Be Tulum Beach & Spa Resort

4.5 star property

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Photo gallery for Be Tulum Beach & Spa Resort

Exterior
Suite, Terrace (with Plunge Pool) | Private pool
Suite (Signature Suite with Plunge Pool) | Living area
Suite (Palm Suite) | Bathroom | Shower, free toiletries, hair dryer, bathrobes
Suite (Air Suite with Plunge Pool) | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780
  • Tulum Beach
    ‪3 min walk‬
  • Ven a la Luz Sculpture
    ‪2 min drive‬
  • Playa Paraiso
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

Suite, Terrace (with Plunge Pool)

  • 700 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (with Plunge Pool)

  • 712 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premier Suite (Premier Palm Suite)

  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Alcove Suite with Plunge Pool)

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • Sleeps 3
  • 1 Double Bed

Suite (Palm Suite)

9.6 out of 10
Exceptional
(8 reviews)
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Air Suite with Plunge Pool)

10.0 out of 10
Exceptional
(1 review)
  • 961 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Signature Suite with Plunge Pool)

  • 605 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Sea Suite)

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Suite, Oceanfront (with Plunge Pool)

  • 1173 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Be Tulum Beach & Spa Resort

4.5-star hotel in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Be Tulum Beach & Spa Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Be Tulum Beach & Spa Resort offers 64 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Gön House of Healing has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Be Tulum Beach & Spa Resort features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Be Tulum Beach & Spa Resort is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:30 AM.
Mare´zia - This seafood restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
4 Fu3gos - This steakhouse specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocumare - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fu3gos
  • Mare´zia
  • Ocumare

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 600 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Be Tulum Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 332 out of 455 reviews
Rating 8 - Good. 64 out of 455 reviews
Rating 6 - Okay. 26 out of 455 reviews
Rating 4 - Poor. 9 out of 455 reviews
Rating 2 - Terrible. 24 out of 455 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anush, los angeles

Disliked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Brody

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location, beautifu
Stayed 4 nights in Mar 2025

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was delightful staying at Be Tulum. The food was delicious, and all of the wellness activities truly help you disconnect from the city and relieve stress.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paulina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y un gran hotel que combina el contacto con la naturaleza y una experiencia de primer nivel
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay in Tulum

Be was fantastic. The service & staff, room & amenities, property & layout – all of it just top notch. We stayed in the Premium Beachfront Suite and were blown away with the view, the plunge pool, the space, design and confort. We dined at 4 Fuegos, Maresais, Kuu (sister property next door) and Macondo (sister property next door); everything was delicious. Also loved the Mayan Clay Massage on the beach deck overlooking the water. Overall a stellar stay and everything was above our expectations. We will definitely come back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Barrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Ann, southlake

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 4 nights in Mar 2025

8/10 Good

Kyle

Traveled with partner
Liked: Cleanliness, staff & service
Be Tulum is a solid 3 or 4 star property. The food was excellent and the staff was friendly and welcoming. It’s a more off the beaten path type of hotel which is not necessarily my type of vibe. The rooms need to be updated for the price they are charging (water temp fluctuates and wifi is ok). Trying this hotel one time was enough for us. I also wouldn’t stay there more than two nights. Overall, an OK hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Agne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be Tulum best experience. Not first time staying there, def not the last one.
Stayed 4 nights in Mar 2025

6/10 Okay

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for what they offer
Stayed 1 night in Mar 2025

8/10 Good

elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
expensive
Stayed 1 night in Mar 2025

10/10 Excellent

Anja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Have been coming back for 8 years now and simply love the ambience and the beautiful jungle the villas are nestled within. Throughout the 8 years many things changed - some for the better but also for the worse 1.) prices have increased a lot (which is probably due to the increasing popularity of Tulum and inflation) but at the same time amenities have decreased notably. Usual things you would expect from a hotel in this price range disappeared over the years e.g. slippers, speakers, nespresso machines in the Aire suites. Additionally, this year for the first time there is no more turndown service which used to be provided after your evening shower in the past years. 2.) service at the reception has increased, they now have a concierge service 3.) many activities have been added that can be booked by guests from BeTulum and Nomad 4.) Breakfast hasn’t changed much in options but is as delicious as always 5.) overall service is very friendly 6.) it seemed that they only use copal at night now (used to be in the morning as well) which is very sad if you enjoy the scent :) 7.) updated cocktail options, notably the Condesa As usual I’ve really enjoyed my stay and after 8 times I will probably still return…
Stayed 5 nights in Feb 2025

2/10 Terrible

Ali

Stayed 3 nights in Feb 2025

10/10 Excellent

Bradford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to return!

Raquel, our concierge, was excellent throughout our stay! Our room was beautiful and spacious. The entire property was gorgeous with the staff being extra attentive and friendly. We are already dreaming of our next trip to Tulum!
Stayed 5 nights in Feb 2025

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sergei, Los Angeles

Stayed 3 nights in Feb 2025

10/10 Excellent

Sergei, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. My fav place in Tulul at present. Keep it up guys.
Stayed 2 nights in Feb 2025

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind and knowledgeable , Raquel our butler was amazing and always aware about us
Stayed 7 nights in Feb 2025

10/10 Excellent

eduardo

Stayed 2 nights in Feb 2025

10/10 Excellent

Jenifer

Liked: Cleanliness
Stayed 8 nights in Feb 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Would recommend staying here if visiting tulum.
Stayed 6 nights in Feb 2025

6/10 Okay

Anuja

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful hotel but scammed us!! Read review.

Exquisite location & hotel. Everything was overpriced in the hotel but staff was kind and nice during stay. I will never stay here again because 3 weeks after our stay we received a suspicious charge on our credit card from this hotel. Bill was fully settled when we left and on reaching out no one got back to us. It is unsettling to know they still have our credit card information. Still no one reached out I emailed 4 times and reached out to 5 different hotel people on WhatsApp and still nothing.
Stayed 4 nights in Jan 2025