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The Postmark Hotel

4.0 star property

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Photo gallery for The Postmark Hotel

Rooftop terrace
Premium bedding, pillowtop beds, individually decorated
Restaurant
Restaurant
Executive Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
180 Main St S, Newmarket, ON, L3Y 3Z2
  • Magna Centre
    ‪3 min drive‬
  • Upper Canada Mall
    ‪4 min drive‬
  • Newmarket Theatre
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪44 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Terrace

Superior Room, 1 Queen Bed, Non Smoking, Terrace | Premium bedding, pillowtop beds, individually decorated

Superior Room, 1 Queen Bed, Non Smoking, Terrace

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Deluxe Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking

  • 384 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Premium Room, 1 King Bed, Accessible, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Premium Room, 1 King Bed, Non Smoking

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

  • 370 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, individually decorated

Executive Room, 1 King Bed, Non Smoking

  • 518 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Terrace

Premium bedding, pillowtop beds, individually decorated

Superior Room, 1 King Bed, Non Smoking, Terrace

  • 318 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Postmark Hotel

4-star Newmarket hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space.
The Postmark Hotel offers 55 air-conditioned accommodations with bathrobes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, 4 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1974 square feet (183 square meters) include conference space. This Newmarket hotel also offers a fitness center, a rooftop terrace, and room service (during limited hours). Parking is available onsite for a surcharge.

The Postmark Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Postmark Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 9 to 27 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Art gallery
  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 1,974 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day (maximum CAD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 9.00 to 27.00 per person
  • Covered self parking fee: CAD 25.00 per day
  • Pet fee: CAD 25 per accommodation, per day (maximum CAD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

The Postmark Hotel Hotel
The Postmark Hotel Newmarket
The Postmark Hotel Hotel Newmarket

The Postmark Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 6 out of 47 reviews
Rating 4 - Poor. 6 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning gem of a hotel! No complaints, a great experience all around. We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel that continues to improve
This was our 4th booking at the hotel since it opened a few months ago, so obviously we enjoy staying there. We are recognizing significant improvements in their service with each visit. The significant improvement this time was that the lobby location now offers breakfast. We also ate a meal in the roof top restaurant and the food in both locations was excellent. We have been given different rooms on each of our stays in the hotel. The suite we were in this time was the best designed and appointed. It ranked well with some of the better hotels we have stayed at internationally and throughout Canada. The hotel is surrounded by shops in the quaint old town of Newmarket and is definitely the best place to stay if you are visiting the area.
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I want to be clear that there were 2 great staff. One was the lady that delivered our room service and the other was a young girl that took over our check In after the incredibly rude girl sent us walking all over the hotel but it the completely wrong area. No apology, no eye contact and she alone is a reason not to return. Perhaps a French lady? Also, the server in the restaurant, another young girl, knew nothing, was useless and lazy. Anything we asked she didn’t know or said no we don’t yet the people next to us had it. I will give an example of how ridiculous this was..first we asked for two whole lemons (we normally have our own for our morning detox) she said there was one only. Before we left we asked a man (he was amazing) he asked how many would we like they had tons. Second, we asked for jam for toast. She said no We don’t have any. She said we have butter, my husband asked is it not already buttered? She said no we don’t butter the toast. So now it’s cold and she brings Cold butter over. Just poor service for a nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Enio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The staff was always very friendly, especially Anthony Gallo who was extremely helpful and always attentive to our needs. The place is wonderful, modern, very well decorated and the atmosphere is very pleasant.
Stayed 2 nights in Oct 2024

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service alll round.Particularly madina at reception,who helped us with the wrong booking from Expedia!
Stayed 3 nights in Oct 2024

4/10 Poor

FREDERIC

Liked: Cleanliness, amenities, property conditions & facilities
I liked the room but found it way overpriced for what is being offered. Here are the reasons for the 2 star review. Room was nicely appointed but had no day curtain so for privacy that meant closing the big cumbersome to open block curtain. There was lots of noise from inside of hotel coming from the access doors to the corridor beside the room which ruined the stay. Got awaken almost every hour due to this. The couch and sitting area faces away from the and are on same wall as the TV so dont expect to see the TV sitting unless your head turns like an owl. There was a table in the middle of the L shape couch for putting a laptop on but no electrical outlet anywhere near so i had to move the table and chair under the TV to have access to an outlet, not the best setup. There was no luggage rack in the room or iron and no provisions to place your luggage on anything except the floor. Lighting in the bathroom is really lacking and dark, no makeup or shaving mirror and no soap shelf in the shower. The bathroom also lacked a tissue box for some reason and only had one small hook for towels so if you are 2 one is going on the floor. To those that are scent sensitive beware that the hotel uses automatic scent sprayers, my allergies kicked in on the first night due to this and with an overwhelming spray scent that engulfed the room at one point. Also found out, the day of, that none of that their 2 restaurants were opened or room service available on thanksgiving morning making for
Stayed 2 nights in Oct 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place but no breakfast
The Postmark is in a beautifully refurbished heritage building in the old town centre of Newmarket. The only issue I have with the hotel is that it doesn’t offer a breakfast service on week days. While there are a number of restaurants and even coffee shops in the area, none of them seem to be open before 9 am.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conversion of the old post office into a hotel is incredible. The staff were very considerate. If we are in the area again, will definitely return.
Stayed 4 nights in Sep 2024

4/10 Poor

Jordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was nice and as expected. Renovations were great, lobby was beautiful. Had a very odd experience checking in where staff were very confused on our reservation. We’re unable to successfully check us in, it took 45 minutes start to finish, and we never received room keys. Had to be escorted to room and let In with staff master key. Fortunately we were just there 1am-11am to sleep after a wedding and didn’t need in-out access, but was very odd. Staff was friendly and apologetic but we were very tired and just wanted to be able to check in and go to bed. Also was surprised that there were no dead bolts/chains on the bedroom door.
Stayed 1 night in Sep 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

manon

Stayed 2 nights in Oct 2024