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DoubleTree by Hilton Hotel Johnson City

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Indoor pool, outdoor pool, sun loungers
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby sitting area
Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    ‪6 min walk‬
  • Freedom Hall Civic Center
    ‪3 min drive‬
  • East Tennessee State University
    ‪5 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Johnson City

4-star Johnson City hotel walkable to Johnson City Mall
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Johnson City provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4704 square feet (437 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and dry cleaning/laundry services. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Johnson City is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Burger Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults, and USD 5.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 892 reviews
Rating 8 - Good. 275 out of 892 reviews
Rating 6 - Okay. 117 out of 892 reviews
Rating 4 - Poor. 48 out of 892 reviews
Rating 2 - Terrible. 38 out of 892 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Needs updating
Stayed 1 night in Feb 2025

2/10 Terrible

Maha

Stayed 2 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. Everything you want in your hotel stay.
Stayed 1 night in Feb 2025

6/10 Okay

Lukas

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property could use some major updates, I felt like it was 2003. The wallpaper is peeling in the hallways, the furniture in the rooms is very dated, the shower head was gross and built up with grime, the TV was from 2010, and the AC unit was very loud. But, it was very clean, the staff was very friendly, and I was comfortable!
Stayed 2 nights in Feb 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe as I was traveling alone. It's very close to everything in Johnson City.
Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful!
Stayed 1 night in Jan 2025

10/10 Excellent

Ida

Stayed 1 night in Jan 2025

10/10 Excellent

Dominic

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Josh

Liked: Amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025

4/10 Poor

Wadie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Nice but going downhill

Great staff doing their best with what they have. Three night stay. No room service. No trash pick up even when we specifically requested.
Stayed 3 nights in Dec 2024

10/10 Excellent

Julie, haughton

Stayed 1 night in Sep 2024

6/10 Okay

Tia

Liked: Staff & service
Overall not a bad stay- rooms were not as nice as they show online. Cleanliness was not the best in the rooms and appearance of furniture. However the staff were exceptional and had a good experience overall.
Stayed 2 nights in Dec 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the establishment was clean. The hotel is being renovated. The hall ways and carpet make it look less modern and will benefit from the remodel. Overall, great experience with breakfast included.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Stayed 1 night in Dec 2024

8/10 Good

William

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was small, no facial tissues(empty box), ac/heating unit noisy and malfunctioning, feather sticking out of pillow that jabbed my partner’s face, light coming through window that shades did not fully cover, overall stay was terrible especially for the cost! AWFUL!!!stayHproperty
Stayed 1 night in Dec 2024

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Keysha

Liked: Cleanliness, amenities, property conditions & facilities
It was great!! Staff was so kind
Stayed 1 night in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
A little far away from the downtown area
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel. Has a restaurant and bar on site
Stayed 1 night in Nov 2024

4/10 Poor

Brian

Stayed 2 nights in Nov 2024

6/10 Okay

April

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I enjoyed the layout of the rooms, however the rooms needed work and I understand they are in the middle of renovations, but specifically in our room the shower door would not slide, it was broken and the toilet ran every 10 minuses. Again while I can understand renovations are being completed at the property, I don’t understand renting a room that’s in need of work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ebonique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, nicer hotel for the area
Stayed 2 nights in Nov 2024

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff and clean facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Stayed 1 night in Nov 2024