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Hotel Cafe Plaza

3.0 star property

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Photo gallery for Hotel Cafe Plaza

Game room
Bar (on property)
Premium Double Room | Minibar, in-room safe, desk, iron/ironing board
Outdoor pool
Aerial view

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Pet friendly
  • Breakfast included

Explore the area

Map
Calle 27 No 26 - 60, Tulua, 763022
  • Plaza Boyaca
    ‪4 min walk‬
  • Estadio Doce de Octubre
    ‪15 min walk‬
  • Basilica of Our Lord of Miracles
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, in-room safe, desk, iron/ironing board

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 10 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, iron/ironing board

Triple Room

  • 23 sq ft
  • Sleeps 3
  • 3 Queen Beds OR 3 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, iron/ironing board

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, desk, iron/ironing board

Premium Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, iron/ironing board

Twin Room

  • 23 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed and 1 Double Bed

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$58 total
includes taxes & fees
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About this property

Hotel Cafe Plaza

3-star Tulua hotel with rooftop terrace
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Cafe Plaza offers 57 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hotel Cafe Plaza provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a rooftop terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Cafe Plaza is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This diner specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 35000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 40000 per night
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 35000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 40000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Cafe Plaza Tulua
Cafe Plaza Tulua
Hotel Cafe Plaza Hotel
Hotel Cafe Plaza Tulua
Hotel Cafe Plaza Hotel Tulua

Hotel Cafe Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 79 reviews
Rating 8 - Good. 21 out of 79 reviews
Rating 6 - Okay. 10 out of 79 reviews
Rating 4 - Poor. 6 out of 79 reviews
Rating 2 - Terrible. 12 out of 79 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Erick

Liked: Staff & service
The staff at the hotel was great, and the overall comfort level was reasonable and expected for the accessible price. However, the Wi-Fi connection was a bit unreliable, and the hotel can be quite noisy due to the absence of windows in some rooms, which allows mosquitoes to enter. Additionally, it's important to note that the amenities, such as the pool and lounge area, are open to the public until 8 PM, which is when the center mall (where the hotel is located on the 4th and 5th floor) closes to the public. If you're looking for a stay with the basic needs, this hotel would be it.

10/10 Excellent

Antonio

Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

JORGE, Riverview

Disliked: Cleanliness, staff & service, property conditions & facilities
Mold everywhere, mousy odor, holes in the door where covered with paper and tape. Flies in the shower…. Many others things. It should not be at Expedia hotel list….. I also thing they charged me twice for the Room. I feel terrible embarrassed with my wife which was my travel mate…..
Stayed 2 nights in Jul 2023

2/10 Terrible

steven

Stayed 1 night in Jan 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my home at Tulua, The staff is like my family. If I woke up late, either way they offer my the free beakfast.
Stayed 3 nights in Aug 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been there for several times.. great location, amenities, professional staff. Incredible location.
Stayed 5 nights in Mar 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pleasantly surprised
This was my second stay at this hotel as there are not many other options in Tulua my experience was better this time around. It is a no frills hotel. The breakfast is wonderful and the staff is friendly and helpful.
Stayed 2 nights in Jan 2022

10/10 Excellent

Aura Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

8/10 Good

Valeria

Traveled with family
Liked: Cleanliness, room comfort
Basic (with a nice terrace and pool)
Decent hotel, super basic but then there's not much else worth trying out in Tuluá. Pool on the terrace is a great bonus, breakfast is also good. Bathrooms though are not comfortable - tiny and with bad showers.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very old building Windows not tight even if closed Door closet almost fall down Shower very slippery and in bad conditions I don't raccomand it
Stayed 2 nights in Jun 2019

10/10 Excellent

Traveler, Mexico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best Hotel in Town. Already tried the other said are the best option, and, honestly, Hotel Cafe Plaza is the best hotel in Town.
Stayed 3 nights in Jun 2019

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Rooms are worst than prison cells
Stayed 4 nights in Nov 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Antonio

Friendly and convenient
Friendly staff, convenient location
Stayed 4 nights in Sep 2018

10/10 Excellent

Antonio

Friendly staff
Always a pleasure to stay at this Hotel, friendly staff, very attentive.
Stayed 2 nights in Sep 2018

8/10 Good

Mike, Montreal, QC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient place to stay.
Surrounded by every possible type of store and restaurant. Convenient and close to bus station. Great shower. They need better insulation on their doors. There are WAY too many of those little insects crawling around. I had to use my towel to sweep them outside of my room, and then used the same towel to block them from coming back in (covering the crack beneath the door).
Stayed 1 night in Apr 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great friendly staff Location is perfect, right on city center. It can be a little noisy during the day. Nice rooftop amenities. There’s also a nice cafe on 2nd floor where you can sit and enjoy watching everyday life of locals.

4/10 Poor

carlos, Bensalem, PA

Disliked: Property conditions & facilities, room comfort
Not good experience
the reception staff good, the rooms very small, the bathroom very small, the rooms do not have a safe box, I would not use it again and I do not recommend it.
Stayed 4 nights in Jan 2018

6/10 Okay

Reinaldo

Disliked: Room comfort
Stayed 1 night in Sep 2017

2/10 Terrible

Julio César

Stayed 1 night in Dec 2024

2/10 Terrible

Edgar

Business traveler
No lo recomiendo
Ma. Atención desayuno lento, ruido de el aire acondicionado que no se ha dormir toco apagarlo y aguantar calor
Stayed 1 night in Nov 2024

10/10 Excellent

Hermes

Stayed 2 nights in Sep 2024

10/10 Excellent

Jhon Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Monica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien ubicado, pero los cuartos están muy viejos, el aire acondicionador botaba agua por todo lado, el agua de la dicha no era caliente, y los cuartos no son limpios.
Stayed 5 nights in May 2024