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Amaka Calma Tulum

3.5 star property
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Photo gallery for Amaka Calma Tulum

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Free daily cooked-to-order breakfast
Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool) | Terrace/patio
View from room
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Pool
$63
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Calle 9, Sur, Por 10 Sur Y 12 Sur, Zona 9 La Veleta, Tulum, QROO, 77760
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬

Room options

View all photos for Luxury Apartment (Premium Penthouse Apartment w/Private Pool)

3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Premium Penthouse Apartment w/Private Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • 1194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Deck Garden Pool One)

3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Deck Garden Pool One)

10.0 out of 10
Exceptional
(3 reviews)
  • 582 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool)

View from room

Luxury Apartment (Deck Garden Pool 2 Bedroom Apartment w/Private Pool)

9.0 out of 10
Wonderful
(2 reviews)
  • 892 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

Luxury Apartment (Luxury Balcony)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Penthouse 3 Bedroom Apartment w/ Private Rooftop Pool)

3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Penthouse 3 Bedroom Apartment w/ Private Rooftop Pool)

9.0 out of 10
Wonderful
(2 reviews)
  • 1733 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Room (Deck Garden View)

View from room

Luxury Room (Deck Garden View)

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Deluxe Room)

Standard Room (Deluxe Room) | 3 bedrooms, in-room safe, iron/ironing board, bed sheets

Standard Room (Deluxe Room)

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment

Luxury Apartment | 3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment

7.8 out of 10
Good
(7 reviews)
  • 512 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Deck Garden Apartment w/ Private Pool)

3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Deck Garden Apartment w/ Private Pool)

7.0 out of 10
Good
(6 reviews)
  • 582 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Apartment (Luxury Balcony)

Luxury Apartment (Luxury Balcony) | 3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Apartment (Luxury Balcony)

7.2 out of 10
Good
(5 reviews)
  • 625 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Room (Deluxe Balcony Pool View)

Luxury Room (Deluxe Balcony Pool View) | 3 bedrooms, in-room safe, iron/ironing board, bed sheets

Luxury Room (Deluxe Balcony Pool View)

8.4 out of 10
Very good
(5 reviews)
  • 299 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Amaka Calma Tulum

3.5-star hotel in La Veleta
Along with an outdoor pool, this hotel has a 24-hour health club and free use of bicycles. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and an arcade/game room are onsite.
Amaka Calma Tulum offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Microwaves and coffee/tea makers are provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Amaka Calma Tulum provides a 24-hour health club and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This Tulum hotel also offers a terrace, barbecue grills, and an arcade/game room. Onsite uncovered self parking is complimentary.

Amaka Calma Tulum has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • 24-hour health club
  • Arcade/game room
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Dock
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.02 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 7)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Amaka Riviera Tulum
Amaka Calma Tulum Hotel
Amaka Calma Tulum Tulum
Amaka Calma Riviera Tulum
Amaka Calma Tulum Hotel Tulum

Amaka Calma Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 569 reviews
Rating 8 - Good. 117 out of 569 reviews
Rating 6 - Okay. 43 out of 569 reviews
Rating 4 - Poor. 22 out of 569 reviews
Rating 2 - Terrible. 36 out of 569 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

stefany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice, staff was nice,
Stayed 5 nights in May 2025

10/10 Excellent

vinicius, uberaba

Stayed 2 nights in Apr 2025

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in the heart of Tulum. Walkable to everything you need.
Stayed 3 nights in May 2025

10/10 Excellent

Anahita Victoria star, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved staying here. I am already planning when I’ll come back and I think I will make this
Stayed 7 nights in May 2025

8/10 Good

Ninoshka

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at the Luxury Apartment (Deck Garden Apartment w/ Private Pool), the room looked good at first but it actually is a little rundown and needs some maintenance or updates. The downside was that it seems to connect to the room next door with a wood sliding door, you could hear and smell everything happening next door, it didn’t feel private. The hotel staff is really good and responsive. The location is perfect between the tulum downtown and the beach, parking and great restaurants walking distance. Overall good experience, comfortable bed and room, the shared pool was great after a day exploring.
Stayed 4 nights in May 2025

10/10 Excellent

carlos

Traveled with family
Liked: Amenities
Location convenience to find everything
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and this hotel are truly wonderful. Canadlero is especially very helpful. We enjoyed our stay very much and have stayed here twice for over 2 weeks each time. Don't listen to the review's that are bad as they are just complainers and probably complain everywhere they stay. All the staff are trying there very best to make your stay as great as possible. Beautiful place and highly recommend. For the price and what you get it is very reasonable.
Stayed 1 night in Mar 2025

10/10 Excellent

Dhoval

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Tulum

Nice hotel with free parking and free beach club access to their sister hotel. Pool could be cleaner. Breakfast nice but limited choice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simona, Las Vegas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado
Stayed 5 nights in Mar 2025

10/10 Excellent

Cláudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and hotel! The staff was very friendly and the breakfast options were good. A bit far from Tulum center but would recommend!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricky N

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Vishal

Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Marco Aurelio de L A da

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff of the place is ok. But the rest is not
Stayed 7 nights in Mar 2025

2/10 Terrible

Team

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

lysa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and charming property. Walking and biking distance to shops and restaurants and beach. Rooms were clean and comfortable and balcony was a great way to relax.
Stayed 4 nights in Feb 2025

10/10 Excellent

Becca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet area with lots of dining and shopping outings in walking distance. Staff was very friendly and helpful.
Stayed 4 nights in Feb 2025

4/10 Poor

Farinaz

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good, however, in terms of customer service and helping you with reservation changes zero stars. They had no empathy for our circumstances or willing to refund us for the nights we couldn’t use due to flight delays and notice well in advance.
Stayed 6 nights in Feb 2025

10/10 Excellent

Amalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay at Amaka Calma

Loved the location of this hotel. Restaurants were 1 block away and easy access to pharmacies and small market. We felt very safe.
Stayed 6 nights in Feb 2025

8/10 Good

Keyla Maria González, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really relaxing hidden gem, half an hour away from the touristy spots!
Stayed 6 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Our stay here for 2 weeks was truly wonderful. The staff are very friendly and are helpful at all times. The free breakfast was also very lovely. We would definitely stay here again when coming back to Mexico. They also have bikes you can use and a scooter you can rent. Also if you want to rent a quad just ask the front desk and they will assist you. Great location. 10 minute scooter ride to the public beach. They are affiliated with Ikal Hotel which is in the Jauger park. It has a really beautiful beach for swimming. You have to pay to enter the park. Just bring your hotel key and you can enter ( that is your reservation they will ask for it at the start of the park ) the cost to enter is kinda high but worth going to check out.
Stayed 4 nights in Jan 2025

10/10 Excellent

Neno, Beaumont

Stayed 5 nights in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service

Good value for the money, but a bit disappointing.

The room was clean although the property could use some attention. In our three day stay we never saw one person in the pool. The breakfast was simple (eggs or waffles), powdered milk for the coffee & the just was Tang.
Stayed 3 nights in Jan 2025

2/10 Terrible

Isabelle

Traveled with partner
Disliked: Amenities
This place was terrible. From the staff being rude and unresponsive, To the place being not like it is advertised. The pictures definitely look better thn in real life. The private pools are unsable and full of spiders. There is a moldy smell in the rooms. You can hear everything your neighbors are doing. The staff was barely present if you needed help with something and also rude.
Stayed 5 nights in Jan 2025