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Holiday Inn Express & Suites Richland by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Richland by IHG

Exterior
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe
Exterior
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Housekeeping

Explore the area

Map
1970 Center Pkwy, Richland, WA, 99352
  • Columbia Center Mall
    ‪7 min walk‬
  • Three Rivers Convention Center
    ‪3 min drive‬
  • Toyota Center
    ‪3 min drive‬
  • Pasco, WA (PSC-Tri-Cities)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 532 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Jetted Tub

  • 630 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony

  • 532 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (2 Queen)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, River View (2 Queen)

  • 532 sq ft
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony, River View

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Balcony, River View

  • 532 sq ft
  • River view
  • Sleeps 6
  • 2 Queen Beds

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$237 total
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About this property

Holiday Inn Express & Suites Richland by IHG

Hotel in South Richland
This smoke-free hotel features an indoor pool, an outdoor pool, and a 24-hour health club. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Express & Suites Richland by IHG offers 82 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets and down comforters. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Holiday Inn Express & Suites Richland by IHG provides a 24-hour health club and a hot tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 780 square feet (72 square meters) include a conference center. This Tuscan-style hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

Holiday Inn Express & Suites Richland by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 5:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (780 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 472 out of 745 reviews
Rating 8 - Good. 186 out of 745 reviews
Rating 6 - Okay. 46 out of 745 reviews
Rating 4 - Poor. 20 out of 745 reviews
Rating 2 - Terrible. 21 out of 745 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Isabel

Liked: Cleanliness, staff & service
I like that they have a 24 hr hot tub and pool however there was no towels to dry with
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer, San Diego

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, perfect spot for a family and access to the pool 24/7!
Stayed 1 night in Dec 2024

10/10 Excellent

Dezzi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with family
Awesome, clean and wonderful breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Never seen such a clean room bed and sheets bathroom and linens
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Always a solid pick
Stayed 1 night in Dec 2024

10/10 Excellent

Mellanie

Traveled with family
Liked: Amenities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristin Lee

Stayed 1 night in Nov 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took 2 days to correct our heater situation. Fan would blow hot air to the temp set. Then it would blow cooler air until it kicked back to hot air. Fan never stopped blowing
Stayed 5 nights in Dec 2024

10/10 Excellent

Yarely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Oct 2024

10/10 Excellent

DawnRene'

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to Toyota Center.
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, room comfort
Comfortable and Quiet
The beds were comfortable. The hotel was quiet inside and outside! We never did get any cookies, they were always gone before we got any. The pool was warm and open 24 hours! My complaint was the scent they put on the carpet gave me a headache and burned my eyes. We opened the sliding door to outside and kept it open all night to air it out. The toilet paper was super thin too. Otherwise this hotel was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Oct 2024

10/10 Excellent

Tiffanee

Traveled with family and small children
Liked: Amenities
Best hotel ever stayed at
Stayed 1 night in Nov 2024

10/10 Excellent

Paulette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, quality customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

keith

Business traveler
Arrived late but check in went smooth and room was comfortable and clean.
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Traveled with family
Liked: Amenities
Nice Hotel. A bit dated and could use some maintenance. No exhaust fan in the bathroom which is causing the wall paper to peel.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryce

Stayed 1 night in Oct 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yarely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024