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Be Tulum Beach & Spa Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Be Tulum Beach & Spa Resort

Exterior
Suite (Aire) | Terrace/patio
Suite (Tierra) | Living area
Suite (Ocean) | Private pool
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    2 min drive
  • Playa Akun
    20 min drive
  • Tulum Intl. Airport (TQO)
    65 min drive

Room options

View all photos for Suite (Ocean)

Suite (Ocean) | Private pool

Suite (Ocean)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront | In-room safe, individually furnished, blackout drapes

Suite, Oceanfront

  • 711.7 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Jungle)

Premier Suite (Jungle) | In-room safe, individually furnished, blackout drapes

Premier Suite (Jungle)

  • 1183.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Arena)

Suite (Arena) | In-room safe, individually furnished, blackout drapes

Suite (Arena)

  • 533.7 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Jungle)

Suite (Jungle) | In-room safe, individually furnished, blackout drapes

Suite (Jungle)

  • 498.2 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Aire)

Suite (Aire) | In-room safe, individually furnished, blackout drapes

Suite (Aire)

  • 960.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | In-room safe, individually furnished, blackout drapes

Suite (Tierra)

  • 604.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beachfront

Suite, Beachfront | In-room safe, individually furnished, blackout drapes

Suite, Beachfront

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | In-room safe, individually furnished, blackout drapes

Premier Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach

Nomade Tulum

Pool
Breakfast included
Spa
Parking included
4.4 out of 5, Excellent, (570)
The price is $459
per night
$604 total
includes taxes & fees
Dec 7 - Dec 8
Nomade Tulum

About this property

Be Tulum Beach & Spa Resort

4.5-star hotel in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Be Tulum Beach & Spa Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Be Tulum Beach & Spa Resort offers 64 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yaan Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Be Tulum Beach & Spa Resort features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Be Tulum Beach & Spa Resort is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:30 AM.
Maresias - This seafood restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
4 Fuegos- Beach Grill - This seafood restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocumare - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fuegos- Beach Grill
  • Maresias
  • Ocumare

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 600 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Be Tulum Beach & Spa Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 290 out of 394 reviews" "
Rating 8 - Good. 56 out of 394 reviews" "
Rating 6 - Okay. 22 out of 394 reviews" "
Rating 4 - Poor. 9 out of 394 reviews" "
Rating 2 - Terrible. 17 out of 394 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Joaquin

Traveled with partner
Disliked: Staff & service, amenities
Overrated overpriced. No service culture whatsoever. This hotel operates as if they are doing you a favor for allowing you to stay there. Don’t recommend wouldn’t come back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nyshifah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mario

Traveled with group
Liked: Staff & service
Aunque el hotel es visualmente impresionante y en buenas condiciones, mi experiencia no justificó el precio pagado. Al llegar, pagué por un upgrade de habitación, pero me cobraron dos veces, y aún no he recibido el reembolso. La habitación tenía una piscina, pero una puerta que daba acceso a la piscina no se podía abrir porque la madera de la puerta estaba hinchada. Además, encontré lagartijas muertas afuera, lo que indica una limpieza deficiente. Aunque la habitación estaba limpia en general, estos problemas de mantenimiento y limpieza no son aceptables para un hotel de esta categoría. El servicio del personal si fue excelente. Todos muy amables y atentos. Un aspecto crítico fue la falta de generadores de energía. El sábado, hubo un apagón en Tulum que duró desde la mañana hasta la tarde, afectando el aire acondicionado, el internet y el suministro de agua del hotel. Aunque el hotel afirmó que el apagón afectaba a toda la zona, descubrí que otros hoteles vecinos tenían generadores y operaban con normalidad. Tuve que pasar el día en un hotel vecino porque yo me quedé sin aire acondicionado, sin internet, sin poderme bañar, ni lavar los dientes o las manos o usar el inodoro. En resumen, el Hotel Be Tulum es hermoso, pero mi experiencia estuvo marcada por problemas que no justifican el precio. Los huéspedes deberían verificar la disponibilidad de generadores antes de reservar. Lamentablemente, mi estadía se arruinó por estos inconvenientes.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

rahul

Liked: Cleanliness, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer Flores

Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come back yearly and it’s always a great experience. Concierge is the best, all the staff is great
Stayed 5 nights in Jun 2024

2/10 Terrible

Kenneth

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No recognition of status. Advertised Expedia discount not honored. Room without proper running water for showers. No hot water for most of trip. Non-chalant staff. Unique property but service and infrastructure issues overshadowed everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

didiana, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property, delicious food, and amazing staff!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice beach access, staff friendly and helpful, always make sure we had everything we needed.
Stayed 4 nights in Jul 2024

2/10 Terrible

Julian

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. We paid for a luxury and exclusive experience. When we arrived, the staff received us very disrespectfully. Then, the room we paid for was not available and they gave a room that was under the price we paid for. Then, because of a natural disaster, the told us we had to leave with no compensation. The way they handled the logistics and care of their guests was unacceptable. They disrespected us and did not look out for our safety.
Stayed 4 nights in Jul 2024

4/10 Poor

Yezidel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Services weren’t the best, I would not be returning to BeTulum
Stayed 4 nights in Jul 2024

6/10 Okay

Olta

Stayed 3 nights in Jun 2024

10/10 Excellent

Hande

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BE Tulum was on my list for a long time. It was all I have expected. Only things that were missing: Iron - Iron board No kettle or coffee machine. This was a big missing part. Also slippers can be given as floor is all natural. I think this could have been complimentary.
Stayed 3 nights in Jun 2024

10/10 Excellent

laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Very clean. Great beach access. Nice rooms
Stayed 4 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Yana

Stayed 2 nights in May 2024

10/10 Excellent

Lyndsy Evenden

Traveled with group
Just spent 6 days at Be Tulum and it was fantastic. The staff are friendly and every attentive and the hotel was immaculately well kept, even with the seaweed that is in season right now. Concierge service was great (ours was July and she took care of everything). Food was great too, and the atmosphere magical. Highly recommend!
Stayed 6 nights in Apr 2024

4/10 Poor

Emanuela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
— housekeeping is terrible — communication with front desk is terrible — concierge is terrible — staff is cordial but given the above they do what they can with the little they are given — no room service — everything is a rip off considering the level
Stayed 4 nights in Apr 2024

8/10 Good

Dattaprasad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok, no upgrade
Stayed 4 nights in Apr 2024

8/10 Good

Doron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach restaurant service and food quality was amazing. Hotel design and vibe very nice. Music on beach was great. Front desk staff could use improvement!
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna, Potomac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Friendly Clean Amazing architecture
Stayed 5 nights in Mar 2024

6/10 Okay

Mirco

Stayed 4 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024