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Tremont Lodge & Resort

2.0 star property

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Photo gallery for Tremont Lodge & Resort

Indoor pool, outdoor pool
Fireplace
1 King Mountain Retreat | Terrace/patio
Indoor pool, outdoor pool
Newly Redesigned 2BR Cabin | Desk, blackout drapes, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
7726 E Lamar Alexander Pkwy, Townsend, TN, 37882
  • The Little River Railroad and Lumber Company Museum
    ‪3 min walk‬
  • Dark Island Swinging Bridge
    ‪8 min walk‬
  • Shadows of the Past Hiking/Biking Trail
    ‪10 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for King Fireplace Suite Pet Friendly

Desk, blackout drapes, free WiFi, bed sheets

King Fireplace Suite Pet Friendly

  • Sleeps 2
  • 1 King Bed

View all photos for King Fireplace Suite with Mountain Retreat

Desk, blackout drapes, free WiFi, bed sheets

King Fireplace Suite with Mountain Retreat

  • Sleeps 2
  • 1 King Bed

View all photos for KingSuite: Kitchenette, Fireplace

Desk, blackout drapes, free WiFi, bed sheets

KingSuite: Kitchenette, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Updated Sleek & Spacious Single King Room

Updated Sleek & Spacious Single King Room | Desk, blackout drapes, free WiFi, bed sheets

Updated Sleek & Spacious Single King Room

  • 205 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Pet Friendly: Living Room

Desk, blackout drapes, free WiFi, bed sheets

Family Suite Pet Friendly: Living Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for New King Suite with Fireplace & Kitchenette

Desk, blackout drapes, free WiFi, bed sheets

New King Suite with Fireplace & Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Mountain Retreat

Desk, blackout drapes, free WiFi, bed sheets

2 Queens Mountain Retreat

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Family Suite: Living Room

Desk, blackout drapes, free WiFi, bed sheets

2 Queen Family Suite: Living Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Newly Renovated Cozy King Room

Newly Renovated Cozy King Room | Desk, blackout drapes, free WiFi, bed sheets

Newly Renovated Cozy King Room

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite: Living Room Mtn Retreat

King Suite: Living Room Mtn Retreat | Desk, blackout drapes, free WiFi, bed sheets

King Suite: Living Room Mtn Retreat

  • Sleeps 2
  • 1 King Bed

View all photos for Modernized King Suite

Modernized King Suite | Desk, blackout drapes, free WiFi, bed sheets

Modernized King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite Getaway: Fireplace & Jacuzzi Retreat

King Suite Getaway: Fireplace & Jacuzzi Retreat | Desk, blackout drapes, free WiFi, bed sheets

King Suite Getaway: Fireplace & Jacuzzi Retreat

  • Sleeps 2
  • 1 King Bed

View all photos for ADA King, Pet Friendly Mountain Retreat

Desk, blackout drapes, free WiFi, bed sheets

ADA King, Pet Friendly Mountain Retreat

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King, Pet Friendly: Fireplace + Mountain Retreat

Desk, blackout drapes, free WiFi, bed sheets

1 King, Pet Friendly: Fireplace + Mountain Retreat

  • Sleeps 2
  • 1 King Bed

View all photos for Updated Family Getaway Suite

Updated Family Getaway Suite | Desk, blackout drapes, free WiFi, bed sheets

Updated Family Getaway Suite

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Renovated Pet Friendly Double Room

Desk, blackout drapes, free WiFi, bed sheets

Renovated Pet Friendly Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Mountain Retreat

Desk, blackout drapes, free WiFi, bed sheets

1 King Mountain Retreat

  • Sleeps 2
  • 1 King Bed

View all photos for Cades Cove 1BDR Suite w/ Kitchenette

Cades Cove 1BDR Suite w/ Kitchenette | Desk, blackout drapes, free WiFi, bed sheets

Cades Cove 1BDR Suite w/ Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Cades Cove 1BDR Suite

Cades Cove 1BDR Suite | Desk, blackout drapes, free WiFi, bed sheets

Cades Cove 1BDR Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated Modern Double Room

Newly Renovated Modern Double Room | Desk, blackout drapes, free WiFi, bed sheets

Newly Renovated Modern Double Room

  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Serenade Suite: Luxury 1 BR Bridal Suite, Mtn View

Serenade Suite: Luxury 1 BR Bridal Suite, Mtn View | Living area | 32-inch TV with cable channels

Serenade Suite: Luxury 1 BR Bridal Suite, Mtn View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queens Pet-Friendly

2 Queens Pet-Friendly | Desk, blackout drapes, free WiFi, bed sheets

2 Queens Pet-Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Modern 1 King Bed, Pet Friendly

Desk, blackout drapes, free WiFi, bed sheets

Modern 1 King Bed, Pet Friendly

  • Sleeps 3
  • 1 King Bed

View all photos for Newly Redesigned 2BR Cabin

Newly Redesigned 2BR Cabin | In-room dining

Newly Redesigned 2BR Cabin

  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

View all photos for 1 King Pet-Friendly

1 King Pet-Friendly | Desk, blackout drapes, free WiFi, bed sheets

1 King Pet-Friendly

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Smoky Mountain Getaway

Desk, blackout drapes, free WiFi, bed sheets

1 King Smoky Mountain Getaway

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Cades Cove Inn

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1000)
The price is $68
per night
$78 total
includes taxes & fees
Mar 3 - Mar 4
Best Western Cades Cove Inn

About this property

Tremont Lodge & Resort

Townsend hotel walkable to Dark Island Swinging Bridge
An indoor pool, an outdoor pool, and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-in, express check-out, and a garden. Housekeeping is available on request.
Tremont Lodge & Resort offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided.

This Townsend hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tremont Lodge & Resort features an indoor pool and an outdoor pool. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This Townsend hotel also offers a vending machine, a garden, and a picnic area. Onsite uncovered self parking is complimentary.

Tremont Lodge & Resort has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • In-room microwave
  • Indoor pool
  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 8:00 PM) and Friday - Saturday (7:00 AM - 8:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 25 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Tremont Lodge & Resort Hotel
Tremont Lodge & Resort Townsend
Tremont Lodge & Resort Hotel Townsend

Tremont Lodge & Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 302 reviews
Rating 8 - Good. 71 out of 302 reviews
Rating 6 - Okay. 40 out of 302 reviews
Rating 4 - Poor. 18 out of 302 reviews
Rating 2 - Terrible. 6 out of 302 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Terri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud neighbors. Outdated room.
The carpet seemed old. The room needed updated. They seem to be making some improvements on the property, but they have a lot to work on. The neighbors were loud late into the night. We could hear every voice and every toilet flush from the neighboring room.
Stayed 1 night in Nov 2024

6/10 Okay

Charolette

Traveled with family
Liked: Staff & service
I can tell that upgrades have been made. The beds were comfortable and the bedding had been updated. Bathroom needs lots of work and the quality of the towel needs to be upgraded.
Stayed 4 nights in Nov 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars, excellent stay!
I had an excellent one-night visit to Tremont Lodge and Resort. Booked it on a whim for a solo trip to the Smoky Mountains and was delighted with the comfort of the room, the availability of an indoor pool/hot tub and breakfast area, and very friendly service from Trevor at the front desk. Highly recommend for a getaway, whether you're in Townsend for one night or a week!
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is currently under renovation. I needed a room change after checking in and they were very accommodating to our request. Rooms and overall property were very clean. Staff very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Staff are extremely helpful and nothing is too much trouble. Highly recommended and I’ll be back next year
Stayed 2 nights in Nov 2024

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stay here often and the staff and facilities never disappoint. Per friendly rooms make it easy for us to slip away for a weekend in the Smokys. The only time that we stay anywhere else is when we rent a cabin with family.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John & Karen Marcocelli from Seneca Sc
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 2 nights in Sep 2024

10/10 Excellent

megan

Stayed 1 night in Oct 2024

4/10 Poor

Charles

Traveled with family
Disliked: Amenities
This place would be a better stay if not only they remolded but if they would upgrade what they are remodeling
Stayed 2 nights in Oct 2024

6/10 Okay

JOSH

Traveled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yolonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Tremont was very nice we arrived late that night so it was wonderful that our room key had been left for us in the overnight box love that idea also our room was very comfortable the bed could be a little bit more comfortable but it was fine I enjoyed the balcony the next morning and the view of the courtyard which they were working on but the experience the cleanliness of the room and the service was great for our one night stay I would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful check-in. Nice room. Liked the big chair for my height.
Stayed 2 nights in Oct 2024

4/10 Poor

Kathleen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
When you have a whole lobby of people waiting around for their rooms 20 minutes after the posted allowed check in time then you are failing as a hotelier. No refund or price concession offered for this hugely impactful (to us) lack of delivery. Not at all acceptable for the price we paid. "Ready in moments" does not mean still not ready 20 minutes later. Got the impression from the nonchalant attitude that this is a chronic situation that mgmt thinks is no big deal. It is never a small matter when you overpromise and underdeliver with paying customers - period. The room was a bit dilapidated - lots of things were chipped, cracked, etc. and sparsely furnished for the price. (Older Motel 6/Red Roof Inn quality.) Hot foods on breakfast bar were not kept at food safe temps - food poisoning waiting to happen. Seems like new management has a lot to learn. Would avoid for a few years.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate that this property was quiet and close to dining options as well as close to GSMNP.
Stayed 1 night in Oct 2024

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Extremely comfortable beds. All that you need. The only thing missing was an iron
Stayed 1 night in Oct 2024

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
The pictures of the report on the internet looked clean, inviting and we rented it with fireplace to have fire on cold night. When we arrived we were told they were in process of renovations. Unfortunately our room was old, hadn’t been updated in years, no USB plugs, furniture was old and scratched up. For $178 a night I was expecting more. Would not recommend this place and will advertise for them. Very disappointed
Stayed 2 nights in Oct 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amenities difficulty
During our stay the hot tub wasn't functioning properly and swimming pool while technically an "indoor pool" the door to the outside was in a constant state of open. Possibly a soon to be remolded section. None of this really bothered us much but I will say the layout is a bit confusing. Like different hotels that were bought up and now have the same owner. Breakfast is in the same place as the office. But it was a drive for us to get there. Could have been walked but if there was bad weather you wouldn't want to due to the nature walk outside to a different building. Our building was where the pool and hot tub were. Not that we needed the amenities since we had a Jacuzzi in our room that worked perfectly. I will say the wifi was inconsistent. Like the office was where the router was and occasionally the wifi would drop from my phone. Overall it was a nice stay though. Service was top notch. Just inconvenient having the distance between buildings involved
Stayed 1 night in Oct 2024

10/10 Excellent

nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location and the surroundings are beautiful. Friendly staff.
Stayed 1 night in Oct 2024