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Waters Edge The Strand

4.0 star property

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View from property
Standard Apartment, 1 Bedroom | 1 bedroom, individually decorated, individually furnished, desk
Deluxe Apartment, 1 Bedroom | Living area | 45-inch TV with digital channels, Netflix, books
2 outdoor pools, open 7:30 AM to 10:30 PM, pool umbrellas, sun loungers
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Kitchen
  • Parking included
  • Laundry

Explore the area

Map
63 64 The Strand, North Ward, QLD, 4810
  • Castle Hill
    ‪15 min walk‬
  • Magnetic Island Ferry Terminal
    ‪20 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪4 min drive‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Studio with Courtyard View

Studio with Courtyard View | Terrace/patio

Studio with Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Unit

Studio Unit | 1 bedroom, individually decorated, individually furnished, desk

Studio Unit

8.8 out of 10
Excellent
(36 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio with Ocean View

1 bedroom, individually decorated, individually furnished, desk

Studio with Ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 45-inch TV with digital channels, Netflix, books

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 581 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

45-inch TV with digital channels, Netflix, books

Standard Apartment, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

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About this property

Waters Edge The Strand

Hotel in North Ward
Spend the day on Waters Edge The Strand's beach or relax by one of the hotel's 2 outdoor swimming pools.
Waters Edge The Strand offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Waters Edge The Strand features 2 outdoor swimming pools. Wireless Internet access is complimentary. For a surcharge, the property provides an area shuttle within 7 kilometers, a casino shuttle, and a train station drop-off service. This beach hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary covered self parking is available on site.

Waters Edge The Strand has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 7 km
  • Train station pick-up and drop-off shuttle (surcharge) from 9:00 AM to 3:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking options include a garage

Things to do

  • 2 outdoor pools
  • Bicycle cleaning area
  • Bicycle storage
  • Books

Family friendly

  • 2 outdoor pools
  • Fenced pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 45-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Best Western Reef International Hotel Townsville
Best Western Reef International Townsville
Waters Edge Strand Apartment North Ward
Waters Edge Strand Apartment
Waters Edge Strand North Ward
Waters Edge Strand
Waters Edge The Strand Hotel Townsville
Waters Edge The Strand Townsville
Waters Edge The Strand Hotel
Waters Edge The Strand North Ward
Waters Edge The Strand Hotel North Ward

Waters Edge The Strand Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 867 reviews
Rating 8 - Good. 300 out of 867 reviews
Rating 6 - Okay. 69 out of 867 reviews
Rating 4 - Poor. 20 out of 867 reviews
Rating 2 - Terrible. 9 out of 867 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Entrance to the check-in desk is only by steps. Lift is only from the car park in the basement which makes it extremely difficult for a woman on her own to get her suitcase up the steps on arrival and back down the steps when leaving.
Stayed 2 nights in Apr 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in the middle of the strand Lovely location with everything you need in walking distance Air con had a smell but got used to it Highly recommended
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities

More pluses than minuses

Broken slated blind in the bedroom and very dusty. Sleep sofas mattress was unbelievably lumpy. (I was told to make it up myself) Furniture very dated and maintenance on the balcony was lacking. BUT The location was fabulous. Parking was secure. The gardens and pool area were lovely 👍
Stayed 1 night in Apr 2025

6/10 Okay

Rob

Liked: Cleanliness
Disliked: Property conditions & facilities
Organize late check in, room was set on AC at 18. When entering, toilet seat was off it's brackets, informed receptionist Friday and asked for 2 extra pillows, did not get either request fixed.
Stayed 4 nights in Mar 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot

Clean, centrally located, quiet. Tony, manager, makes your visit a pleasure. The staff is great! 5 stars plus!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean room. No fuse
Stayed 4 nights in Mar 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying here for many years when in Townsville. Has always been good
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

6/10 Okay

Sandra Vianne

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Mixed bag

They lost our request for twin beds, but managed to find us a twin room, said to be recently renovated, but taps leaked and furniture was old and tired. Room bore no resemblance to ad. Location was good and secure garage appreciated.
Stayed 1 night in Jan 2025

8/10 Good

Vivienne

Liked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2024

8/10 Good

Dafne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place

Easy access, The Strand at your door and leisure, lots of food opportunities around, we will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Waters Edge was a nice sized studio room, clean and located on the Strand. Convenient to lots of cafes. Very comfortable
Stayed 2 nights in Nov 2024

6/10 Okay

Badraa

Business traveler
Liked: Staff & service
Stayed 4 nights in Nov 2024

2/10 Terrible

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very confusing checkin procedure. Staff was rude
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rommel

Not bad, clean & tidy
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price!

Easy after hours check in, good comms with staff via messaging, big clean room, great location!
Stayed 3 nights in Sep 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay and clean rooms
Stayed 6 nights in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Amenities, property conditions & facilities
Lovely quiet property on the strand, easy walking to all dining and supermarkets, great place to stay.
Stayed 10 nights in Sep 2024

8/10 Good

Charles H, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
As long as you don’t overpay, this place ticks all the boxes
Stayed 1 night in Sep 2024