4/10 Poor
Margaret
Nov 19, 2024
Liked: Cleanliness
I was in Toronto for an 6 hr overnight between flights and thought a Hilton airport hotel would be appropriate. This airport hotel is a 20 minute shuttle from the airport. The shuttle for this property was not well marked. In the morning the shuttle was running so late I took an Uber to ensure I made my flight. The staff was trying their best but they seemed understaffed at both check in and check out. It was a very expensive stay - but I expect the prices were driven by the Taylor Swift concert. I would be shocked if the regular cost for this hotel was the price I paid. ( it was the most expensive but the worst of the 3 I stayed in on this trip ) Overall I was disappointed in this experience.
Margaret
Stayed 1 night in Nov 2024