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Allure Hotel & Apartments

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Allure Hotel & Apartments

TV, iPod dock
Balcony
Mountain view
Desk, laptop workspace, blackout drapes, soundproofing
Coffee/tea maker, electric kettle

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    16 min walk
  • Queensland Country Bank Stadium
    17 min walk
  • Castle Hill
    2 min drive
  • Townsville, QLD (TSV)
    17 min drive

Room options

View all photos for Studio Twin

Studio Twin | Desk, laptop workspace, blackout drapes, soundproofing

Studio Twin

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

  • 1367 sq ft
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio King

Studio King | Desk, laptop workspace, blackout drapes, soundproofing

Studio King

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

  • 1066 sq ft
  • Marina view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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4.7 out of 5, Exceptional, (92)
The price is $116
per night
$128 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

Allure Hotel & Apartments

4.5-star hotel in South Townsville
An outdoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Allure Hotel & Apartments features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Allure Hotel & Apartments is a smoke-free property.

Languages

English, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 309 out of 673 reviews" "
Rating 8 - Good. 242 out of 673 reviews" "
Rating 6 - Okay. 76 out of 673 reviews" "
Rating 4 - Poor. 22 out of 673 reviews" "
Rating 2 - Terrible. 24 out of 673 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

paramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Geoff

Stayed 1 night in Aug 2024

10/10 Excellent

Ulamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment Highly recommend
Stayed 7 nights in Sep 2024

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Brett

Traveled with family
I couldn't check in, I was sent no information, the app gave me no option and no one answered the emergency phone so I had to spend an extra $60 booking somewhere else at midnight after trying to get in for over an hour. I've been refunded and they've apologised but it wasn't a great experience for my daughter and I.
Stayed 2 nights in Sep 2024

10/10 Excellent

SLUMBERCORP AUST

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 3 bedroom apartment which was lovely, spacious, comfortable and clean. Thankyou.
Stayed 1 night in Aug 2024

6/10 Okay

Ann-Marie

Liked: Cleanliness, staff & service
My room was clean but it was odd that it had a sort of self catering feel with cutlery and plates but no cooking facilities. The room wasn’t serviced due to covid times? And if I had used plates etc, I’d have to wash them in the bathroom sink. Reception only opened 9-5 and cafe opened limited hours and not every day. It was a mix of hotel and apartments but it’s like it couldn’t make up its mind and therefore didn’t really cater for either needs! It was fine but odd!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Faris

Stayed 1 night in Jul 2024

10/10 Excellent

Nyomi

Stayed 1 night in Jun 2024

8/10 Good

Charmaine

Liked: Staff & service
Disliked: Room comfort
Bit of good and bit of could-be-improved
The service I received initially was exceptional! I wanted to check in early and they made every possible accommodation for me and specially cleaned a room for me to get into as soon as possible. The staff were friendly and exceptionally helpful and hospitable. The bed however was not very comfortable. It was probably quite old and needs either a topper or to be replaced. The room was not serviced at all. A service/freshen would have been appreciated even if it was only every three days. After an 8-day stay it felt quite stuffy. The location was fantastic! I walked into the city most days. Restaurants, pubs and eating places were sooo convenient!
Stayed 7 nights in Jun 2024

8/10 Good

Seng Wei

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good stay just over priced
Overall good location and good stay, just didn’t feel like it was worth it for the price we paid.
Stayed 3 nights in Jul 2024

8/10 Good

Chantelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean however quite tired considering what we paid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean big rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of lake
Great spot close to walking shops etc
Stayed 2 nights in Jun 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view
Stayed 4 nights in May 2024

8/10 Good

Chun Keung

Business traveler
Liked: Cleanliness, staff & service, amenities
Check in was quick and easy. Lots of dining options in walking distance. Area is generally quiet. Room is very spacious and in good condition aesthetics wise. Ceiling light above desk was not working, which was an issue for someone travelling for business and needs to work after dark. Was too late to do anything about it once found out (reception closes at 5pm). Aircon in the room was also extremely loud and ceiling fan looked extremely sketchy, wobbling so much you'd feel unsafe to use it. Ended up just opening the windows.
Stayed 1 night in May 2024

4/10 Poor

Casey

Stayed 1 night in May 2024

10/10 Excellent

Chris

Stayed 3 nights in Apr 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one night stay so maybe not a fair review, the room layout was two rooms (A & B) separate, behind one door, so we could here everything our nextdoor neighbour did. Reception hours weren't overly clear.

8/10 Good

Corey

Stayed 3 nights in Apr 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024