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Grand Hotel de l'Opera, BW Premier Collection

4.0 star property

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Photo gallery for Grand Hotel de l'Opera, BW Premier Collection

Exterior
Bar (on property)
Meeting facility
Exterior
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
1 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Capitole de Toulouse
    ‪1 min walk‬
  • Place du Capitole
    ‪1 min walk‬
  • Basilica of Saint-Sernin
    ‪7 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking, Bathtub

Classic Room, 1 Double Bed, Non Smoking, Bathtub | Premium bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 Double Bed, Non Smoking, Bathtub

  • Sleeps 1
  • 1 Double Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Premium bedding, Select Comfort beds, minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Bar (on property)

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About this property

Grand Hotel de l'Opera, BW Premier Collection

4-star hotel in Toulouse City-Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Grand Hotel de l'Opera, BW Premier Collection offers 55 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1561 square feet (145 square meters) include conference space. This Victorian hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Grand Hotel de l'Opera, BW Premier Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15.90 per day)
  • Self parking on site (EUR 15.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,561 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 15.90 per day
  • Nearby parking fee: EUR 15.90 per day (16 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's wellness area (steam room and sauna) is open from 10 AM to 7:30 PM Monday-Saturday, except Wednesday (open until 6:30 PM). The wellness area is closed on Sunday.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Property Registration Number FR5079880358

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de l'Opéra
Grand de l'Opéra Toulouse
Grand Hôtel de l'Opéra
Grand Hôtel de l'Opéra Toulouse
Grand Hotel Toulouse
Grand Hôtel l'Opéra Toulouse
Grand Hôtel l'Opéra
Grand l'Opéra Toulouse
Grand l'Opéra
Grand Hôtel de l'Opéra
L'opera, Bw Premier Collection
Grand Hotel de l'Opera, BW Premier Collection Hotel
Grand Hotel de l'Opera, BW Premier Collection Toulouse
Grand Hotel de l'Opera, BW Premier Collection Hotel Toulouse

Grand Hotel de l'Opera, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 880 reviews
Rating 8 - Good. 260 out of 880 reviews
Rating 6 - Okay. 71 out of 880 reviews
Rating 4 - Poor. 29 out of 880 reviews
Rating 2 - Terrible. 22 out of 880 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with very welcoming and professional staff. The hotel is beautifully appointed, the beds are very comfortable. I absolutely recommend this hotel. Locally there are some great restaurants, the hotel will advise on these - one restaurant which really has a nice low key, yet a high quality standard of local food is called Campagne. (Booking is wise).
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel made us feel very welcome. They gave us a complimentary drink while we waited for our room to be ready. It is a beautiful hotel situated on Capitole square within easy walk of everywhere. Its a buzzing city full of cafes bars and restaurants...we loved it and our stay at this lovely hotel. We will revisit later in the year.
Stayed 2 nights in Jan 2025

8/10 Good

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, beautiful interior, comfy beds, wonderful location in the Capitol, right in the centre of Toulouse.
Stayed 2 nights in Jan 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel in a great location
Stayed 5 nights in Jan 2025

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel staff to be very helpful and friendly. The hotel is in a great location and easily accessible for disabled.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mouhamadou, Dakar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel with very nice staff in an excellent location of Toulouse
Stayed 2 nights in Jan 2025

10/10 Excellent

Tessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Garry, Boca Raton

Stayed 1 night in Jan 2025

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Well located, at the corner of the well known "Place du Capitole" in Toulouse CBD the hotel is on a prime spot for a few days as a tourist in Toulouse if you want to walk the city streets and discover the wonderful cafes/restaurant that the city has to offer. The hotel is decorated in an old fashion way and is missing a few essential to make it a real 4 stars hotel (e.g. small TV, no amenities in bathroom, standard breakfast, limited information given upon arrival).
Stayed 1 night in Jan 2025

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel in the heart of the city. Parking was very tricky (as noted by another reviewer) and made more difficult with the Christmas market. However, the hotel staff was extremely courteous and accommodating. Our room was a suite with separate living area and bed. The bathroom was modern and well appointed. Excellent location!
Stayed 2 nights in Dec 2024

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
charming, good helpful staff, even gave me bandaids when needed! great experience will come bACK.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Amenities, property conditions & facilities
Perfect all around: location, customer service, hotel room, reasonably priced. Would stay there again without hesitation.
Stayed 1 night in Dec 2024

10/10 Excellent

Ho Man

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Capitole at Christmas

Great location in the centre of Capitole area of Toulouse. The Christmas market was right in front of the hotel in the square.
Stayed 4 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Old style comfortable hotel, generous rooms, great eggs and bacon breakfast, and excellent bar, in the centre of Toulouse.
Stayed 3 nights in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Silvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel in a very good location. Spacious and comfortable room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Traveled with partner
Great location in Capitol square. Funky avante garde interiors and comfortable bedroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the city. Getting to the parking was a bit of work but it is right next to the hotel and was great value. Hotel staff directed me to the parking very well. Conveniently located next the a vibrant square and shopping/dining area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique vintage hotel, excellent and qualified staff. Perfect location to enjoy beautiful Tolouse
Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline

Traveled with partner
Hotel is nicely located
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

The hotel and staff were wonderful. The only issue was logistics. The hotel is located in the middle of the historic area and while there was a parking garage across the street below the city square (costing about 31 Euro/day), it was very difficult to access due to traffic and especially pedestrian traffic. There was no distinct difference between the cobblestone roadways and the sidewalks and pedestrians, cyclists, and scooters stepped directly in front of cars without looking. As a driver, I think you are simply expected to avoid a collision. It was stressful. I would recommend this hotel if you are using public transport as there is a metro stop within a 5 minute walk.
Stayed 4 nights in Oct 2024

10/10 Excellent

LUIGI

Stayed 1 night in Oct 2024