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DoubleTree by Hilton Hotel Johnson City

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Premium bedding, desk, blackout drapes, iron/ironing board
Indoor pool, outdoor pool, sun loungers
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    ‪5 min walk‬
  • Freedom Hall Civic Center
    ‪4 min drive‬
  • Franklin Woods Community Hospital
    ‪6 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(30 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Johnson City

4-star Johnson City hotel walkable to Johnson City Mall
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Johnson City provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4704 square feet (437 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and dry cleaning/laundry services. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Johnson City is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Burger Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 4,704 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults, and USD 5.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 407 out of 871 reviews
Rating 8 - Good. 271 out of 871 reviews
Rating 6 - Okay. 111 out of 871 reviews
Rating 4 - Poor. 46 out of 871 reviews
Rating 2 - Terrible. 36 out of 871 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Stayed 1 night in Nov 2024

6/10 Okay

Israel

Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food in restaurant was very good. Staff is friendly. The lobby was beautiful but the rooms could use a little updating
Stayed 1 night in Oct 2024

8/10 Good

visa

Stayed 3 nights in Sep 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Cookies were great. Small problem with hot water but staff resolved it right away. Thanks everyone.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Jul 2024

6/10 Okay

Chandra

Traveled with family
Liked: Staff & service
Air co during g was leaking and the floor was wet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 5 nights in Sep 2024

4/10 Poor

Kenneth

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price of a nights lodging, we expected more. We had stayed here before and it was not run down. Who wants to use community shower items or a bottle of lotion? Very poor taste. Doors were all marred and scratched. Not welcoming sight. Rugs were worn.None of the front desk personnel were hospitable. No one ever greeted us in any way. No way we will ever stay here again!
Stayed 1 night in Sep 2024

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Could use some updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Priscilla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located. I was traveling for work so I didn’t do any shopping but there is a mall next door and quite a few dining options very near, including a restaurant inside the hotel. The rooms were clean and modern. The two staff members I interacted with were friendly and helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

eric

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Under renovation
Hotel was under renovation, most amenities were closed, romms were still full price
Stayed 2 nights in Sep 2024

10/10 Excellent

Jecennia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything & enjoying the sun next to pool !
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Viola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great staff and wonderful place to stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Hotel being renovated but was very clean. Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and the staff are nice.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room My only quibble is the WiFi didn’t work on my iPad. When I tried to go to any site, I received a message that the site was likely to steal my data. My iPad gets WiFi fine everywhere else
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clifton

Liked: Property conditions & facilities
Building seems a little older but still clean. Room was excellent. Very comfortable bed. Front desk check in was very friendly. Located near plenty of dining options. The River Tri-Cities church is amazing and just down the road.
Stayed 1 night in Aug 2024

10/10 Excellent

James Paul Oakry

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that there’s no laundry facility on the premises.
Stayed 3 nights in Jul 2024

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (from the front desk, to the restaurant on site, to housekeeping) was amazing and very helpful! The room was fabulous! Will be my go to hotel when I am in Johnson City!
Stayed 3 nights in Jul 2024