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The Grand Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Grand Hotel

Front of property - evening/night
Standard Double Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor wedding
Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Seafront, Torquay, England, TQ2 6NT
  • Torre Abbey Sands
    2 min walk
  • Compass Lounge & Brasserie
    1 min walk
  • Torquay Station
    3 min walk
  • Exeter (EXT-Exeter Intl.)
    39 min drive

Room options

View all photos for Standard Twin Room, Sea View

Standard Twin Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Inland)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room (Compact)

Double Room (Compact) | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (Compact)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (Inland)

Standard Single Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Inland)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Inland)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Grand Hotel

4-star hotel in Torquay City Centre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Grand Hotel features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This Victorian hotel also offers a children's pool, a seasonal outdoor pool, and a library. Onsite parking is available (surcharge).

The Grand Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 395 out of 1001 reviews" "
Rating 8 - Good. 331 out of 1001 reviews" "
Rating 6 - Okay. 157 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Juraluk

Stayed 1 night in Aug 2024

6/10 Okay

Martin

Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Liked: Cleanliness
Disappointing stay
Very disappointed with room. Supposedly a standard room but no outlook,dirty window difficult to open looking onto dirty walls and a cesspipe running vertically along the roof.Must be the best view in Torquay.
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mats

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice old hotel.. staff very friendly and courteous ...room was clean and comfortable.. bathroom needs to be upgraded... is tired and outdated... Noise from outside air conditioning/ extractor very noisy till 10.30 pm then from 8.30am in morning ...
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the Agatha Christie Festival and so close to the railway station. Bar is excellent and there was a charming pianist playing in the lounge.
Stayed 4 nights in Sep 2024

8/10 Good

Nigel, Birmingham

Traveled with partner
Liked: Amenities
Stayed 6 nights in Sep 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Victoria, EXMOUTH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay on business.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hotel
Very Grand, lives up to it's name
Stayed 2 nights in Sep 2024

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities
Had a weekend break, great service- nice room although slightly dated, very clean. Good breakfast. Bar and snacks good value. Only slight negative ordered a tuna sandwich and the bread was literally cut two inches thick, amazing value but so difficult to eat and wasteful. Our only negative, loved the stay.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay once again. Location is perfect and close to transport links A very comfortable relaxed stay at The Grand. Breakfast excellent also.
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service
Nice place, you can tell it was amazing back in the days. It is quite dated, however clean and the service was good.
Stayed 1 night in Sep 2024

4/10 Poor

Sian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what you see in the pictures
Corridors are mould ridden and damp, water dripping from calling into cream tubes. Room old, dated and dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went to a wedding Friday 6th September they could not do enough went over and above the gentleman that was organising the sit down meal sorry wasn’t sure of his name was so organised the meal was amazing and the staff was amazing couldn’t ask for more . What a beautiful place for a wedding and will definitely be staying there again .
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant Hotel. Sea view is brilliant. Lounge area is great. Free Newspapers available to read in lounge. Staff hardworking. Breakfast great. 3 Outdoor bench's other side of pool wall facing the sea on a private path for hotel guests only. Very clean Hotel. 15 min walk to main shops. Free parking outside (spaces limited). Anka a very hard working member of lounge staff and very helpful. Pool in the heat brilliant
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Tracey

Stayed 2 nights in Aug 2024

4/10 Poor

Janet

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The downstairs of hotel lovely and posh Bedrooms were shabby furniture scruffy. Chipped Bedroom size small cramped tv small limited channels no itv Bathroom very tiny rusted shower But balcony was a nightmare could only be got to through a sash window I had mobility problems asked for room near lift given one far from lift Breakfast was amazing and so was dinner Staff was friendly felt sorry for them as so many people complained about bedrooms they kept saying sorry
Stayed 3 nights in Aug 2024

8/10 Good

ROSALIND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend in Torquay. Very good service at the Grand Hotel. Hotel next to railway station which was useful as travelling by train. Didnt have evening meals at hotel, but breakfasts were excellent. Used the indoor pool which was adequate for a nice swim in the morning. Room pleasant and clean, but bed a bit hard. Hotel clean and tidy but generally decor looks a bit tired. Staff pleasant and helpful. Would be happy to stay there again.
Stayed 2 nights in Aug 2024