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Hampton Inn by Hilton Troy

2.5 star property

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Photo gallery for Hampton Inn by Hilton Troy

Desk, blackout drapes, iron/ironing board, Internet
Reception
Exterior
Reception
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
103 Troy Plaza Loop, Troy, AL, 36081
  • Veterans Memorial Stadium
    ‪3 min drive‬
  • Troy University
    ‪3 min drive‬
  • Camp Butter and Egg
    ‪10 min drive‬

Room options

View all photos for Room

Desk, blackout drapes, iron/ironing board, Internet

Room

9.2 out of 10
Wonderful
(10 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, Internet

Standard Suite, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 294 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, Internet

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 2 Queen Beds, Non Smoking

Standard Suite, 2 Queen Beds, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV

Standard Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, blackout drapes, iron/ironing board, Internet

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • 290 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, Internet

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

Desk, blackout drapes, iron/ironing board, Internet

Basic Room

8.8 out of 10
Excellent
(3 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, Internet

Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, Internet

Room, 1 King Bed, Accessible, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Best Western Troy Inn

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (948)
The price is $106
per night
$118 total
includes taxes & fees
Mar 29 - Mar 30
Best Western Troy Inn

About this property

Hampton Inn by Hilton Troy

Troy hotel with outdoor pool
An outdoor pool, a fitness center, and self parking are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Hampton Inn by Hilton Troy offers 82 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

32-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hampton Inn by Hilton Troy features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-out. Onsite parking is available (surcharge).
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 3.87 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.87 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 01 to September 04
Pool access available from 8 AM to 10 PM
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Troy
Hampton Inn Troy
Hampton By Hilton Troy Troy
Hampton Inn Hilton Troy Hotel
Hampton Inn Hilton Troy
Hampton Inn Troy Hotel Troy
Hampton Inn by Hilton Troy Troy
Hampton Inn by Hilton Troy Hotel
Hampton Inn by Hilton Troy Hotel Troy

Hampton Inn by Hilton Troy Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 304 out of 630 reviews
Rating 8 - Good. 177 out of 630 reviews
Rating 6 - Okay. 74 out of 630 reviews
Rating 4 - Poor. 47 out of 630 reviews
Rating 2 - Terrible. 28 out of 630 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower busted and unusable
Woke up, ready for shower but it was busted, spraying water everywhere except the tub/shower. Had to go to another room after going back to reception for key. It just sucked, and nothing was offered in return for my inconvenience. I paid $177 and had to go to another room in the morning, does not seem fair
Stayed 1 night in Nov 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Poor outside lighting and confusing entrance due to construction on premises.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Little pricy for me.
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and bad
Comfy beds Great coffee Wet carpet/musty smell Terrible breakfast
Stayed 2 nights in Nov 2024

6/10 Okay

William

Traveled with family
Kinda dirty,
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not a bad place to atay for a night
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Carolyn

Stayed 1 night in Jul 2024

2/10 Terrible

Christopher

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I recently stayed at the Hampton Inn in Troy, AL. Our stay was from Thursday, July 18-Sunday, July 21. Our confirmation was for a suite room. We checked in Thursday the 18th for our suite in room 102. After unpacking in our room to get settled for the evening, we noticed the floor was flooded in the doorway to the bedroom and upon opening the closet it was puddled. The front desk claimed it was from cleaning the carpet. The front desk quickly apologized and moved us to another room in 105. This room was a downgrade as they didn’t have any other suites available. We noticed in the middle of the night that the toilet would not flush. The next morning, we were placed in our third room, 107, for this trip. This is not easy being moved so many times due to my wife being in her third trimester pregnant and traveling with a toddler. We have tried multiple times to get answers from multiple employees at Hilton about points compensation and zero progress has been made. This is the worst hotel experience our family has had. Hilton has become our number one choice for hotel stays, but the way this trip has gone has been terrible.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Just seemed run down and dingy dirty. Needs some updating.
Stayed 1 night in Jul 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dianne, Tuscaloosa

Liked: Cleanliness, staff & service, property conditions & facilities
Rodney, at the check-in desk, was especially helpful!
Stayed 1 night in Jul 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

LaKendra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the property is dated. The AC unit was noisy. There was no way to fully close the curtains to block the sun from blaring your eyes, while trying to sleep in. The light fixtures were rusted in the rooms. There were people constantly hanging/sitting around the front of the property.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Terra

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff at front desk was on his personal phone the entire time we were trying to check in. He gave us no information about breakfast - time or where it’s served. Didn’t even tell me what our room number was. Had to look at key holder to figure that out. Then we proceed to elevators to find note posted that elevator was out of service. We were on the 3rd floor!!!! Front desk made NO mention of any of this. Room appears clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was updated and clean.
Stayed 1 night in Jun 2024

8/10 Good

Rose, louisville

Stayed 1 night in Jun 2024

6/10 Okay

Ashley

Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Room was clean and comfortable. Breakfast was the best I’ve had at a Hampton inn.
Stayed 1 night in May 2024