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Hotel Buen Valle

3.0 star property

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Photo gallery for Hotel Buen Valle

Standard Room | 1 bedroom, down comforters, desk, laptop workspace
1 bedroom, down comforters, desk, laptop workspace
Restaurant
Outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Blvd. Torreón Matamoros y calle 66 ote, Col. Gustavo Diaz Ordaz, Torreón, COAH, 27080
  • Torreon Urban Forest
    ‪3 min drive‬
  • Galerías Laguna
    ‪7 min drive‬
  • Revolucion Stadium
    ‪7 min drive‬
  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    ‪6 min drive‬

Room options

View all photos for Basic Suite

Basic Suite | 1 bedroom, down comforters, desk, laptop workspace

Basic Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, down comforters, desk, laptop workspace

Deluxe Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | 1 bedroom, down comforters, desk, laptop workspace

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, down comforters, desk, laptop workspace

Double Room

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Buen Valle

3-star Torreón hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall.
Hotel Buen Valle offers 53 accommodations with air conditioning. Beds feature down comforters. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Hotel Buen Valle has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Hotel Buen Valle has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 50 to 250 for adults and MXN 50 to 250 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Children's games
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50 to 250 for adults, and MXN 50 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Buen Valle Hotel
Hotel Buen Valle Torreón
Hotel Buen Valle Hotel Torreón

Hotel Buen Valle Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 57 reviews
Rating 8 - Good. 13 out of 57 reviews
Rating 6 - Okay. 4 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 6 out of 57 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Bueno para relajarse
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

William Henry

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything everywhere I need it to go.
Stayed 5 nights in Nov 2024

10/10 Excellent

Eleanor, Magna

Traveled with family
Liked: Cleanliness, amenities
Staff was really friendly
Stayed 1 night in Oct 2024

8/10 Good

Cecilia

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

para llegar un día

El personal de recepción no es amable sinceramente no se si las sobrepasaba la ocupación ya q era el fin del maratón, nos dieron el cuarto tarde después d la hora de check in y al día siguientes antes de las 8 nos estaban tocando para ver si ya íbamos a dejar el cuarto sinceramente me pareció q les urgía q nos fuéramos, el personal de mantenimiento 10 de 10 nos cambió una pantalla q no servía del cuarto el si fue excelente.el cuarto limpio pero únicamente tenía un bote de basura mini en el baño, me hubiera gustado tener uno en el cuarto y lo mismo afuera les hacen falta botes de basura, estuvo bien para un día q necesitaba q me saliera económico por reservar de última hora … pero más no creo
Stayed 1 night in Feb 2025

2/10 Terrible

Ana, Benito Juarez

Business traveler
Disliked: Cleanliness, staff & service, amenities
LA PEOR EXPERIENCIA QUE HE TENIDO EN UN HOTEL. Primero el control de la TV no servía, tuve que bajar a la recepción a pedir que lo arreglaran dos veces y cuando quedó, tenía que estar frente al televisor para que el control pudiera cambiar al canal. Otra cosa, fue que pagué la habitación con desayuno incluido y por errores administrativos que no son problema mío, me quitaron el café de la boca en el restaurante cuando ya estaba sentada ordenando, porque no estaba en su listado de personas que podían comer, me mandaron a la recepción y la recepcionista en lugar de revisar con la aplicación y resolver, culpo a su compañera anterior y me dijo que como no me anotaron en el listado, no me podían dar el desayuno que pague. No me vuelvo a parar en ese lugar. Muy mal el servicio. NO VAYAN, NO LO RECOMIENDO PARA NADA
Stayed 1 night in Mar 2025

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Alberto, Ciudad de México

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción para hospedarse, sin embargo, está un poco aislado de centros comerciales y plazas. A pesar de eso si volvería a hosoedarme ahí. El personal siempre muy atento y el hecho de que cuenten con restaurante da muchas opciones para comer.
Stayed 5 nights in Feb 2025

10/10 Excellent

luis mario jose

Stayed 3 nights in Feb 2025

6/10 Okay

Carlos R., Tlajomulco de Zuniga

Liked: Cleanliness, staff & service
Buena atención y rápida en la Recepción, lamentablemente me asignaron la primer habitación pegada a la entrada del lobby/hotel y hay mucho ruido de carros, el cuarto limpio aunque la cama y sábanas con algunas manchas.
Stayed 1 night in Mar 2025

10/10 Excellent

Hyun Joon

Stayed 1 night in Feb 2025

10/10 Excellent

german

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia

Todo excelente , desde la llegada a la salida .. seguro, cómodo, limpio y bonito
Stayed 1 night in Feb 2025

8/10 Good

Jorge

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje en pareja

Muy bien en cuanto atención y servicio en general, nada más por traer pick up medio complicado para el estacionamiento, en general muy bien
Stayed 1 night in Feb 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En buen estado el cuarto y limpia
Stayed 2 nights in Jan 2025

8/10 Good

rodolfo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
,,,
Stayed 1 night in Jan 2025

10/10 Excellent

EDUARDO

Stayed 4 nights in Dec 2024

10/10 Excellent

Jaime Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Denyse Esmeralda

Stayed 2 nights in Dec 2024

2/10 Terrible

Jorge

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de recepción muy mal en el trato al cliente y muy mal servicio, las habitaciones muy sucias y la ropa de cama con olor a sudor, manchas en las sábanas, las almohadas sucias y con mal olor. Nada recomendable, deberían mejorar la limpieza y el trato al cliente
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Liked: Staff & service, property conditions & facilities, room comfort

Limpieza

La mucama de mi habitscion se fue sin limpiarla el dia dos de mi estancia solo por eso no fue perfecto
Stayed 3 nights in Dec 2024

8/10 Good

Juan R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Casi excelente.

Tuve una estancia de dos semanas. No estuvo mal, pero para ponerle 5 estrellas me faltó un lugar para colgar mi ropa (pues solo está el mueble debajo de la tele para colocarla como se ve en la foto), agua embotellada diario (solo a mi llegada había dos botellitas de 250 ml), un pequeño escritorio con su silla para trabajar en la compu y acabar con ese aroma a encerrado de la habitación que pica un poco la nariz hasta que uno se acostumbra. La limpieza se hacía muy bien, no era por ahí el asunto. El restaurante con precios muy buenos y variedad de platillos. Volvería sin duda, solo ojalá atiendan estos puntos. Gracias por lo demás!
Stayed 12 nights in Nov 2024