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The Robert Towns

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Robert Towns

Pet Friendly Room | In-room safe, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
1 Bedroom Apartment (No Pets) | Living area | LCD TV
Reception
Outdoor pool, sun loungers

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
261 Stanley Street, Townsville, QLD, 4810
  • Castle Hill
    8 min walk
  • The Strand Beach
    12 min walk
  • Strand Waterpark
    15 min walk
  • Townsville, QLD (TSV)
    14 min drive

Room options

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Queen Room (No Pets)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pet Friendly Room

Pet Friendly Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Pet Friendly Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area | LCD TV

1 Bedroom Apartment (No Pets)

  • 538 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room (No Pets)

Family Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room (No Pets)

  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room (No Pets)

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Queen Deluxe Room (No Pets)

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets) | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room (No Pets)

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Queen Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Pet Friendly Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Pet Friendly Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Queen Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bed Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

One Bed Apartment

  • Sleeps 5
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

Madison Plaza Townsville

Free WiFi
Air conditioning
Laundry
Extra beds/cribs
3.6 out of 5, Good, (1005)
The price is $60
per night
$66 total
includes taxes & fees
Jan 2 - Jan 3
Madison Plaza Townsville

About this property

The Robert Towns

4-star Townsville hotel walkable to Castle Hill
Along with an outdoor pool, this hotel has a children's pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and barbecue grills are onsite. Housekeeping is available on request.
The Robert Towns offers 47 air-conditioned accommodations with safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Robert Towns features an outdoor pool and a children's pool. Wireless Internet access is complimentary. This family-friendly hotel also offers barbecue grills, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

The Robert Towns has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 1 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

The Robert Towns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 191 out of 741 reviews" "
Rating 8 - Good. 279 out of 741 reviews" "
Rating 6 - Okay. 144 out of 741 reviews" "
Rating 4 - Poor. 72 out of 741 reviews" "
Rating 2 - Terrible. 55 out of 741 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at reception was absolutely lovely and so helpful. The view behind with the changing light colours was stunning . Only thing that was not there was that I couldn’t see was cutlery
Stayed 2 nights in Sep 2024

8/10 Good

Phillimon

Liked: Cleanliness
The peaceful nature place and I didn't like the kitchen it was small.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lindsay

Traveled with partner
Jess was so friendly on check in, property was centrally located to everything. Jess, we left a couple bottles and a chocolate in the fridge by mistake, hope you and your hubby enjoy them!!!
Stayed 1 night in Sep 2024

2/10 Terrible

Stacy

Disliked: Staff & service, amenities, property conditions & facilities
Do not stay at this place! It is a part-time hotel—the woman at the front desk used that term. The front desk is only open from 9:00 am to 6:00 pm. It is shut tight otherwise and sometimes more often. I returned at 5:20 pm yesterday and no one was there; reception was locked tight. I lost electricity twice when reception was closed. Had to call an off-time number. No clean towels unless you ask specially and no cleaning of the rooms. And there were tiny ants all over my kitchenette. I wanted to go somewhere at 8:00 am the day I checked out but had to wait until 9:00 am for someone to open reception so I could leave my luggage. Seriously?
Stayed 3 nights in Aug 2024

8/10 Good

Rebekah

Traveled with family
Liked: Staff & service, property conditions & facilities
Everything was good, but is a 20min walk to the strand I thought it was only 10mins when I booked
Stayed 3 nights in Aug 2024

2/10 Terrible

Clayton

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Looks modern and nice in pictures but place was run down , mould on the ceiling and generally not nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Nathan

Disliked: Amenities
Terrible acoustic separation between units and from the street. Hear everything from next door.
Stayed 1 night in Aug 2024

6/10 Okay

Anita

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities are clean, yet fairly old and the environment is noisy with vehicle and pedestrian movements. One of the windows was loose in its frame resulting in a lot of rattling noise during the night when the wind was blowing strongly. On a positive note, the process for late arrivals was communicated well on time and it was easy to obtain my key and find my room.
Stayed 2 nights in Jul 2024

6/10 Okay

Sophie

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and accomodating staff. Spacious rooms. Convenient location
Stayed 5 nights in Jun 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of room inside, clean, close to centre of town and stadium
Stayed 1 night in Jun 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay. very good service also i will like to thank Jes for her services.
Stayed 4 nights in May 2024

8/10 Good

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Satunya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy no fuss place to stay
Stayed 1 night in Apr 2024

4/10 Poor

rod

Traveled with partner, Traveled with pets
Disliked: Cleanliness, property conditions & facilities
No it’s not worth it. The motel is a dump
Stayed 1 night in Mar 2024

6/10 Okay

Wendy

Disliked: Staff & service
Stayed 3 nights in Mar 2024

4/10 Poor

Ramona

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were willing to overlook the lack of cleanliness after we checked in. We knew that the hotel was older but cleaning shouldn’t be sacrificed. Lots of mould in shower that hadn’t been cleaned, vacuuming that wasn’t fully complete ( there was debris under bed from previous guests) and light covers were filthy. Sadly the aircon was very noisy which didn’t enable a great nights sleep (which we all desperately needed after travelling). We would not agree that this hotel is anywhere near a 4 star.
Stayed 1 night in Apr 2024

10/10 Excellent

Aldo

Stayed 1 night in Mar 2024

6/10 Okay

Glenn

Liked: Cleanliness, property conditions & facilities
A great little motel. My challenge is that they knew how many people were staying but only had half the blankets in the room. The staff were good when I dealt with them. I hope it was a slight hiccup in service
Stayed 2 nights in Mar 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service
The rooms are a bit dated and because we went to the pink concert it was way overpriced
Stayed 2 nights in Mar 2024

6/10 Okay

CHRISTINE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dr Simon

Traveled with partner
Liked: Cleanliness, staff & service
Handy location and economical
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Business traveler
Room ok for quick overnight stay. Bathroom dated, worn and rusty. A lot of noise in the carpark and rooms through the night. No smoking in rooms but everyone stands at the front door of units and it comes into the rooms anyway. People sitting on other people’s cars and drinking. Did not feel safe leaving Liam vehicle unattended over night.
Stayed 1 night in Mar 2024

4/10 Poor

Arthur

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Needs some maintenance as handbasin tap come out in hand, Air conditioner needs fixing and not run subsidiary unit. Mattress needs updating as too hard to sleep on. Your high speed wifi was not that efficient. Cater to customer as steps and luggage is not a good mix for the elderly.
Stayed 5 nights in Mar 2024