(s). Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Coco Unlimited features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This beach hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Coco Unlimited is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Coco Unlimited has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 145 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Coco Limited Hotel Tulum
Coco Limited Hotel
Coco Limited Tulum
Coco Limited
Coco Unlimited Hotel
Coco Unlimited Tulum
Coco Unlimited Hotel Tulum

Coco Unlimited Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 711 reviews" "
Rating 8 - Good. 132 out of 711 reviews" "
Rating 6 - Okay. 41 out of 711 reviews" "
Rating 4 - Poor. 22 out of 711 reviews" "
Rating 2 - Terrible. 25 out of 711 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and friendly. Recommend this place to stay and tulum, beautiful area!
Stayed 5 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 7 nights in Aug 2024

10/10 Excellent

Jeriza, Upper Montclair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel in Tulum’s hotel zone and have stayed here several times. Front desk staff were amazing and very helpful (especially Chris)! Thanks for another great stay :)
Stayed 3 nights in Aug 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dan, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice beach
Stayed 4 nights in Jun 2024

10/10 Excellent

Eleni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I pick the room it was supposed to beach view and it doesn't have beach view cause you have a bar and beach umbrella and chairs.
Stayed 2 nights in Jun 2024

4/10 Poor

Charmeka

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was not the hotel we booked for! We booked with Coco Resort not Coco Unlimited. I want a refund on my stay because the rooms were not what we booked for online. They didn’t tell us that Coco Resort had damages from the hurricane prior to us coming. And moved us to Coco Unlimited in which the stay was not what we expected at all. It was hot, they barely came to clean up the rooms, it was very close to a hostel honestly. I was so embarrassed with bringing my friend along this trip under these conditions. THATS false advertising. They could have easily reached out to us and gave us the option to move. But they rather move us under bad conditions to keep the money. I would never recommend this place, EVER. Expedia and the hotel are going to get an ear full this week coming up. Unacceptable with how this was done to all of us
Stayed 4 nights in Jul 2024

10/10 Excellent

Shideh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Coco Unlimited for 4 nights in July. This is my second time staying at this hotel. I love the bungalow style of this hotel. Staff are very friendly and welcoming. Upon arrival we were welcomed by Leslie at the front desk. She was super sweet and accommodating. She upgraded our room from a second floor garden view to a first floor pool view after I expressed that I have back issue and can’t climb stairs. It was a pleasure to see her face every day at the entrance desk and she was very helpful in giving us information and suggestions about places to visit Breakfast was included and delicious in a beautiful rustic sea view restaurant. Employees were working around the clock cleaning the place and making improvements. Beach bar was beautiful and there were beach lounges available all the time. The only downside was that there was an accumulation of seaweed in front of the water which made the view a bit unpleasant. Some other hotels had people cleaning the seaweed in front of their hotel daily. Also the location of Coco unlimited is very convenient and walking distance to all happening restaurants and beach clubs. 5 min walk from Taboo and Tantra.
Stayed 4 nights in Jul 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at another resort
Incredibly slow service throughout. Breakfast was supposed to be 100% included however we were charged haphazardly for items that were on the menu. Rooms were not 100% air conditioned. Staff seemed disinclined to help when needing items such as towels, toiletries and the like. Shuttle service to the airport is provided by a “partner” which over charges for the service upwards of 40%. I would not recommend for anyone to stay here.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dimitri

Stayed 5 nights in Jul 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Erin Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, everyone was so nice! Our room was spectacular! The only downfalls were parking was cramped and difficult but the parking attendant was always there to help! Also the air conditioner was mediocre at best! I will def stay here again
Stayed 4 nights in Jun 2024

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it ! We would comeback again ! Beautiful villas and beautiful views, walking distance to everything ! The employees were all wonderful ! Food delicious! Tulum is pricey in general so try to not have a budget.
Stayed 4 nights in Jun 2024

10/10 Excellent

Aishwerya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties in entire Tulum for the price. Best beach of the hotel, amazing service at the hotel. V cozy and warm stay. 💕 thanks to the team for making it a comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service.
Stayed 4 nights in Jun 2024

4/10 Poor

Nickiesha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a disappointment. Upon arrival everything looked cute with the little hunts they had as rooms ( that was the look and feel I was going for on this trip) it quickly went south when we got to the room and they were providing the tour. The room has no tv basic as heck, then there had to be a glass bottle with water to brush our teeth because the water from the tap was salty like the ocean. I was immediately turned off by that. It rained everyday of our stay and my makeup and personal item cases were on the bathroom counter which were damaged due to the leaking. The entire room leaked, water was dropping on us while we slept. When I complained all they offered was free food ( I couldn’t see how that correlated with having to replace all my items ruined by the leak). Let’s talk about the restaurant and their service omg horrible service the guy that was there making the drinks on June 14th around 2pm had the worst attitude I even had to tell him to smile. He also didn’t know how to make basic drinks and when I complained to the people at the bar, this lady who also had the worst attitude put a spoon in the drinks and tasted it then said it was good! The workers at the bar behaved like it was a bother to serve us. The food wasn’t bad we had shrimp tacos which were not bad but wasn’t mind blowing either. We spent $168 dollars and didn’t enjoy a damn thing. The only nice persons there were Chris, Ruben and Leslie at check-in otherwise they were all horrible.
Stayed 3 nights in Jun 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 7 days. The staff was very friendly and helpful. The breakfast menu is excellent and well rounded, complete with coffee, fresh juice, fruit or pancakes, and the main dish, no continental breakfast here. If you don’t want the big resort feel, this is the place, couples friendly, quiet, beautiful beach, and walking distance from restaurants and shops.
Stayed 7 nights in Jun 2024

4/10 Poor

Kenia De

Stayed 3 nights in May 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time staying at Coco and I absolutely love it! Clean, in the beach, walkable on the strip. My go to when in Tulum!
Stayed 3 nights in May 2024

8/10 Good

Catalina

Liked: Cleanliness, property conditions & facilities, room comfort
Great place in Tulum
Beautiful place in Tulum. The service is normal, people not too friendly in the restaurant and bar. The location is amazing and the hotel vive is the most calm and relaxing in the area. They should open until later the bar. The people working in the pool and beach area lack of energy.
Stayed 1 night in Feb 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, awesome breakfast, great location and beautiful ocean view.
Stayed 6 nights in May 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leslie was great, with recommendations for dinner locations, and things to do around town. The whole staff was attentive. Only thing, our room had no TV lol... to fall asleep at night. :)
Stayed 3 nights in May 2024