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Best Western Plus Hotel Schwarzwald Residenz

3.0 star property

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Photo gallery for Best Western Plus Hotel Schwarzwald Residenz

Hiking
Exterior
Food and drink
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
Bgm. De-Pellegrini-Strasse 20, Triberg im Schwarzwald, BW, 78098
  • World's Largest Cuckoo Clock
    ‪6 min walk‬
  • House of 1000 Clocks
    ‪8 min walk‬
  • Triberg Waterfall
    ‪14 min walk‬

Room options

View all photos for Standard Apartment, Multiple Beds (with Sofabed)

Standard Apartment, Multiple Beds (with Sofabed) | 10 bedrooms, premium bedding, down comforters, pillowtop beds

Standard Apartment, Multiple Beds (with Sofabed)

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Double Bed (Quiet Location)

Comfort Room, 1 Double Bed (Quiet Location) | 10 bedrooms, premium bedding, down comforters, pillowtop beds

Comfort Room, 1 Double Bed (Quiet Location)

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (with Sofabed)

Family Room, 1 Double Bed with Sofa bed (with Sofabed) | 10 bedrooms, premium bedding, down comforters, pillowtop beds

Family Room, 1 Double Bed with Sofa bed (with Sofabed)

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Best Western Plus Hotel Schwarzwald Residenz

3-star Triberg im Schwarzwald hotel close to Triberg Waterfall
3 restaurants, a bar/lounge, and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, self parking, and a computer station.
Best Western Plus Hotel Schwarzwald Residenz offers 41 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This family-friendly hotel also offers a sauna, a library, and a terrace. Parking is available onsite for a surcharge.

Best Western Plus Hotel Schwarzwald Residenz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Best Western Plus Hotel Schwarzwald Residenz has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 6 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Hiking/biking trails
  • Library
  • Playground
  • Sauna
  • Ski passes
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 4 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Full-service spa
  • Sauna
The following facilities are closed on Saturday:
  • Full-service spa
  • Sauna

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 6.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 2.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Self parking fee: EUR 6.00 per night
  • Pet fee: EUR 6.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Plus Schwarzwald
Best Western Plus Schwarzwald Residenz Triberg im Schwarzwald
Best Western Schwarzwald
Best Western Schwarzwald Residenz
Schwarzwald Plus
Schwarzwald Residenz
Best Western Plus Hotel Schwarzwald Residenz
Best Western Plus Schwarzwald Residenz
Best Plus Schwarzwald Residenz
Best Western Plus Hotel Schwarzwald Residenz Hotel

Best Western Plus Hotel Schwarzwald Residenz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 190 out of 335 reviews
Rating 8 - Good. 115 out of 335 reviews
Rating 6 - Okay. 24 out of 335 reviews
Rating 4 - Poor. 4 out of 335 reviews
Rating 2 - Terrible. 2 out of 335 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Location is not great. Clean. Nice bathroom. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra mile
Staff went the extra mile and very helpful. Lovely room with a beautiful view. The restaurant was pleasant with nice food.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Stayed 1 night in Nov 2024

8/10 Good

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly place, great rooms.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The curtains didn't meet in the middle. Wasn't offered garage parking
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
The staff and hotel were absolutely wonderful! I cannot say enough wonderful things about the gentleman that went above and beyond for us! We had booked the hotel last minute and he was so accommodating from the very beginning!! His kindness will never be forgotten. The rooms were beautiful and clean and so spacious! We would stay there again in a heartbeat.
Stayed 1 night in Oct 2024

10/10 Excellent

kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet place, clean, sauna , great view, friendly staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cute and very specious
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Black Forest base
Really good base for Triberg and trip on the Black Forest Railway. Glad we stayed two nights and not just one as hotel and staff great. Parking in garage. Good if basic food in restaurant saved the steep walk back into town. Lots of guests in hotel in evening. Indoor pool looked good.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George helped us with check-in quickly and gave us the tips how to get around better.
Stayed 1 night in Sep 2024

10/10 Excellent

Vishal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest card was really helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
While the property is a bit dated, it is located about a 10 min. walk from the heart of the town with all the shopping, museums, food and hiking. The room came with a nice large patio overlooking the town. The hotel lacks air condition, but we did obtain a fan from the hotel staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Molly, APO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western Plus Hotel Schwarzwald Residenz is a lovely hotel. It has a beautiful view of the Schwarzwald/Black Forest. The hotel staff were friendly, helpful and accommodating. The hotel has onsite parking for a small fee of €6 a day or street parking is an option space available for free. The breakfast the hotel provided was exceptional with many different options from bacon & eggs to typical European breakfast items of meats, cheeses, Brötchen etc. There is no air conditioning, which was the only downside, but we were able to acquire a fan from the hotel. Would definitely recommend this hotel and would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Kee G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ankit

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Ankit

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Nagendra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Joselin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Forrest is beautiful
Loved the scenery and hike to Triberg Waterfall. Loved the drive trough the black forrest
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
The location was good and rooms were clean. However we were very disappointed by the unfriendly behaviour. The hotel staffs didn't show any kind of pleasant-ness. Breakfast timing given was 7:30am to 10:00am, but by 9:00am eggs and sausages were finished and couldn’t be refilled. When I mentioned this to the receptionist she was in disbelief as if we were lying. On a hot day they were not even kind enough to let us a take the water bottle which was given to us in the room. Surely the bottle of water was included in the hefty room price. Overall this behaviour left a bitter taste in Black Forest.
Stayed 4 nights in Jul 2024

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Noor

Traveled with family
Liked: Cleanliness, staff & service
Lovely hotel run by a family. We booked the large family room. The water pressure in the shower is excellent. There is no air conditioning so the hotel provided us a fan and it was fine. There is no mini fridge and it is year 2024...so the hotel should update those amenities. It would have been very convenient if there was a fridge to store our food we buy from the town. The hotel is near Triberg waterfalls and the bird park and it is walkable distance. Bring good walking shoes and exercise clothes because you will walk a lot in Triberg. It was really beautiful and fun. Only negative thing about the hotel in my opinion is the breakfast and restaurant. The breakfast is from 6:45am to 10:00. We went for breakfast at 9:00 and they don't replenish the fruit. So at 9:00 when we go for breakfast there were only 2 apples left for fruit. The next day only 2 nectarines left for fruit. They should replenish fruit for all guests: not only the guests who come downstairs to eat early breakfast. Besides the fruit situation, there is enough bread rolls, cereal, yogurt, eggs and meat for everybody. The hotel restaurant food is shockingly bad. Our first night we ordered the chicken breast dish. It was amateurish. There was very little flavour...it was covered in cheese and some tomatoes. I am not expecting fine dining but I expect a bit more sophistication from the Best Western brand. The chicken was not cooked fresh. It tasted old. Not worth the €22. But overall the hotel is positive.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gary, Delafield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the rooms. Friendly staff and note that some rooms require use of stairs to access (for those of us with large suitcases). Rooms are very modern, clean and our family room was quite spacious. Pool and sauna were very nice. Only 15 min walk to any site. Restaurant on site for convenience. Great choice for stay in the area.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Triberg Success
It was a beautiful city, great room, wonderful restaurant. Most importantly the staff were amazing and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property. Located high up on the side of a hill with an incredible overview of the town below. Our room had a balcony, and the hotel also had a lovely balcony overlooking the town where one could have drinks. A very nice breakfast buffet is included, and they also served dinner from a menu which is extra. The exterior and the lobby are decorated with folk elements from the area. The staff is cordial and helpful. We did have parking directly in front of the hotel. We really couldn’t have asked for a nicer stay.
Stayed 1 night in Jun 2024