The Anndore House, part of JdV by Hyatt

4.0 star property

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Photo gallery for The Anndore House, part of JdV by Hyatt

Lounge
Reception
Exterior
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
15 Charles Street East, Toronto, ON, M4Y 1S1
  • Downtown Yonge
    ‪1 min walk‬
  • Royal Ontario Museum
    ‪10 min walk‬
  • University of Toronto - St. George Campus
    ‪17 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Loft, 2 Queen Beds (High Floor)

9.4 out of 10
Exceptional
(25 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite (Master)

9.0 out of 10
Wonderful
(6 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(26 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed

9.6 out of 10
Exceptional
(62 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Loft, 2 Queen Beds

9.4 out of 10
Exceptional
(41 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Loft, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

The Anndore House, part of JdV by Hyatt

4-star hotel in Downtown Toronto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
The Anndore House, part of JdV by Hyatt offers 113 accommodations with laptop-compatible safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 3500 square feet (325 square meters) include a conference center. This eco-certified hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

The Anndore House, part of JdV by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Constantine - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Scarlet Door Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (CAD 50.85 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 18 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Constantine
  • Scarlet Door Cafe

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (3,500 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 18 to 30 per person
  • Valet parking fee: CAD 50.85 per night (in/out privileges)
  • Pet fee: CAD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Anndore House Hotel Toronto
Anndore House Hotel
Anndore House Toronto
Anndore House
The Anndore House
The Anndore House, part of JdV by Hyatt Hotel
The Anndore House, part of JdV by Hyatt Toronto
The Anndore House, part of JdV by Hyatt Hotel Toronto

The Anndore House, part of JdV by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 705 out of 1026 reviews
Rating 8 - Good. 207 out of 1026 reviews
Rating 6 - Okay. 59 out of 1026 reviews
Rating 4 - Poor. 32 out of 1026 reviews
Rating 2 - Terrible. 23 out of 1026 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is very roomy and spacious. It was great to have a record player to play some background music as well as an empty fridge to store drinks and snacks. The bathroom was very clean and also spacious. The cafe downstairs was nice to get a coffee to go in the morning. I also enjoyed the snacks in the mini bar on offer. Would definitely stay again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kelly

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
There was no coffee in the rooms. Had to go down to front desk. Smallest cups ever in the hall way which was full of people. Lots of hair on the bathroom floor.
Stayed 1 night in Nov 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem of a property - lovely staff, great rooms and fantastic restaurant/bar. However, it is next to a church where there are lots of homeless people taking drugs at all hours. It did not feel safe.
Stayed 2 nights in Oct 2024

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and spacious
Stayed 1 night in Oct 2024

10/10 Excellent

M. K.

Stayed 1 night in Oct 2024

6/10 Okay

Ricardo

Business traveler
Liked: Cleanliness, property conditions & facilities
Overpriced boutique hotel, with snobby rude front desk day staff that act like they are running a club in New York. The restaurant opens late for breakfast. The room design tries really hard to be edgy but falls flat like the cabinetry. The rooms are quiet, comfortable and very clean. It was between the W up the street and this one and gave it a try but should have stayed at the W for the same price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Ana Laura Fernandez de la

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the second time we stay at this hotel and we just love it.
Stayed 1 night in Oct 2024

10/10 Excellent

Allyson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful design. Luxurious. Cool. Exceptional food.
Stayed 1 night in Aug 2024

4/10 Poor

JENNIFER, Rochester

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Demi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica, Westville Road

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it might be too much style over substance, but it is a great property with unique design and friendly staff, in a really convenient location. I will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Comfortable & cute, not great part of town
This place was trendy and fun. The room was spacious and comfortable. There was complimentary bottled water, which most places don’t give you. The 24hr availability of someone at the front desk was helpful for an early checkout before our flight. We loved having buttons next to our bed to control the room lights. Outlets were easy to find for charging devices. The bed was comfortable and the decor was cute. The only thing we didn’t enjoy was the location of town; we didn’t feel super safe. There was a guy sleeping in front of the entrance at 6am when we left one morning. We woke up to hear a mugging outside at 11pm one night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly people.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a lot of facilities. The outside area isn’t the most convenient area in Toronto but still quite walkable.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very clean and great. Enjoyed our stay and highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kaley, St. Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok. Modern but lazy. Good location, comfortable but bare bones.
Stayed 1 night in Sep 2024

6/10 Okay

Erica

Business traveler
Liked: Cleanliness, staff & service
Presents online like a nice hotel, but is actually a little strange. Strange air conditioning. Weird sounds. Overpriced for the value.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ragasahn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Zafar, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Anndore. Nice room, good size, and great design/decor. The hotel is in as central a location as you can get for Toronto, which makes it easy to get around either on foot or using the subway system. That said, even though I personally loved the location, if you're not accustomed to the eclectic sights and sounds of a big city, you might not like some aspects of the neighbourhood.
Stayed 11 nights in Aug 2024