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Crowne Plaza Torreon, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Torreon, an IHG Hotel

Bar (on property)
Exterior
Indoor pool
Dining
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Parking included
  • Bar
  • Pool
  • Free airport shuttle
  • Spa

Explore the area

Map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
  • Revolucion Stadium
    3 min drive
  • Tripas
    1 min walk
  • Torreón Bus Station
    9 min walk
  • Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    10 min drive

Room options

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Business Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Business Lounge Access

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master) | Premium bedding, down comforters, in-room safe, desk

Suite (Master)

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Governor)

Premium bedding, down comforters, in-room safe, desk

Suite (Governor)

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Torreon, an IHG Hotel

4-star Torreón hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is not available.
Crowne Plaza Torreon, an IHG Hotel offers 193 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has massage/treatment rooms. Services include facials and body treatments.
In addition to a full-service spa, Crowne Plaza Torreon, an IHG Hotel features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a spa tub, and a sauna. A shuttle from the hotel to the airport is complimentary to guests (available on request). Onsite self parking is complimentary.

Crowne Plaza Torreon, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Crowne Plaza Torreon, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15,070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Crowne Plaza Torreon, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 62 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yadira

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel in Torreon, dont lose the beat.
The hotel is great, the only problem was the check in, the person that checked me in was rude.
Stayed 1 night in Sep 2024

6/10 Okay

Celia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old fashioned decor. Elevators are a HEADACHE! The size of hotel requires more elevators. Had to wait 15 min every single time to get an elevator down.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2024

10/10 Excellent

Nataly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos, EAGLE PASS

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación , personal muy atento y dispuesto
Stayed 2 nights in Aug 2024

6/10 Okay

Mariana Paola

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Elevators didnt work properly....not so clean
Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Traveled with family
Liked: Staff & service, property conditions & facilities
It was very comfortable there
Stayed 3 nights in Jul 2024

10/10 Excellent

DEYANIRA

Stayed 1 night in Aug 2024

8/10 Good

Luis, Santa Catarina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in general. A ten floor building with a great Mexican breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Sauna not functioning for years
Stayed 4 nights in Jul 2024

8/10 Good

Arturo

Traveled with family and small children, Traveled with family
Liked: Staff & service
There is room for improvement regarding cleanliness.
Stayed 2 nights in Jul 2024

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

MUHAMMAD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 3 nights in Jul 2024

6/10 Okay

Frédérick

Traveled with family
Stayed 3 nights in Jul 2024

2/10 Terrible

Antonio

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I requested a Premium room with a king bed and they punt in a supposedly Premium but with 2 queen bed, and the bed sheet were stained, looks like they never washed the sheets, disgusting
Stayed 1 night in Jul 2024

6/10 Okay

Jerry

Traveled with family
Liked: Amenities
It is a nice hotel but Old… the hallways and rooms smells moldy and humid. AC doesn’t really work and every time I took a shower the tub did not drain properly. The only positive thing about this hotel is their restaurant they have an amazing breakfast/lunch buffet. I will not stay here again but I would only come for the food.
Stayed 2 nights in Jun 2024

8/10 Good

Maricela

Stayed 4 nights in Jun 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love there staff! They were always heblpful,friendly and on point on every aspect. The property was super clean and safe accessible to restaurant pool and gym till late at night very convenient for night owl like me. This will be my to stay place from now on.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Raul

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Stayed 7 nights in Jun 2024

10/10 Excellent

Jovita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Jose A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I will say thank you to the staff they're amazing thanks Rosy for all the help and efficiency if you need something talk to her she is amazing
Stayed 1 night in May 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024