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Pan Pacific Toronto

4.0 star property

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Photo gallery for Pan Pacific Toronto

Exterior
Seasonal outdoor pool
Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪5 min drive‬
  • Aga Khan Museum
    ‪5 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, in-room safe, desk, iron/ironing board

Premier King

  • City view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel in North York
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and a seasonal outdoor pool are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Pan Pacific Toronto features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to 21 meeting rooms and limo/town car service. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Pan Pacific Toronto has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June 21 to August 31
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1382 out of 2885 reviews
Rating 8 - Good. 755 out of 2885 reviews
Rating 6 - Okay. 372 out of 2885 reviews
Rating 4 - Poor. 188 out of 2885 reviews
Rating 2 - Terrible. 188 out of 2885 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Stayed 1 night in Dec 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
this was the second or third time i've stayed there and this was the best experience. close by uber to my family.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

The location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melanie, Capreol

Traveled with partner
Wonderful staff and a clean comfortable bed.
Stayed 1 night in Jan 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Khang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific was close to where I needed to be in Toronto, but other amenities as well. My room was clean and stocked. I’d definitely return here for future stays in Toronto.
Stayed 2 nights in Jan 2025

6/10 Okay

JOSEPH

Liked: Cleanliness
Room was nice and a good price, but someone in the room next to me was rather loud at 3am and I couldn’t get a hold of anyone to get it straightened out. There’s no clear instructions on how to contact front desk on or around the phone. Had to experiment. Even then no one answered. I tried calling multiple lines multiple times. Eventually they quieted down on their own but that was annoying. Bed was clean and comfortable. Sheets were nice. Bathroom floor was dirty. A wet towel got dragged on the floor a bit and the bottom side was dark grey, which means the bathroom floor doesn’t get cleaned very well or at all. Kinda gross.
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for my purpose
Stayed 1 night in Jan 2025

8/10 Good

YOSHIO LORNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms good and the grounds nice
Stayed 9 nights in Dec 2024

10/10 Excellent

behrouz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Munir

Traveled with partner
Liked: Cleanliness, staff & service
It’s a nice hotel in good location if you have a car.
Stayed 1 night in Jan 2025

6/10 Okay

Nadine Alana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Lottie

Stayed 3 nights in Dec 2024

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 2 nights in Jan 2025

8/10 Good

Perfecto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toronto 2024
I will stay in this hotel anytime I come to Toronto. I actually could have rated it near perfect (4.8) but I do not give perfect scores! Like the rooms being cleaned well everyday. We did not get to try the restaurant however! Thank you.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly environment, and the staff are polite and helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Xiaoyun

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very outdated. The windows in our room were so dirty and the sliding door to the balcony didn't work at all. The toilet in our room didn't flush too well, needed to hold down the handle for a very long time so that toilet paper didn't come back up. There was a false fire alarm at 9am the morning of our check out, and yet when I called the front desk to ask whether I could check out a bit later than 11am, the staff refused. Parking cost extra, $20/night. It's definitely not up to the 4-star hotel standard. I don't recommend it and will not stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey, Ajax

Traveled with partner
Liked: Cleanliness, staff & service
We stayed for one night to access a nearby event. The room was nice, the bed comfortable, and very clean. But there were some oddities: the HVAC was very loud, some of the furniture was busted/stained, and there is no room service after 11pm - on a Friday night. But it was relatively inexpensive, so overall a great deal.
Stayed 1 night in Jan 2025

8/10 Good

SOFIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Khadija

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 3 nights in Dec 2024