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The Grand Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grand Hotel

Front of property - evening/night
Indoor wedding
In-room safe, iron/ironing board, free WiFi, bed sheets
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Seafront, Torquay, England, TQ2 6NT
  • Torre Abbey Sands
    2 min walk
  • Torre Abbey
    7 min walk
  • Cockington Country Park
    8 min walk
  • Exeter (EXT-Exeter Intl.)
    39 min drive

Room options

View all photos for Standard Twin Room, Sea View

Standard Twin Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Inland)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room (Compact)

Double Room (Compact) | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (Compact)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (Inland)

Standard Single Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Inland)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Inland)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Grand Hotel

4-star hotel in Torquay City Centre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Grand Hotel features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This Victorian hotel also offers a children's pool, a seasonal outdoor pool, and a library. Onsite parking is available (surcharge).

The Grand Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 402 out of 1007 reviews" "
Rating 8 - Good. 330 out of 1007 reviews" "
Rating 6 - Okay. 156 out of 1007 reviews" "
Rating 4 - Poor. 80 out of 1007 reviews" "
Rating 2 - Terrible. 39 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Antonia

Liked: Cleanliness, staff & service, room comfort
Let down by the breakfast.
The room was fine, clean, well maintained. The staff were attentive and cheerful. Dinner was tasty but the menu had only very limited daily change. If we had stayed longer than our two nights it would have been boring. The hotel was let down by the breakfast. The fresh fruit salad was going brown, the hash browns and sausages were hardly edible. The fried eggs were only half cooked. All the hot food was barely warm. There was no teapot provided. Indeed on one morning there were no saucers provided. In over 50 years of staying in hotels here and abroad I think that this was the worst breakfast offering that I had experienced.
Stayed 2 nights in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
For such an iconic hotel in the area, the main reception was really welcoming and nice. The rooms however are very old and dated.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stay was very enjoyable! Jackie in the lounge was exceptional. She went over and beyond to help us! The bathroom was very poorly lit. Our view was stunning and Sophie at reception made that a reality for us.
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Traveled with group
Disliked: Property conditions & facilities
Not so Grand.
It was a seaside hotel built in the 19th century, I'm guessing the last revamp was in the 1980's. It was sadly about what I expected when booking and paying for the luxury of its position. Tired, with a fantastic location. The pool looked good (but not tested), spectacular view. The bathroom in the room I had was almost at the point of dangerous if you wanted a shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Roger

Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for railway station
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Lovelt entrance room dated and unclean
Downstairs was stunning the room unfortunately was dated and not clean, hairs left in bath. Ordered liver bacon and mash in resturant mash was beautiful liver was still bloidy, no replacement or discount offered
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

I enjoyed my stay again at The Grand hotel. We visit approx twice a year. The staff are friendly and we like the elevated location and history of the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

susi

Traveled with group
Liked: Property conditions & facilities
I’ve been staying here regularly for years. Never had a problem.
Stayed 3 nights in Aug 2024

8/10 Good

Jovie

Traveled with family
Liked: Cleanliness, amenities
Very satisfied
Stayed 3 nights in Aug 2024

4/10 Poor

Kate

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we thought we had the wrong hotel as the outside was so worn down looking compared to the photos online It was my first Anniversary treat to my Wife and I literally cannot put into words how disappointed I am. Our first room the carpets were stained, pillows were stained, wallpaper peeling off the walls and it smelt awful. We were given another room we later came across stains on the shower curtain, dirt on bath tiles, the bottom of the toilet was awful, the toilet brush was brown. We asked to have our room cleaned later on Sunday as we over slept. Went out came back late and nothing had been done. No bins emptied, clean towels, floor wasn't hoovered once. The amount of times I had to speak to reception I was too embarrassed to say anything else. We have taken pictures of everything and hot tap was broken, cold tap ran hot. From what was advertised I was immensely disappointed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 2 day stay food was lovely staff was very friendly great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star's! Excellent!!
We were lucky enough to extend our trip for an extra night and we only had to move into the room next door. No balcony but again a lovely spacious room with big windows overlooking the sea and pool. I can only give this beautiful hotel and it's staff a five star review!! We have booked again to return for a 3 night stay in November to watch the fireworks at Brixham and hopefully we can add on a couple of extra days if there's room. Top quality and Highly recommended!! The best Hotel in Torquay!!
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great breakfast.brilliant outdoor pool Would love to stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!! First class!!
Another fantastic stay at The Grand Hotel in Torquay. We booked a standard double room with a sea view and a balcony. Excellent room and cleanliness. The view from the balcony was lovely and the facilities in the hotel are perfect with an indoor and outdoor pool and spa. The staff were brilliant and we can't wait to come back again!! 5star in my eyes!! Thank you all for a wonderful stay and we hope to come back soon.
Stayed 4 nights in Aug 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Only reason not full 5 stars was found refreshments very expensive
Stayed 4 nights in Aug 2024

6/10 Okay

Livia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Grand in name only!
Tired and outdated room and bathroom. We had a balcony but didn't use as it was very dirty. Staff all very helpful at breakfast and also the cleaning staff did a good job. We booked the hotel for the pools. The pool area and changing rooms again tired and very dated. We were there in August and the weather was warm the rooms have no AC. We could open the window but as we had a Seaview room the traffic woke us up in the night and one night there was a wedding at the hotel and the wedding party was standing just outside our window drinking and talking loudly. I would not recommend and come again if interior still dated.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff
Lovely bar area , great staff, only problem was we had to put our pillows at the end of the bed as the room was sloping that much .needs renovation
Stayed 1 night in Aug 2024

2/10 Terrible

Korina

Stayed 2 nights in Aug 2024