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Mercure Townsville

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Townsville

Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Lobby
Aerial view
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
166 Woolcock Street, Currajong, QLD, 4812
  • Castle Hill
    ‪3 min drive‬
  • Mater Hospital Pimlico
    ‪4 min drive‬
  • Townsville 400 Racetrack Start / Finish line
    ‪4 min drive‬
  • Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Bungalow, 2 Bedrooms

  • 538 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Family Room, Multiple Beds

  • 258 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 260 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 260 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, Multiple Beds

  • 161 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

  • 164 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Townsville

Hotel in Currajong
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and outdoor tennis courts are onsite. Change of towels is available on request.
Mercure Townsville offers 174 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Mercure Townsville provides outdoor tennis courts and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 7319 square feet (680 square meters) include a conference center. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Mercure Townsville is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Celsius Restaurant - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,319 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No elevator
  • Roll-in shower (30 inches wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 per person
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Mercure Townsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 460 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 130 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Mary-Jane

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not very clean staff were rude
Stayed 2 nights in Oct 2024

10/10 Excellent

Zoey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay enjoyed every bit of the stay . Thank you
Stayed 2 nights in Oct 2024

8/10 Good

Kim

.
Stayed 2 nights in Oct 2024

6/10 Okay

Bryanna

Traveled with family and small children
Liked: Staff & service
We enjoyed our stay at the mecure. Very close to Shopping Centre & Food. Our room itself was nice, but very small and squished for 3 people. The bathroom definitely needs a lot of attention. Loved the wildlife at night. Daughter loved the kids pool, was like a warm bath! Buffet breakfast was awesome, we thoroughly enjoyed it. Daughter loved the pancake machine! Dinner was great, just a bit on the slow side.
Stayed 7 nights in Sep 2024

10/10 Excellent

Justine, Elmore

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Super quiet with a resort style feel to the place.
Stayed 6 nights in Sep 2024

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, close to takeaways. On site restaurant very over priced. Bathroom/ shower very small space.
Stayed 3 nights in Sep 2024

10/10 Excellent

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of the room upon entry
Stayed 2 nights in Sep 2024

10/10 Excellent

Steph

Traveled with family
Liked: Cleanliness, staff & service, amenities
Family friendly and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Warren

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, amenities
So clean
Stayed 3 nights in Aug 2024

10/10 Excellent

Gina

Stayed 1 night in Jul 2024

8/10 Good

Greg

Stayed 1 night in Jul 2024

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service
The staff were very welcoming and friendly. The bathroom was a bit worn in places
Stayed 3 nights in Jul 2024

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used the swimming pool and were the only ones in it! The buffet breakfast had a great selection and was great value for money. The only downside was the the breakfast items, crockery and cutlery were scattered in illogical places and there was no flow to being able to collect what you wanted, particularly on first arrival. The hotel should consider how the breakfast items could be better laid out. And although the Mercure may be French owned, instead of Bon Maman jams alone, they should provide Aussie-made jam, marmalade and most importantly, Vegemite!!
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Staff & service, amenities
The rooms are tired and dated. The surrounds and dining areas are great as are the staff.
Stayed 1 night in Jul 2024

6/10 Okay

Sharon

Business traveler
Liked: Cleanliness, staff & service
Unfortunately the walls in my room felt paper thin and the people next door were really loud. It meant I had disrupted sleep and didnt feel entirely safe.
Stayed 1 night in Jul 2024

8/10 Good

Vicki

Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa, TOFIELD

Stayed 1 night in Jul 2024

10/10 Excellent

Nikita

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dorothy

Stayed 5 nights in Jun 2024

8/10 Good

Evette

Beautiful location friendly staff
Stayed 6 nights in Jun 2024