2/10 Terrible
Britany
Traveled with family
Dec 11, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A Nightmare Stay at Park Inn by Radisson Brampton - AVOID THIS HOTEL
Rating: 0/5
I'm writing this review as a warning to others: stay far, far away from the Park Inn by Radisson in Brampton, Ontario. Our recent stay was an unmitigated disaster, and I'm still trying to process the sheer incompetence and negligence of this hotel.
Within 24 hours my car was stolen from the handicap spot RIGHT IN FRONT OF THE PROPERTY. Yes, you read that right. Three cameras were in view, but because of the cheap, low-quality cameras, the footage was too dark to make out any faces. The police officer investigating the theft couldn’t see much by the lack of usable footage. And this happens multiple times a day in the area so he wasn’t much help.
But that was just the beginning. The next day, we requested a room change to be closer to our rental car, and the new room had NO TV.
Meanwhile, two other women were complaining to the sole desk worker about two men constantly knocking on their door, harassing them. It was clear that security was virtually non-existent at this hotel.
And if all that wasn't enough, on the morning of our checkout, someone OPENED OUR DOOR WITHOUT KNOCKING. Thankfully, we had the top bolt closed and yelled when it opened so he ran. Cops were not called
I had brought my parents to Canada for a vacation, a chance to reconnect with fam after the passing of our uncle and grandma. Instead, our stay at the Park Inn by Radisson Brampton turned into a nightmare.
Britany
Stayed 3 nights in Dec 2024