Hotel Kurobe

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Kurobe

Pool
Spa
Spa
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Unazuki Onsen 7, Kurobe, Toyama, 938-0282
  • Selene Museum of Art
    5 min walk
  • カフェセレネ
    5 min walk
  • Unazuki Station
    7 min walk
  • Toyama (TOY)
    41 min drive

Room options

Similar properties

About this property

Hotel Kurobe

3-star Kurobe ryokan with free in-room WiFi
Along with a meeting room, this ryokan has an arcade/game room and a front-desk safe. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off.
Hotel Kurobe offers 43 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open 24 hours.
Hotel Kurobe features an arcade/game room, karaoke, and room service (during limited hours). Wireless Internet access is complimentary. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite self parking is complimentary.

Hotel Kurobe has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Things to do

  • Arcade/game room
  • Karaoke

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Spa

  • 24-hour public bath
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
This property accepts credit cards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Kurobe Japan
Hotel Kurobe Ryokan
Hotel Kurobe Kurobe
Hotel Kurobe Ryokan Kurobe

Hotel Kurobe Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 46 reviews" "
Rating 8 - Good. 15 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 3 out of 46 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Great onsen hotel just outside station with a shuttle van. Super friendly and the room seemed to be recently renovated and the hotel has some sections that we getting updated and will be even better for the next visit. Dinner was fabulous. Staff were awesome and the view was lovely from the room and onsen.
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath was amazing and clean. Great temperature and outside view. The room was very clean and very pleasant.
Stayed 1 night in Oct 2021

10/10 Excellent

Mr T J

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All businesses are known by the services of it's staff. Hotel Kurobe has some of the best people, namely Kurumi-san and Nakano-san. They helped us a lot and made our stay extremely comfortable. Hotel staff were aware of the time our train to the Gorge would pass the hotel, someone was standing outside the hotel, waving at us with a big b'ful colored flag, that was extraordinary service.
Stayed 1 night in Aug 2019

8/10 Good

Lucy, Weston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great. The hot spring is beautiful. And the staff amazing
Stayed 1 night in Jul 2018

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service
Perfect!
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Authentic Japanese experience in a dated hotel that requires some renovation. The staff was helpful and friendly despite the language barrier.
Stayed 1 night in Apr 2018

10/10 Excellent

Heng Tze, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service Excellence in a BeautifulSerene Onsen-Town
A true sample of service excellence. Went to onsen last night but forgot my towel. The young cleaner, only two years in the job right after university, quickly left the floor mop and ran inside for towel. He spoke passable English. Then this morning met him again at the onsen before breakfast. We chat and I told how's appreciated the hotel writing personalised note to greet me on bulletin board but I don't understand Chinese. He profusely apologiZed even though it's not his responsibility to hostile direct handling guest. And about 2 hours later, upon check out, I was given this note. Such an examplary Japanese hospitality. And it doesn't have to start from the top notch officers to win customers. It starts from the cleaner boy!!! And thank you young Fukumoto-San for adding more beautiful colors to this wonderful trip.

10/10 Excellent

HONGSEO

Stayed 1 night in Sep 2024

8/10 Good

???

Stayed 1 night in Aug 2024

2/10 Terrible

まなみ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Manami

Liked: Cleanliness, staff & service
昭和な感じが楽しめます。古いですが掃除が行き届き過ごしやすかったです。 夕食も富山の幸を堪能しました。スタッフも大変親切、かつフレンドリーで温かみを感じました。 宇奈月温泉駅から若干の遠いですが部屋からトロッコ列車が見えて良かったです。
Stayed 1 night in Jul 2024

8/10 Good

ヨシユキ

Traveled with family and small children
温泉がきれいで、くつろげます。 山の緑が印象的でした🎯 夏にはもってこいの宿ですね🏨
Stayed 1 night in Jul 2024

10/10 Excellent

まさゆき

気持ち良い対応をしていただきました。
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Noriko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
色々と対応頂き、感謝でした。  機会があれば、また宿泊したいです。
Stayed 2 nights in May 2024

8/10 Good

CHENHSI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
滿意
環境清幽安靜房間很大舒適,但室內泡湯太悶了沒辦法享受,應該適度通風,露天風呂就很棒..
Stayed 1 night in Dec 2019

8/10 Good

Tsutomu

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
温泉のクオリティが良かった。
Stayed 1 night in Dec 2019

8/10 Good

JO

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Kawai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價錢不貴房間尚算舒適,地點於小路盡頭自成一角,房間景觀優美
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間大又有泊車服務 !
Stayed 1 night in Oct 2019

4/10 Poor

toshio

夕食が予約しないと出来ないのが残念❗️
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Yi-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019