Sheraton Parkway Toronto North Hotel & Suites

4.0 star property

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Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Facials, 6 treatment rooms, massages
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar

Explore the area

Map
600 Highway 7, Richmond Hill, ON, L4B 1B2
  • Splitsville Richmond Hill
    ‪13 min walk‬
  • Seneca College - Markham Campus
    ‪15 min walk‬
  • First Markham Place
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

Club Suite, 1 Bedroom

  • 406 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed with Sofa bed

  • 316 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

  • 378 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed with Sofa bed

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 376 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, 1 King Bed with Sofa bed

  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Queen Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sheraton Parkway Toronto North Hotel & Suites

4-star Richmond Hill hotel connected to a shopping center, close to Splitsville Richmond Hill
This smoke-free hotel features 2 indoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Sheraton Parkway Toronto North Hotel & Suites offers 312 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, a hot tub, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Signature Beauty Lounge has 6 treatment rooms. Services include massages and facials. The spa is open daily.
Sheraton Parkway Toronto North Hotel & Suites features a full-service spa, 2 indoor swimming pools, a health club, and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 31000 square feet (2880 square meters) include a conference center. This eco-certified hotel also offers a seasonal outdoor pool, a steam room, and spa services. Onsite covered self parking is complimentary.

Sheraton Parkway Toronto North Hotel & Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Crave Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.
Spirits Bar - Onsite bar. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25.98 for adults and CAD 14.68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crave Restaurant
  • Spirits Bar
  • Starbucks

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Racquetball/squash
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fenced pool
  • Free crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (31,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per night, plus a deposit of CAD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 150 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 25.98 for adults and CAD 14.68 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 20 to September 18
Pool access available from 6:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Markham Sheraton
Sheraton Markham
Sheraton Markham Toronto
Sheraton Parkway
Sheraton Parkway Markham
Sheraton Parkway Toronto Markham
Sheraton Parkway Toronto Markham Hotel
Sheraton Parkway Toronto Markham Hotel Richmond Hill North
Sheraton Parkway Toronto North Richmond Hill Markham
Sheraton Toronto Markham
Sheraton Parkway Toronto North Richmond Hill Markham Hotel
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Parkway Toronto North Hotel
Sheraton Parkway Toronto North Richmond Hill
Sheraton Parkway Toronto North
Sheraton Richmond Hill
Richmond Hill Sheraton
Sheraton Parkway Toronto North Richmond Hill Ontario
Sheraton Hotel Richmond Hill
Sheraton Parkway Toronto North Richmond Hill / Markham
Sheraton Parkway Toronto North Hotel & Suites Hotel
Sheraton Parkway Toronto North Hotel & Suites Richmond Hill

Sheraton Parkway Toronto North Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1092 reviews
Rating 8 - Good. 249 out of 1092 reviews
Rating 6 - Okay. 91 out of 1092 reviews
Rating 4 - Poor. 49 out of 1092 reviews
Rating 2 - Terrible. 45 out of 1092 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jingwei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 2nd stay ! Will return .
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool
Stayed 3 nights in Nov 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff we encountered we very friendly - front desk, housekeeping, and especially the waiters in the dining room at breakfast. Plenty of parking outside and garage, spacious, clean, excellent food, and conveniently located.
Stayed 3 nights in Nov 2024

10/10 Excellent

Remberto

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park
Stayed 1 night in Nov 2024

10/10 Excellent

adam

Stayed 2 nights in Oct 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is quiet and safe,i love to stay here
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and out, room was super clean and decent value. Definitley the best hotel in the area
Stayed 1 night in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible property. I have passed by a few times and didn't realize how big the property is. Customer service is on its game! Special thanks to Fazia (sorry if I got it wrong) at front desk. From the over the phone to in person interaction, this is how service is done! Clean rooms, swimming pools and amenities. I can't wait to visit again.
Stayed 1 night in Nov 2024

10/10 Excellent

Xin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked the staff if we can check out a bit later than the normal 12pm. They helped me to extend to 1pm. The staffs are so nice. And youll jave 10 dollar credit for the Starbucks or restaurant in th lobby.:) Will definitely come back next time.
Stayed 1 night in Nov 2024

10/10 Excellent

Huy cheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

SONG HUA

Liked: Amenities
Good
Stayed 2 nights in Oct 2024

6/10 Okay

J

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Alma

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff can’t comply to simple request, like I would like to buy slippers that We can use inside the hotel room totally denied or ignored by the front desk employees
Stayed 2 nights in May 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, professional and knows to handle exhausted customer during check in/check out. Room is clean. Restaurant/Coffee shop nearby. Complimentary breakfast has great options. Highly Recommend. Note: the only thing is the door open/shut sound , and if someone is outside your door close to your room or when someone open/shuts the door you can hear it inside the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ziye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer experience
Stayed 2 nights in Oct 2024

8/10 Good

Zara

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Cassidy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024