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Madison Plaza Townsville

4.0 star property

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Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cribs/infant beds, free WiFi
Lobby lounge
Exterior
LCD TV, DVD player
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪10 min walk‬
  • Museum of Tropical Queensland
    ‪11 min walk‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | Desk, iron/ironing board, cribs/infant beds, free WiFi

Business Room (Shower over Bath)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Family Suite

  • 602 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Studio Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Queen Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Twin Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Madison Plaza Townsville

4-star Townsville hotel connected to a shopping center, walkable to Catholic Diocese of Townsville
Along with laundry facilities, this smoke-free hotel has a TV in a common area and free WiFi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Madison Plaza Townsville features a vending machine, laundry facilities, and a television in a common area. Wireless Internet access is complimentary.

Madison Plaza Townsville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 15 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 196 out of 1002 reviews
Rating 4 - Poor. 115 out of 1002 reviews
Rating 2 - Terrible. 112 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The rate are fair the staff are good and on property untill lare. Room always clean.
Stayed 1 night in Nov 2024

6/10 Okay

Gail

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had a very musty smell and in need of a reno, peeling paint and looks very tired however great shower and bed and sheets very clean and comfortable
Stayed 1 night in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities
Great value for your dollar. Friendly cleaning staff perhaps should be in reception.
Stayed 2 nights in Nov 2024

10/10 Excellent

Looky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Hamish

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable place to stay after a long drive, new lifts and key card upgrades are great. The ladies smoking outside the front door were a bit intimidating, this was in no way a reflection on the hotel. Easy quick and seamless check in was also a relief after driving 8 hours. Always a pleasure and highly recommended.
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in the city centre. It is getting tired, general lack of attention to cleaning. The rooms and halls just need a deep clean and coat of paint and it would be a really affordable place to stay for a few nights. Other the that it was ok overall, bed was good.
Stayed 2 nights in Nov 2024

8/10 Good

Gavin

Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Staff & service
I liked the fact that it was affordable to stay in a very convenient location. The overall room was clean the shower cleanliness was a let down as there was a fair bit of mould even on the soap holders that I could wipe off with a face washer that showed it had not been cleaned properly.
Stayed 3 nights in Nov 2024

8/10 Good

GARY

Stayed 2 nights in Oct 2024

2/10 Terrible

Emma

Stayed 1 night in Oct 2024

10/10 Excellent

Reggie

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
I didn’t like the fact that we had to park away from the motel
Stayed 4 nights in Nov 2024

10/10 Excellent

Trevor

Traveled with partner
Liked: Staff & service
Parking within the facility would have been preferred
Stayed 1 night in Nov 2024

10/10 Excellent

Garry

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Close to the city. Cheap.
The room was clean and tidy but couod do with and update. The couches could use a shampoo. The lighting in the rooms terrible. The room layout was very strange. It was a family room with 2 bedrooms but you have to go through one room to get into the next one. Walking distance to the city. Parking is not onsight or included, it is $15 a day.
Stayed 1 night in Nov 2024

6/10 Okay

Jan

Traveled with partner
Liked: Staff & service
Its nothing flash and seems like a place for emergency accommodation for homeless people
Stayed 5 nights in Nov 2024

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2024

8/10 Good

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Chol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A old established place but a nice central place to stay
Stayed 1 night in Nov 2024

8/10 Good

Kerrie A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jared

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Craig

Liked: Staff & service, property conditions & facilities
Its ok all round
Stayed 3 nights in Nov 2024