Tru By Hilton Toronto Airport West

2.5 star property

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Photo gallery for Tru By Hilton Toronto Airport West

In-room safe, desk, laptop workspace, blackout drapes
Lobby
Indoor pool
Indoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

Map
6905 Dixie Road, Mississauga, ON, L5T 0B8
  • The International Centre
    ‪5 min drive‬
  • Woodbine Racetrack
    ‪11 min drive‬
  • Square One Shopping Centre
    ‪11 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 368 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Toronto Airport West

Mississauga hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Change of towels is available on request.
Tru By Hilton Toronto Airport West offers 121 accommodations with safes and irons/ironing boards. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Toronto Airport West features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a front-desk safe, an ATM, and an elevator. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Tru By Hilton Toronto Airport West has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • 2 accessible parking spaces
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Built in 2023
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property does not provide extended parking. Parking is limited to the duration of the guest's stay.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation (varies based on length of stay), plus a one-time cleaning fee of CAD 75.00 and a deposit of CAD 70 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CAD 70 per stay
  • Pet fee: CAD 70 per accommodation (varies based on length of stay) plus CAD 75.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Tru By Hilton Toronto West
Tru By Hilton Toronto Airport West Hotel
Tru By Hilton Toronto Airport West Mississauga
Tru By Hilton Toronto Airport West Hotel Mississauga

Tru By Hilton Toronto Airport West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1836 out of 2641 reviews
Rating 8 - Good. 554 out of 2641 reviews
Rating 6 - Okay. 143 out of 2641 reviews
Rating 4 - Poor. 52 out of 2641 reviews
Rating 2 - Terrible. 56 out of 2641 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Devinder

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice looking hotel
Overall the hotel is very nice. Front desk said they would prepare a bagged breakfast since we had to leave very early, but didn’t provide it. Hence the lower score. Overall, nice looking hotel and friendly staff in front desk. The shuttle drive seemed irritable and wouldn’t always help.
Stayed 1 night in Dec 2024

10/10 Excellent

Magdalena

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet, free shuttle
Stayed 1 night in Dec 2024

8/10 Good

bayandorj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Discriminatory Hotel
The hotel's general manager yelled at me in a vacant room in the presence of his staff because I requested a private and confidential discussion in an office. The hotel's general manager deactivated my card to lock me out of the room I paid for and then he kicked me and my service animal out of this location for having my service animal with me. The hotel's general manager refused to provide his name when I requested it, refused to refund me for the reservation even though he had cancelled it himself, and accused me of hiding a pet dog. He also attempted to charge me a pet fee for my service animal, but I had already locked my card through the mobile application. Discrimination based on disability is unlawful under the Ontario Human Rights Code. As a provider of goods and services, Tru by Hilton Toronto Airport West has a duty to accommodate me. Because my dog is a service animal, it is not appropriate to charge me a pet fee, as my animal supports me with my disability. Hotels.com requested a refund waiver from Tru by Hilton Toronto Airport West but the hotel denied the request twice.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 1 night in Dec 2024

10/10 Excellent

Davanand

Stayed 1 night in Nov 2024

10/10 Excellent

Glynnice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

wangdi

Liked: Cleanliness, staff & service, property conditions & facilities
Good at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very friendly and accommodating
Stayed 1 night in Dec 2024

10/10 Excellent

Carol Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Stayed 1 night in Dec 2024

10/10 Excellent

Amarachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious. I liked the co-working spaces in the lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Sabeeh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best complimentary breakfast!! Offered board games as well !! Unique experience
Stayed 1 night in Dec 2024

10/10 Excellent

Carol Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very friendly and efficient and solution driven. Rooms are clean, lobby is cozy and warm.
Stayed 1 night in Dec 2024

10/10 Excellent

Viresh, Somerset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chandraprakash

Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and new hotel. All employees were extremely friendly! Great experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offered a reliable shuttle to and from the airport. It was clean and the staff were friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosnani, Singapore

Stayed 1 night in Nov 2024