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The Palmer Collective

4.0 star property

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Photo gallery for The Palmer Collective

Reception
Sports facility
Outdoor pool, pool umbrellas, sun loungers
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Queensland Country Bank Stadium
    ‪13 min walk‬
  • The Strand Beach
    ‪16 min walk‬
  • Magnetic Island Ferry Terminal
    ‪17 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Pillowtop beds, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pillowtop beds, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Palmer Collective

4-star hotel in South Townsville
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, dry cleaning, and laundry facilities. Housekeeping is available on request.
The Palmer Collective offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. This Townsville hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Palmer Collective features an outdoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

The Palmer Collective is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Palmer's Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AUD 14 to 30 for adults and AUD 14 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Cribs (infant beds) are available for AUD 30.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults, and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 680 reviews
Rating 8 - Good. 256 out of 680 reviews
Rating 6 - Okay. 53 out of 680 reviews
Rating 4 - Poor. 33 out of 680 reviews
Rating 2 - Terrible. 10 out of 680 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, good food at the Bar and Grill.
Stayed 2 nights in Dec 2024

8/10 Good

Wen Bin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Tony

Stayed 3 nights in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Jun 2024

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alexia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay for a few days!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service on check in. We were early but still accommodated and rooms swapped so we could check-in early.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Stayed 5 nights in Sep 2024

4/10 Poor

Juan david

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Oo
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation but very small room. Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient location, clean, reasonable price.
Stayed 1 night in Sep 2024

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were frirndly and helpful. Onsite restaurant had quality food open ftom 6am to 10pm.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities
Smaller room than I'm used to but otherwise a great hotel, price and location
Stayed 1 night in Aug 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Isodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and tidy. I especially enjoyed the free bottles of water.
Stayed 1 night in Aug 2024

4/10 Poor

Rob

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, great parking and access to restaurants and CBD
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic venue in a great location. Within walking distance to the city and perfect location to walk to the new Cowboys stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I stay here each time I visit Townsville as it is close to great dining and the QCB Stadium for footy and events.
Stayed 1 night in Aug 2024