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Kawaguchiya Kinosaki Riverside Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kawaguchiya Kinosaki Riverside Hotel

Massages
Exterior
Public bath
Massages
Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking | View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Free WiFi
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
880-1 Yushima, Kinosaki-cho, Toyooka, Hyogo, 669-6101
  • Satono-yu Onsen
    5 min walk
  • Kinosaki Mugiwarazaikudenshokan
    8 min walk
  • Kinosaki Onsen Ropeway
    15 min walk
  • Toyooka (TJH-Kounotori - Tajima)
    27 min drive

Room options

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included) | In-room safe, iron/ironing board, free WiFi, bed sheets

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

Free toiletries, slippers, bidet, towels

Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

  • Sleeps 2
  • 2 Twin Futons

View all photos for Washitsu10 (Room Only, Onsen Pass Included)

In-room safe, iron/ironing board, free WiFi, bed sheets

Washitsu10 (Room Only, Onsen Pass Included)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Sofa Beds

View all photos for Twin Room (Half Board, Onsen Pass Included) Non Smoking

Twin Room (Half Board, Onsen Pass Included) Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Fairfield By Marriott Hyogo Kannabe Highland

Parking included
Free WiFi
Air conditioning
Housekeeping
4.8 out of 5, Exceptional, (41)
The price is $135
per night
$163 total
includes taxes & fees
Jan 1 - Jan 2
Fairfield By Marriott Hyogo Kannabe Highland

About this property

Kawaguchiya Kinosaki Riverside Hotel

3.5-star ryokan in Kinosaki Onsen
Along with a full-service spa, this ryokan has a coffee shop/cafe and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Kawaguchiya Kinosaki Riverside Hotel offers 33 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are hot springs on site.

The ryokan offers a coffee shop/cafe. Wireless Internet access is complimentary. Kawaguchiya Kinosaki Riverside Hotel features a full-service spa and hot springs. This hot springs ryokan also offers a vending machine, a garden, and shopping on site. Complimentary self parking is available on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival.
Guests who wish to book dinner must arrive at the property before 5 PM.
This property offers shuttle pickup service from Kinosaki Onsen Station only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel
Kawaguchiya Kinosaki Riverside Toyooka
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside Hotel Ryokan
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel Ryokan Toyooka

Kawaguchiya Kinosaki Riverside Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 108 reviews" "
Rating 8 - Good. 34 out of 108 reviews" "
Rating 6 - Okay. 4 out of 108 reviews" "
Rating 4 - Poor. 0 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel with both western-style and Japanese-style rooms. It is adjacent to a walk with many onsens, for which the hotel provided us an entry pass. The staff were very kind, helping to find our room, and selecting yukata for our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from staff, overall a wonderful stay!
Stayed 2 nights in Jul 2024

8/10 Good

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The hotel is a bit old, but the service was very good and the staff are very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kin Hung George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great amenities. And traditional Japanese rooms where you sleep on the floor.
Stayed 2 nights in Mar 2024

10/10 Excellent

nicholas, normal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy access. Rooms are dated but clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Mee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and view was very good and close to all onsen to walk was fun.
Stayed 1 night in Feb 2024

10/10 Excellent

Guanmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really good. It's clean. Staff are nice and helpful. Highly recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Ray

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jian

Stayed 1 night in Oct 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Such a wonderful experience. The staff were beyond courteous, and the meal that was included with our room was out of this world fantastic. The town is so charming, with lots of shopping, baths, small shrines, and a beautiful river with willow trees. Wish we could have stayed there an extra few days.
Stayed 1 night in Oct 2023

8/10 Good

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Die Unterkunft ist sehr günstig am Rande von Kinosaki gelegenen. Unser Zimmer war sehr groß mit verschiedenen Räumen und die Betten waren sehr bequem. Zudem wurden uns Yukata, Socken und Schuhe für die Dauer unseres Aufenthaltes zur Verfügung gestellt. Das Essen ist besonders hervorzuheben, was geschmacklich hervorragend und sehr abwechslungsreich war. Der Onsenbereich war für unseren Geschmack allerdings zu veraltet und wenig ansprechend. Das Personal war jedoch sehr freundlich und zuvorkommend. Kinosaki selbst ist wundervoll und es lohnt sich, durch den Ort zu schlendern und die öffentlichen Onsen zu besuchen.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walkable to other public onsens and restaurants, and comfortable accommodations. Private onsens on hotel site were a big plus.
Stayed 1 night in Sep 2023

10/10 Excellent

Jomaru

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really nice. Convenient location close to station and onsen. We love their lounge they even have free gelato😍
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, the staff was so nice and helpful. The hotel onsen was lovely! It was easy to walk from the hotel to the rest of Kinosaki and enjoy the other onsen. We especially loved the stamp game you can play! Thank you!!
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
the property is not new.. but staff there tried their best to satisfy customers. worth to pay for the private onsen for watching sunrise.
Stayed 1 night in Dec 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotspring resort
Hotel convenient to hotspring area.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service. Great location. Superb meals!
The experience is amazing. The service is superb. After choosing your bath robe, the lady actually walk us up to our room and explain everything, including helping my wife to wear her yukata. The hotel looks a little dated but extremely clean and neat. Room is comfy. The in house onsen is excellent as well. When we get off at train station, there's free shuttle to bring us the hotel. And we also offer free shuttle back to train station as well. Location is superb as well. Walking to all 7 public onsens takes probably 15mins. We have booked dinner and breakfast. They are superb. Dinner and breakfast were traditional Japanese meal and the quality is outstanding. I would definitely come back to this hotel for its service, location, quality meal and price.
Stayed 1 night in Apr 2019

10/10 Excellent

Surakit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
nice clean hotel with great service , food is good
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and good
The room was spacious. Food (dinner and breakfast) was delicious. The family enjoyed the stay thoroughly. We would stay here again next time.
Stayed 1 night in Mar 2019

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan Trip 3/2019
Nice onsen town
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice of hotel
Amazing staff. Food was great and room was clean. Although abit old but still a charm
Stayed 3 nights in Jan 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual Onsen Trip
First time to Kinosaki. Nice town, very homely and traditional. We chose this hotel from Hotels.com and Happy with the decision. The traditional dinner and breakfast were great. Whilst there were many foc public onsens as part of the visit, I still like the quiteness and privacy of the hotel's pool. We had it all to ourselves. Of course most Onsen has a 3pm to 10am regime which we have no option. It was very kind of the elderly lady owner to bid us farewell in the front of the hotel as the bus ride us to the train terminal.
Stayed 1 night in Jan 2019