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Hotel Alta Garrotxa

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alta Garrotxa

Exterior
Free WiFi, bed sheets
Free WiFi, bed sheets
Exterior
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Carrer Sant Joan 12, Tortella, Girona, 17853
  • Viejo Bridge in Besalú
    8 min drive
  • Garrotxa Volcanic Zone Natural Park
    8 min drive
  • Museum of Miniatures and Micro-Miniatures
    9 min drive
  • Gerona (GRO-Costa Brava)
    39 min drive

Room options

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Free WiFi, bed sheets

Superior Double Room, Terrace

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room Single Use

Free WiFi, bed sheets

Double Room Single Use

  • Sleeps 1
  • 1 Twin Bed OR 1 Double Bed

View all photos for Superior Triple Room

Free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, 1 Double or 2 Twin Beds

Double Room, 1 Double or 2 Twin Beds | Free WiFi, bed sheets

Double Room, 1 Double or 2 Twin Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Mas Pere Pau

Pool
Pet friendly
Parking included
Free WiFi
4.8 out of 5, Exceptional, (25)
The price is $107
per night
$117 total
includes taxes & fees
Dec 8 - Dec 9
Mas Pere Pau

About this property

Hotel Alta Garrotxa

Tortella hotel with free breakfast
This smoke-free hotel features concierge services, an arcade/game room, and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a garden and a vending machine.
Hotel Alta Garrotxa offers 12 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Tortella hotel also offers a terrace, a vending machine, and an arcade/game room.

Hotel Alta Garrotxa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

Catalan, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • Elevator

More

  • At least 80% of food locally-sourced
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 1:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alta Garrotxa Hotel
Hotel Alta Garrotxa Tortella
Hotel Alta Garrotxa Hotel Tortella

Hotel Alta Garrotxa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 51 reviews" "
Rating 8 - Good. 25 out of 51 reviews" "
Rating 6 - Okay. 2 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little rooms A/C doesn’t work very well but cools down at night . Great location really nice small town amazing Deli shop amazing meats ! Would definitely come back close to a lot of attractions but not a lot of tourist which was nice
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lift which is perfect for people with mobility issues. The beds are not memory foam which is a plus in the heat of summer. The chef Martin is amazing. We have recommended the hotel to our family.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Stayed 1 night in Apr 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little boutique hotel. Very comfortable and quiet. Having breakfast included was awesome with a wonderful display of delicacies and flavors. We would recommend this hotel and should we return to the area we would definately go back.
Stayed 1 night in Feb 2024

8/10 Good

Karen RACHEL

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel used as a night stop through the Pyrenees. Clean and tidy, nice room at a good price. Did not see much of the town as arrived at night and did not eat in the resto other than a nice breakfast. Helpful staff. Only observation (not a criticism but for info) is that the parking is unsecured public space and is a few hundred meters from the hotel.
Stayed 1 night in Jan 2022

6/10 Okay

Nicola

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Habitación minúscula
La habitación era muy pequeña, abuhardillada y sin una silla ni espacio para poder poner la maleta, por lo que resultaba agobiante. Afortunadamente tenía aire acondicionado. Positivo la limpieza y fácil aparcamiento en calle cercana.
Stayed 1 night in Aug 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Het was een prima kamer, enig minpuntje was dat er geen gewoon raam inzat. Alleen 2 dakramen. Was dus erg donker. Jammer dat de lift maar tot de 2e verdieping ging. Mensen met een handicap zouden daar problemen mee kunnen hebben. Maar het was goed vertoeven daar. Heel aardig personeel.
Stayed 1 night in Aug 2024

8/10 Good

Martin, Staufenberg

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Sehr kleines aber feines Örtchen. Ein süßes Hotel mit eigenem Charme.
Stayed 6 nights in Jul 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
solo fui una noche y el sitio es ideal.me gusto.
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personal excelente
Nuestra estancia fue de 2 habitaciones (2 parejas) Hotel pequeño, 15 habitaciones. Personal encantador y muy servicial Nuestra habitación tenía una terraza con sillones y sofa y una mesa con 4 sillas, para cenar o jugar con amigos, o pasar una velada agradable. Lo recomiendo mucho
Stayed 1 night in May 2024

6/10 Okay

Sonia

Traveled with partner
Liked: Staff & service
Disliked: Amenities
El alojamiento calidad precio bien, la habitación pequeña pero por el precio no puedes pedir más, el personal muy amable, el desayuno nos sorprendió gratamente ya que estaba todo buenisimo. Lo peor es que en el pueblo solo un bar para poder cenar algo y no nos gustó
Stayed 1 night in May 2024

10/10 Excellent

FLAVIO HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusta mucho
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad/precio
Hotelito en un pueblo ideal para caminar o darle a la bice por la zona. No esperar grandes lujos, pero está bien por el precio. El desayuno también es muy aceptable, con productos de la zona. No me gustó: el agua no salía caliente, por más tiempo que se dejar correr (y encima con sequía).
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Precio calidad bien
Stayed 1 night in Feb 2024

8/10 Good

Manuela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura semplice, pulita, con camere ampie. Personale molto gentile e disponibile, buona colazione (soprattutto i salumi che sono stati molto apprezzati da mio marito!). C'è una saletta con a disposizione un frigorifero, un microonde e tutto il necessario per farsi un tè o un caffe, compresi i biscotti! sono inoltre disponibili giochi da tavolo e libri per bambini. Ottima posizione per visitare l'alta Garroxta.
Stayed 2 nights in Dec 2023

10/10 Excellent

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Josep

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

FLORENCE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour 1 nuit
Tres bon rapport qualité prix, le personnel a été tres derviable, la chambre n'est pas très grande mais confortable.
Stayed 1 night in Dec 2023

8/10 Good

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidad y comodidad absoluta.
Hotel sin muchas pretensiones pero ideal para estar una estancia corta, excelente desayuno, mucha limpieza, situado en un pueblo con poco movimiento por lo menos en Octubre, donde solo había un Bar abierto ya que no había restaurante en hotel en estas fechas. Un edificio muy antiguo pero totalmente renovado por dentro. Totalmente aconsejable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lea

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
sehr nettes Personal wirklich leckeres Frühstück super Service tolle Gegend um Zeit in der Natur zu verbringen
Stayed 3 nights in Sep 2023