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Sheraton Centre Toronto Hotel

4.0 star property

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Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Point of interest
Exterior
Executive lounge
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
Toronto, ON
  • Nathan Phillips Square
    ‪2 min walk‬
  • CF Toronto Eaton Centre
    ‪5 min walk‬
  • Downtown Yonge
    ‪6 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, Non Smoking

  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Garden View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down comforters, pillowtop beds, in-room safe, desk

Club Suite, 1 Bedroom

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 Queen Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Queen Beds

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Centre Toronto Hotel

Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Sheraton Centre Toronto Hotel provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 60 meeting rooms. Event facilities measuring 5383 square feet (500 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2022.

Sheraton Centre Toronto Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1452 out of 2248 reviews
Rating 8 - Good. 477 out of 2248 reviews
Rating 6 - Okay. 154 out of 2248 reviews
Rating 4 - Poor. 85 out of 2248 reviews
Rating 2 - Terrible. 80 out of 2248 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Biren

Stayed 2 nights in Oct 2024

8/10 Good

Rod

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

D & C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is within walking distance from train station and the venue we were attending. Very clean
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel with the exception of the extremely high cost of overnight parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Krista

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything was great; however, when paying over $400 a night, I expect a microwave in my room.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ruben Antonio

Business traveler
Liked: Amenities
Friendly and efficient staff. The room was impeccably clean. It was a pleasure to stay in this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
R and R
Very comfortable and accommodating. Wouldn’t hesitate to return.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me and my family stayed for 4 nights for the Toronto Waterfront Marathon that my husband was participating in and we enjoyed the city view! The kids enjoyed the pool as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bonnie Lee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Was able to get early check-in was able to walk to the train station to get to the airport. Very local felt safe. Hotel was clean and the staff was accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ludovic

Stayed 3 nights in Oct 2024

8/10 Good

Johanne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is well maintained and centrally located. Staff are friendly and efficient. My only complaint would be the noise. My room faced city hall and bells went off every hour and there are no restrictions to construction at night!!! I highly recommend wearing ear plugs for sleeping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location Easy check in Close to major attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 2 nights in Aug 2024

8/10 Good

Nexus

Liked: Cleanliness
Friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

Vanna

I was at your property for the redken fushion ( which was fantastic) from my understanding, your hotel provided the food, it was disgusting. The only thing I was able to have was the drinks. All the meals were cold and just not good. I wouldn’t say the food ever again. My room was very clean and that aspect was great. However the festival that was happening outside my window made it very difficult to get a good rest and the construction was very annoying. Not having a shuttle to the airport is very inconvient considering people are constantly going to and from. Breakfast was too expensive and didn’t look to be worth the money. For such an expensive and nice looking hotel I expected more.
Stayed 4 nights in Oct 2024

8/10 Good

george

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Tommy

Stayed 3 nights in Oct 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Buffy

Liked: Cleanliness, staff & service
Construction going on all night , very noisy
Stayed 1 night in Oct 2024

10/10 Excellent

Zewen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good, satisfied with all Sheraton hotels so far.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian, St.Catharines

Liked: Property conditions & facilities
Love TO
Stayed 1 night in Oct 2024

10/10 Excellent

Nataya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurants needed
The only restaurant to eat in was totally in the lobby. Noisy and dusty. As there was a marathon of 30,000 people in Toronto it obviously was crazy busy. Otherwise the lounge up high in the sky was a cost of $150.00 just to be there. Madness.
Stayed 1 night in Oct 2024

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024