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The Ville Resort - Casino

4.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ville Resort - Casino

View from property
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
View from room
Exterior
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    4 min walk
  • Magnetic Island Ferry Terminal
    6 min walk
  • Museum of Tropical Queensland
    13 min walk
  • Townsville, QLD (TSV)
    23 min drive

Room options

View all photos for Deluxe King Ocean

Minibar, in-room safe, desk, laptop workspace

Deluxe King Ocean

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Ocean View

Minibar, in-room safe, desk, laptop workspace

Resort King Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Marina

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Marina

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Ocean Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Ocean Room

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Marina View

Resort King Marina View | Minibar, in-room safe, desk, laptop workspace

Resort King Marina View

  • 344 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Marina View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Marina View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive Twin Ocean View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Bathroom | Free toiletries, hair dryer, towels

Executive Suite

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Ocean View

Minibar, in-room safe, desk, laptop workspace

Executive King Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Marina

Deluxe King Marina | Minibar, in-room safe, desk, laptop workspace

Deluxe King Marina

  • 344 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort King Suite

Minibar, in-room safe, desk, laptop workspace

Resort King Suite

  • 689 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

  • 689 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Marina View

Minibar, in-room safe, desk, laptop workspace

Executive King Marina View

  • 344 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Ardo

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (95)
The price is $185
per night
$203 total
includes taxes & fees
Jan 2 - Jan 3
Ardo

About this property

The Ville Resort - Casino

4.5-star Townsville hotel connected to the convention center, walkable to Magnetic Island Ferry Terminal
3 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
In addition to a full-service spa, The Ville Resort - Casino features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 0 square feet (0 square meters) include a conference center. This luxury hotel also offers a casino, spa services, and a terrace. Onsite self parking is complimentary.

The Ville Resort - Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 28.95 to 36.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Room Service
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square feet of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 1986
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults, and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews" "
Rating 8 - Good. 313 out of 1001 reviews" "
Rating 6 - Okay. 73 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Stayed 1 night in Sep 2024

10/10 Excellent

Kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, efficient.
Stayed 2 nights in Sep 2024

2/10 Terrible

Brendan

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Twice i have stayed at the resort paying good money to be there and twice i have been refused entry as a guest. Im not impressed with the service and feel ripped off. The staff were surprised when i told them i was a guest staying at the resort each time and still were not budging on letting me enjoy my stay in the casino. I dont know we hat else to say aopart from im rather dissapointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, with a few dinings options to choose from on site. Easy parking and great valet service. Only thing I could fault was the bed was a bit hard even with a mattress topper but other than that had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Sonja

Stayed 1 night in Sep 2024

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsea

Stayed 3 nights in Sep 2024

10/10 Excellent

Beverley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, pool and swim up bar was lovely. Views from the room were spectacular:
Stayed 2 nights in Sep 2024

10/10 Excellent

Majelle

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, They were great with check in, departure and parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Alster

Traveled with family and small children
Liked: Amenities
Very good service!
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Kyle

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fast easy services
Stayed 1 night in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved the swim up bar and cocktails.
Stayed 1 night in Aug 2024

10/10 Excellent

Shaquille

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christisn

Stayed 1 night in Aug 2024

4/10 Poor

Brian

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Requested sheets and blanket, no doona when booking. Confirmed same on day of arrival. When we checked in at 11pm after a long day of travel and wanted to go to bed, got in and it was a doona. Minibar was full of drinks with caps but no bottle opener. Noisy air conditioner so had to sleep without it
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Townsville
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley, Campbell

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really did feel like you were staying at a resort
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Townsville
Stayed 1 night in Aug 2024