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Amaka Calma Tulum

3.5 star property

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Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Luxury Apartment, 1 King Bed with Sofa bed, Pool View (Luxury Balcony Pool View) | Private kitchen | Microwave, espresso maker, coffee/tea maker
View from room
Microwave, espresso maker, coffee/tea maker
Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym

Explore the area

Map
Calle 9, Sur, Por 10 Sur Y 12 Sur, Zona 9 La Veleta, Tulum, QROO, 77760
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Luxury Apartment (Premium Penthouse Apartment w/Private Pool)

Laundry

Luxury Apartment (Premium Penthouse Apartment w/Private Pool)

  • 1194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Deck Garden Pool One)

Microwave, espresso maker, coffee/tea maker

Luxury Apartment (Deck Garden Pool One)

  • 582 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool)

View from room

Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool)

  • 892 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Penthouse 3 Bedroom Apartment w/ Private Rooftop Pool)

1 bedroom, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Penthouse 3 Bedroom Apartment w/ Private Rooftop Pool)

  • 1733 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Room (Deck Garden View)

View from room

Luxury Room (Deck Garden View)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Deluxe Room)

Standard Room (Deluxe Room) | 1 bedroom, in-room safe, iron/ironing board, bed sheets

Standard Room (Deluxe Room)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment

Luxury Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

Luxury Apartment

  • 512 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Deck Garden Apartment w/ Private Pool)

View from room

Luxury Apartment (Deck Garden Apartment w/ Private Pool)

  • 582 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed, Pool View (Luxury Balcony Pool View)

View from room

Luxury Apartment, 1 King Bed with Sofa bed, Pool View (Luxury Balcony Pool View)

  • 625 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Room (Deluxe Balcony Pool View)

Luxury Room (Deluxe Balcony Pool View) | Living area | 42-inch flat-screen TV with digital channels, TV

Luxury Room (Deluxe Balcony Pool View)

  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Amaka Calma Tulum

3.5-star hotel in La Veleta
Along with an outdoor pool, this hotel has a 24-hour health club and free use of bicycles. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
Amaka Calma Tulum offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Microwaves and coffee/tea makers are provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Amaka Calma Tulum provides a 24-hour health club and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This Tulum hotel also offers a terrace, barbecue grills, and an arcade/game room. Onsite uncovered self parking is complimentary.

Amaka Calma Tulum has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Arcade/game room
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.93 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 7)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Amaka Riviera Tulum
Amaka Calma Tulum Hotel
Amaka Calma Tulum Tulum
Amaka Calma Riviera Tulum
Amaka Calma Tulum Hotel Tulum

Amaka Calma Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 551 reviews
Rating 8 - Good. 112 out of 551 reviews
Rating 6 - Okay. 41 out of 551 reviews
Rating 4 - Poor. 22 out of 551 reviews
Rating 2 - Terrible. 35 out of 551 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Team

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

lysa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and charming property. Walking and biking distance to shops and restaurants and beach. Rooms were clean and comfortable and balcony was a great way to relax.
Stayed 4 nights in Feb 2025

10/10 Excellent

Becca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet area with lots of dining and shopping outings in walking distance. Staff was very friendly and helpful.
Stayed 4 nights in Feb 2025

4/10 Poor

Farinaz

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good, however, in terms of customer service and helping you with reservation changes zero stars. They had no empathy for our circumstances or willing to refund us for the nights we couldn’t use due to flight delays and notice well in advance.
Stayed 6 nights in Feb 2025

10/10 Excellent

Amalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay at Amaka Calma

Loved the location of this hotel. Restaurants were 1 block away and easy access to pharmacies and small market. We felt very safe.
Stayed 6 nights in Feb 2025

8/10 Good

Keyla Maria González, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really relaxing hidden gem, half an hour away from the touristy spots!
Stayed 6 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Our stay here for 2 weeks was truly wonderful. The staff are very friendly and are helpful at all times. The free breakfast was also very lovely. We would definitely stay here again when coming back to Mexico. They also have bikes you can use and a scooter you can rent. Also if you want to rent a quad just ask the front desk and they will assist you. Great location. 10 minute scooter ride to the public beach. They are affiliated with Ikal Hotel which is in the Jauger park. It has a really beautiful beach for swimming. You have to pay to enter the park. Just bring your hotel key and you can enter ( that is your reservation they will ask for it at the start of the park ) the cost to enter is kinda high but worth going to check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

Neno, Beaumont

Stayed 5 nights in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service

Good value for the money, but a bit disappointing.

The room was clean although the property could use some attention. In our three day stay we never saw one person in the pool. The breakfast was simple (eggs or waffles), powdered milk for the coffee & the just was Tang.
Stayed 3 nights in Jan 2025

2/10 Terrible

Isabelle

Traveled with partner
Disliked: Amenities
This place was terrible. From the staff being rude and unresponsive, To the place being not like it is advertised. The pictures definitely look better thn in real life. The private pools are unsable and full of spiders. There is a moldy smell in the rooms. You can hear everything your neighbors are doing. The staff was barely present if you needed help with something and also rude.
Stayed 5 nights in Jan 2025

8/10 Good

Lucie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons apprécié notre séjour à Amaka malgré un voisin bruyant… Il est assez proche du centre à pied et bien desservi par les taxis.
Stayed 5 nights in Jan 2025

4/10 Poor

Christophe

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Nous avons séjourné 4 nuits dans cette hôtel « 3 étoiles ». Nous avons vraiment été déçu sur le petit dej inexistant et pas bon du tout. Seulement 2h pour prendre le petit déjeuner et si vous arrivez à 9h50 on vous dit que ça ferme. Nous avons demandé une bouteille d’eau ils ont jamais voulu nous la donner même si on voulait l’acheter c’était impossible. Le seul personnel sympa est celui du ménage sinon les autres parle à peine anglais et sont pas agréable du tout ni arrangeant. A fuir, ce n’est pas un 3 étoiles mais un 2 pour la France

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

ekin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area felt very safe and walkable, lots of restaurants and cafes nearby. The hotel was very chic, calm and we had a great time here. The plug in the bathroom didn’t work which was quite annoying as we couldn’t get ready in front of the mirror. Otherwise, great hotel! If you want to spend a lot of time in the hotel zone or at the beaches, maybe stay closer to the beach because we spent a crazy amount on taxi fees. Anyway, lovely hotel, safe area, and beautiful balcony!
Stayed 4 nights in Jan 2025

2/10 Terrible

MARIA del

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that it’s non refundable should have been a !!warning !! of how terrible of a hotel this is . I was booked for two weeks but I found it unbearable that I left a week early even though they wouldn’t refund my payment back . Housekeeping was terrible , dinghy linens , towels had holes and pillows and curtain had mildew and smelled dirty it is one of the worst experiences I’ve had. !I’m amazed anyone can say anything positive Receptionists couldn’t do anything else but apologize . It makes wonder how so many positive reviews showed up on expedias site for this place.
Stayed 7 nights in Jan 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very pretty
Stayed 1 night in Dec 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

2/10 Terrible

Carla

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pics make the place look like paradise
Stayed 7 nights in Dec 2024

10/10 Excellent

Ricardo, Cancún

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, the rooms are big and well equipped, there is a few restaurants around the area, staff was friendly
Stayed 2 nights in Jan 2025

4/10 Poor

Susana Guadalupe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was too humid and cause a smell to it the pool too cold and the roads bad with potholes all over the place
Stayed 5 nights in Dec 2024

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un hermoso y cómodo hotel, la gente es muy amable y nos trataron muy bien. Pronto estaremos de vuelta.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Stayed 3 nights in Dec 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

10/10 Excellent

Dariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024