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Smarthotel Tromso

3.0 star property

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Photo gallery for Smarthotel Tromso

Superior Room | Desk, blackout drapes, free WiFi, bed sheets
Point of interest
Point of interest
Property amenity
Buffet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi
$72
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Vestregata 6, Tromsø, 9008
  • Tromso Cathedral
    ‪3 min walk‬
  • Polaria
    ‪8 min walk‬
  • Polar Museum
    ‪8 min walk‬
  • Tromsø (TOS-Langnes)
    ‪7 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, blackout drapes, free WiFi, bed sheets

Double Room

7.6 out of 10
Good
(45 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room

8.4 out of 10
Very good
(28 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Smarthotel Tromso

3-star Tromsø hotel walkable to Tromso Cathedral
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and free use of bicycles. Housekeeping is available once per stay.
Smarthotel Tromso offers 160 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include showers. This Tromsø hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Tromsø hotel also offers ski storage, tour/ticket assistance, and coffee/tea in a common area.

Smarthotel Tromso is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Smarthotel Tromso has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NOK 195 for adults and NOK 89 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Ski storage
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NOK 195 for adults and NOK 89 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Smarthotel Tromso Hotel
Smarthotel Hotel Tromso
Smarthotel Tromso
Tromso Smarthotel
Smarthotel Tromso Hotel
Smarthotel Tromso Tromsø
Smarthotel Tromso Hotel Tromsø

Smarthotel Tromso Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 375 out of 1008 reviews
Rating 8 - Good. 409 out of 1008 reviews
Rating 6 - Okay. 142 out of 1008 reviews
Rating 4 - Poor. 54 out of 1008 reviews
Rating 2 - Terrible. 28 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nungruthai

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Neha Nidhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and good hotel
Stayed 2 nights in Mar 2025

6/10 Okay

Valerie

Traveled with group
Liked: Staff & service
The hotel staff were very friendly and helpful. The buffet breakfast was excellent with a great range of choices of breakfast food. The freely available water, tea and coffee was great. Unfortunately, myself and several of my travelling companions experience problems with plug sockets that did not work and sometimes no WiFi was available.
Stayed 4 nights in Mar 2025

6/10 Okay

Nicola

Liked: Staff & service
Disliked: Cleanliness, room comfort

Expensive

Expensive for what it was. Would be OK if the priced matched the room but it didn't, was expensive for what it was. No remote for TV, got remote but tv still didn't work. Bedside light didn't work and cleanliness issues. Room smaller than a standard uk prisoner cell. Can't begin to describe how small. Again if priced matched that would be OK but it didn't l luckily I was only on a short layover.
Stayed 1 night in Mar 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful. Breakfast had great options. All areas very very clean. Location was convenient, walkable to everywhere, ans safe.
Stayed 5 nights in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a great hotel.

This hotel is great for a cheaper hotel option. Rooms are on the smaller side but the room was clean and the bathroom modern and tidy. Great location. Close to all the tour pick up/drop off locations. Overall a great stay for the price.
Stayed 3 nights in Mar 2025

2/10 Terrible

Scott

Stayed 1 night in Mar 2025

8/10 Good

Margarita

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Excellent location, comfortable room and bathroom, delicious breakfast, very friendly breakfast staff. But the reception staff was very bad. Not at all friendly or helpful, they seem tired and without any interest in their work. A shame, because it is a very good hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yin May

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Location was 1 street behind main shopping street and around 5mins walk to nearest bus stops. Room was clean with heating, although windows allowed cold air to pass through. My friend found it cold but I thought it was ok under the duvet. Basic amenities included (towels, hair dryer, shampoo body wash). Staff was friendly and accommodating (we had to ask for new hair dryer and top-up of shampoo). Cons: room would be small for extended stay, but was ok for 3 days. If you visit in winter, please get shoes with ice grip! Many people were slipping everywhere. I had to take long detours just to avoid icy sidewalks.
Stayed 2 nights in Feb 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
First of all the hotel staff location etc are absolutely fine however you can’t get over the elephant in the room or more to the point the size of the rooms. The phrase you couldn’t swing a cat in here was made for this hotel the rooms are tiny. There’s no where to put your clothes to we ended up living out of the suitcase and using a floordrobe. You have climb over your partner to get out of bed and there are literally no facilities in the room at all. As I said the hotels fine but be prepared to spend your trip in what seems like a prison cell.
Stayed 3 nights in Feb 2025

4/10 Poor

DANIEL

Traveled with partner
Liked: Staff & service
Very small room.
Stayed 3 nights in Feb 2025

4/10 Poor

DANIEL

Traveled with partner
Liked: Staff & service
"Double-Room" was extremely small. Even for just 2 people.
Stayed 1 night in Feb 2025

4/10 Poor

DANIEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Travelocity photos do not adequately demonstrate what a terribly small room the "double room" actually is. It was VERY small and tight. Access to the bed from one side. Very hard to get in and out of the bed on the inside spot.

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was good but no laundry

Stay was fine, but note there is no laundry facilities despite being listed as an amenity on hotels.com
Stayed 2 nights in Feb 2025

4/10 Poor

Vibhati

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but very small, uncomfortable and basic facilities. The whole hotel could do with an upgrade. Multiple issues in the bathroom and general ventilation too.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Basic but central, i had a single room and it was a little soul detroying but did what was needed!
Stayed 2 nights in Jan 2025

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it’s been a pleasant experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but budget sized rooms.

This was a one night stay until our other hotel, on the docks, was available the next day. It's a great little hotel for all the basics - the beds were comfortable, breakfast was good, water was hot and everything was clean. The location is really good and just a few minutes walk to the docks (but not the water and mountain view I was looking for). The room is small and for a couple you wouldn't really spend time in it rather than sleeping, because of its size, but there is a communal room downstairs with large TV and tea/coffee is always available there as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a good location, very near to relevant places if you're going as tourist. The bed is quite small for two people but it's good enough to spend couple of nights there
Stayed 2 nights in Jan 2025

6/10 Okay

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Eiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Sreya

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 7 nights in Dec 2024

4/10 Poor

Nathan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room is tiny, not suitable for anything other than a short stay and also has no amenities (kettle etc). Staff are generally unfriendly. Room and hotel was clean
Stayed 7 nights in Dec 2024