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Comfort Suites Johnson City near University

2.5 star property

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Photo gallery for Comfort Suites Johnson City near University

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated
Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated
Seasonal outdoor pool
Front of property
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Johnson City Mall
    ‪4 min drive‬
  • Freedom Hall Civic Center
    ‪6 min drive‬
  • East Tennessee State University
    ‪8 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Johnson City near University

Johnson City hotel with free breakfast
This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites Johnson City near University features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Onsite self parking is complimentary.

Comfort Suites Johnson City near University is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Comfort Suites Johnson City near University Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 489 out of 1119 reviews
Rating 8 - Good. 341 out of 1119 reviews
Rating 6 - Okay. 153 out of 1119 reviews
Rating 4 - Poor. 75 out of 1119 reviews
Rating 2 - Terrible. 61 out of 1119 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Stayed 1 night in Nov 2024

8/10 Good

LaFondra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Several restaurants near hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

William G

Liked: Cleanliness, staff & service, property conditions & facilities
Mgr on duty very helpful
Stayed 1 night in Dec 2024

2/10 Terrible

Scotty

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was disgusting. The first room we got, the sheets had not been changed and were stained with food crumbs on them. The second room she put us in had blood and urine stains on the quilts and the couch had a a tear in it. We then decided to check out, but the front desk lady insisted we try one more room. At first glance this room was much better. However, when we pulled all the bedding off, we found more blood stains on the quilt. We ended up stripping the beds to the sheets that appeared clean with no stains, sprayed them with disinfectant and we slept with the throws and travel pillows that were in our car. The carpet was also very nasty with stains and felt very dirty. The bathtub also had stains and looked very dirty. The lady at the front desk was not welcoming or friendly. She did apologize for the condition of their rooms, but she was nonchalant and unfriendly. We would never stay here again. This was a one night stay for us as we were passing through thank goodness. I would rather sleep in my car!
Stayed 1 night in Dec 2024

10/10 Excellent

Sangela

Stayed 1 night in Dec 2024

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry nice clean and safe
Stayed 1 night in Dec 2024

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Stayed 1 night in Dec 2024

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked location, very close to where we needed
Stayed 2 nights in Dec 2024

10/10 Excellent

Penelope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and room was very large. Beds were comfortable but you do get some road noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Sky

Stayed 1 night in Nov 2024

6/10 Okay

Charles

Traveled with family
Disliked: Staff & service, property conditions & facilities
Check-In was less than convenient. Breakfast was less than expected. Uncooked food and limited options.
Stayed 1 night in Dec 2024

2/10 Terrible

Luakia

Traveled with family and small children
The room was not clean. All the bed sheets and blankets were not clean the staff did give me clean ones when I asked
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It is a decent hotel we have stayed here a few times
Stayed 1 night in Dec 2024

4/10 Poor

Arthur

Disliked: Staff & service, property conditions & facilities
My stay at the Comfort Inn Suites
Terrible customer service at the desk. Unfriendly clerk!
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and excellent rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle, Jacksonville

Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Stayed 1 night in Dec 2024

8/10 Good

Brad

Stayed 1 night in Nov 2024

4/10 Poor

Brandon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty and had not been cleaned has someone elses old soap left in the tub. Shower curtain was torn as well as the bedding.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Plug-ins were damaged and was hard to power devices. Bathroom needs attention. Loose caulking all over bathroom. Parking was very difficult due to all the construction trucks.
Stayed 1 night in Dec 2024

10/10 Excellent

Brookelyn

Stayed 5 nights in Nov 2024