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Ardo

4.0 star property

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Photo gallery for Ardo

Ocean Corner Suite | Terrace/patio
Reception
2 outdoor pools
Exterior
Ocean Corner Suite | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa

Explore the area

Map
67 SIR LESLIE THIESS DRIVE, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    ‪3 min walk‬
  • Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Corner Suite

1 bedroom, premium bedding, minibar, in-room safe

Corner Suite

  • Marina view
  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean King or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Ocean King or Twin Room

  • Ocean view
  • 356 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Marina Accessible King or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Marina Accessible King or Twin Room

  • Marina view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Accessible King or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Ocean Accessible King or Twin Room

  • Ocean view
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean King Room

Ocean King Room | 1 bedroom, premium bedding, minibar, in-room safe

Ocean King Room

  • Ocean view
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Corner Suite

Ocean Corner Suite | 1 bedroom, premium bedding, minibar, in-room safe

Ocean Corner Suite

  • Ocean view
  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Marina King or Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Marina King or Twin Room

  • Marina view
  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Marina Corner Suite

1 bedroom, premium bedding, minibar, in-room safe

Marina Corner Suite

  • Marina view
  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ardo Suite

Ardo Suite | 1 bedroom, premium bedding, minibar, in-room safe

Ardo Suite

  • Ocean view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Marina King Room

1 bedroom, premium bedding, minibar, in-room safe

Marina King Room

  • Marina view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Ardo

4-star Townsville hotel walkable to Magnetic Island Ferry Terminal
This hotel features 3 restaurants, 2 outdoor pools, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, valet parking, and massage/treatment rooms.
Ardo offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Ardo features 2 outdoor swimming pools and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Townsville hotel also offers spa services, multilingual staff, and concierge services. Onsite uncovered self parking is complimentary.

Ardo has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ardo has 3 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Uncovered valet parking on site (AUD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39.95 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Free bicycle rentals

Family friendly

  • 2 outdoor pools
  • Changing table
  • High chair
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference center

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.95 per person
  • Uncovered valet parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ardo Hotel
Ardo TOWNSVILLE
Ardo Hotel TOWNSVILLE

Ardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 204 reviews
Rating 8 - Good. 24 out of 204 reviews
Rating 6 - Okay. 8 out of 204 reviews
Rating 4 - Poor. 2 out of 204 reviews
Rating 2 - Terrible. 1 out of 204 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay, wish we could have stayed longer. Clean, comfortable, peaceful will definitely be staying again
View from our room
Pool
Rooftop Bar
Delicious cocktails
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

luke jason gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly best luxury hotel I’ve ever stayed at !! The room was impeccable, the staff so lovely . The rooftop pool was by far the best part of my stay. Very clean and the smell around the Ardo is just pure magic ! You can purchase their exclusive room spary to take that ARDO experience home with you !! I’m so glad I did, the scent is just sublime
Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, didn’t need to get in the car, plenty of dining options and great food
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

QING

Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable. But after I checked out of the hotel I discovered that I have left my electric toothbrush in the room. I emailed & phoned the hotel (twice on the same day & the next day), unfortunately non of the staff I have in contact with were helpful, nor did they willing to take the responsibility to assist, very disappointed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brett

Stayed 1 night in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff and accommodation was wonderful. Sound-proof walls was great during the storms. Worth the stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
I just returned to Australia and it feels reminiscent of my time in Europe. While the high-end European dining experience is certainly unique, I found the requirement to book a seat just to order a drink to be a bit excessive. Additionally, being informed that this would be a one-hour limit was unexpected. The meals and drinks are on the pricier side, but if you're looking for a memorable dining experience, it's worth considering.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Stayed 7 nights in Feb 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kaleb

Stayed 2 nights in Feb 2025

4/10 Poor

Kandiah

Liked: Cleanliness, staff & service, property conditions & facilities
there is no BF included in this booking. I paid $330 for a day. not worth it.
Stayed 1 night in Feb 2025

10/10 Excellent

Chen

Liked: Amenities
Very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Baocheng

Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best. Hotel. Ever

The staff here went above and beyond to accommodate my every need.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. A very comfortable and spacious room. Terrific bathroom/shower. Fabulous ocean views from our balcony
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooftop bar has wonderful panoramic views
Stayed 2 nights in Jan 2025