Holiday Inn Express & Suites Richland, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Richland, an IHG Hotel

Exterior
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Housekeeping
  • Pet friendly

Explore the area

Map
1970 Center Pkwy, Richland, WA, 99352
  • Columbia Center Mall
    18 min walk
  • Shiki Sushi & Grill
    7 min walk
  • Pasco Station
    12 min drive
  • Richland, WA (RLD)
    11 min drive

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 532 sq ft
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 408 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

  • 630 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • 532 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Balcony, River View (2 Queen)

  • 532 sq ft
  • River view
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Balcony, River View

  • 532 sq ft
  • River view
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Richland, an IHG Hotel

Hotel in South Richland
This smoke-free hotel features an indoor pool, an outdoor pool, and a 24-hour health club. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Express & Suites Richland, an IHG Hotel offers 82 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets and down comforters. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Holiday Inn Express & Suites Richland, an IHG Hotel provides a 24-hour health club and a spa tub. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 780 square feet (72 square meters) include a conference center. This Tuscan-style hotel also offers a terrace, a vending machine, and multilingual staff. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

Holiday Inn Express & Suites Richland, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 5:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas
  • Water sports equipment

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (780 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express & Suites Richland, an IHG Hotel Hotel
Holiday Inn Express & Suites Richland, an IHG Hotel Richland

Holiday Inn Express & Suites Richland, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 705 reviews" "
Rating 8 - Good. 181 out of 705 reviews" "
Rating 6 - Okay. 42 out of 705 reviews" "
Rating 4 - Poor. 19 out of 705 reviews" "
Rating 2 - Terrible. 21 out of 705 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful - I misplaced my phone and a staff member came up and helped me find it. Breakfast was very good - really above and beyond what you usually see. Convenient to freeway and shopping.
Stayed 4 nights in Sep 2024

8/10 Good

Tyler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was nice, beds were comfortable, but the refrigerator was obnoxious, it made non-stop clicking sounds making it difficult for everyone in my family to sleep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Was very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Felix

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness Friendly, helpful, polite staff
Stayed 2 nights in Sep 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and efficient. Rooms were clean.
Stayed 1 night in Sep 2024

8/10 Good

Denice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked the Hotel,it said balcony with a river view (it was way in the distance) we overlooked an empty parking lot. It was a nice Hotel, we would book again if we were to visit the area.
Stayed 1 night in Sep 2024

4/10 Poor

Jill, Louisburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Jacob was great. We had to change rooms, TV didn't work. One washer/dryer in the middle of the hallway, needs updating carpet old. Room was clean but dated. Toilet seat loose in first room. Elevator slow.
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Noel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This has become our go-to place to stay in the Tri-Cities
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has become one of our favorite places to stay. Beds are wonderful and we enjoy the exercise room as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was clean, breakfast was amazing ..Will be returning when I come to this area
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice to be near shopping. The room was pretty good. The overall condition of the property was a little run down. The hot tub had so much chemicals that my son began violently coughing. Definitely something wrong. I hope that your staff look into the over use of chemicals. Anyone who went into the hot tub quickly got out.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jaquelina

Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Very nice staff. Clean hotel and rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Stayed 1 night in Aug 2024

10/10 Excellent

Tara, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were treated with excellent service from check in during our stay till checking out
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheryl

Stayed 1 night in May 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Comfortable bed. Super clean room. Nice view
Stayed 1 night in Jul 2024