6/10 Okay
Ivan
Traveled with family
Mar 20, 2025
Disliked: Property conditions & facilities
Not good at first, but then fine.
Our time here started off badly. We arrived around 9pm to the hotel and were told that our family suite was unavailable because of a broken circuit breaker. I asked about another suite and was told there was nothing, but that tomorrow they could put us into a different suite. I asked about what we should do for the night, and the person was not helpful. I had my wife and 4 young kids in the car waiting, so eventually I asked if we can just stay in the room with the breaker issue for the night and then figure it out. They agreed and it wasn't so bad since it was just that one bathroom did not have light (we had a small battery nightlight in there). The next day they tried to fix the breaker and failed; we were told we needed to switch to a different room. This was a bother since we had already unpacked, but oh well. The second room was ok. Things are a bit dated and the entryway to the bathroom had a broken tile that I had to keep warning my kids about to prevent tripping. Otherwise, it was fine and the rest of the week was ok.
Oh, the breakfast was not quite as advertised. The taco station was only there for the first two days of the seven; and on a few occasions things were not out at the start time (we were early risers). Still, it was fine.
On the plus side, the pool was nice and warm and the proximity to Trader Joes was helpful.
The management did try to make up for the first two days and comped those nights, so that was appreciated.
Ivan
Stayed 7 nights in Feb 2025
