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DoubleTree by Hilton Hotel Johnson City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Indoor pool, outdoor pool, sun loungers
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Air conditioning
  • Housekeeping
  • Gym

Explore the area

Map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    5 min walk
  • Freedom Hall Civic Center
    4 min drive
  • Franklin Woods Community Hospital
    6 min drive
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    20 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Johnson City

4-star Johnson City hotel walkable to Johnson City Mall
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Johnson City provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4704 square feet (437 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and dry cleaning/laundry services. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Johnson City is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Burger Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 4,704 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults, and USD 5.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 399 out of 857 reviews" "
Rating 8 - Good. 268 out of 857 reviews" "
Rating 6 - Okay. 110 out of 857 reviews" "
Rating 4 - Poor. 45 out of 857 reviews" "
Rating 2 - Terrible. 35 out of 857 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jecennia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything & enjoying the sun next to pool !
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Viola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great staff and wonderful place to stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Hotel being renovated but was very clean. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and the staff are nice.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room My only quibble is the WiFi didn’t work on my iPad. When I tried to go to any site, I received a message that the site was likely to steal my data. My iPad gets WiFi fine everywhere else
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clifton

Liked: Property conditions & facilities
Building seems a little older but still clean. Room was excellent. Very comfortable bed. Front desk check in was very friendly. Located near plenty of dining options. The River Tri-Cities church is amazing and just down the road.
Stayed 1 night in Aug 2024

10/10 Excellent

James Paul Oakry

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that there’s no laundry facility on the premises.
Stayed 3 nights in Jul 2024

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (from the front desk, to the restaurant on site, to housekeeping) was amazing and very helpful! The room was fabulous! Will be my go to hotel when I am in Johnson City!
Stayed 3 nights in Jul 2024

10/10 Excellent

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, the staff was lovely and so polite
Stayed 2 nights in Jul 2024

6/10 Okay

Keith

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room and hotel are fine. Location works well, room is clean and comfortable and the staff are friendly. Biggest issue is the bathroom had a different 3 inch cockroach for 3 straight days. I am not looking to shower with a bug.
Stayed 4 nights in Jul 2024

10/10 Excellent

Milo

Stayed 1 night in Jul 2024

8/10 Good

Kimberlie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff were fantastic
Mostly clean and very worn. It wasn’t pretty and pristine… but the pillows were soft and comfy and there weren’t any bugs.
Stayed 2 nights in Jul 2024

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Not truly very good
I was apprehensive of the hotel based on recent reviews. Room was clean, smelled great! A/C was not cold, it was 99 degrees and the lowest it would go was 66. I woke up in the middle of the night sweating. I asked if it could be looked at and they sent maintenance to my room the day I checked out. Shower water was hot day 1 and not on day 2. Outdoor pool is small looks nothing like the pictures. It was also filthy, both days I went down. It clearly hasn’t been cleaned. I love having the shampoo/conditioner in the shower, however this is the 2nd Hilton in the past 2 months where the conditioner was empty. That should be checked when the room is cleaned. Restaurant on site was good! If I came back to the area, I’d probably look for another place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Jason

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
What exlecting alot better looking hotel for it being a hilton. The hotel was really outdated for a hilton. It kinda reminded me of more like a days inn or comfort inn not a hilton.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible maintence
The room had ancient dirty carpet. Paint was peeling from the ceiling. There was no hot water. When I called the desk, there was no answer. I walked down to explain the issue. The staff told me I had to run the sink and shower at the same time. It took over 15 minutes to get Luke-warm water. The staff didn’t offer a new room. For this to be a Hilton property is a joke.
Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a 'yes' from me.
This is a long time favorite location and always a treat to stay here. Love the room layout, the window angles, the contemporary feel of the rooms (still true after 30+ years, back before it was Double Tree). Some areas do need repairt and update - elevator floors, some hallway carpet. The pool is special and well kept even after all the years - just get the bugs out please! Maintainence during summer requires more attention. Staff is attentive and responds quickly. Good food, too
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Little outdated
Checked in went to the pool, no pool towels in the holder. The hotel seems to be a little older and outdated. The outside is a site for sore eyes as far as molded furniture under a canopy just to the right of the front door. When checking out at 9:30 am, the coffee pot was empty in the lobby. Spoke with the front desk and she said ok, 30 minutes later still no coffee.
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down, feels dirty. Smelly rooms.
Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good
I’m from out of town and my mother was in the hospital in the ICU. I stayed here the previous weekend and everyone was so nice. This time was a bit different. The girl at the front desk was polite enough, but not very welcoming. I think she was upset she was going to miss the fireworks. Our room was clean, but smelled a little musty. The next morning we accidentally missed breakfast. I’m assuming the manager was walking out as we had tried to walk in the breakfast area. As I was explaining to my daughter that I messed up. The reason we missed breakfast was that I and her dad were there on a weekend and it stayed open later. The manager must of only heard part of the conversation and thought I was complaining. He proceeded to mansplain it to us across the lobby and kept on talking over me even after I explained that I already knew and was just telling that to my daughter. From both stays here are Pros and Cons. PRO- 1) Nice, clean small hotel. 2) Mostly friendly staff. 3) Good location with restaurants nearby. Cons- 1) Room has musty water smell. 2) My duvet didn’t have a cover on it. Unless they replace the duvet every checkout, it doesn’t seem very hygienic. 3) The cost vs. accommodation seems a little high. 4) Housekeeping starts knocking on the door two hours before checkout. You better answer quickly or they’re coming in.
Stayed 1 night in Jun 2024