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Pan Pacific Toronto

4.0 star property

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Photo gallery for Pan Pacific Toronto

Exterior
Lobby
Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪3 min drive‬
  • Aga Khan Museum
    ‪4 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, in-room safe, desk, iron/ironing board

Premier King

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

4-star hotel in North York
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and a seasonal outdoor pool are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Pan Pacific Toronto features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 21 meeting rooms and limo/town car service. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Pan Pacific Toronto has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June 21 to August 31
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1426 out of 2989 reviews
Rating 8 - Good. 787 out of 2989 reviews
Rating 6 - Okay. 387 out of 2989 reviews
Rating 4 - Poor. 191 out of 2989 reviews
Rating 2 - Terrible. 198 out of 2989 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Huber

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Hassan, Toronto

Stayed 1 night in Mar 2025

10/10 Excellent

Parnia

Stayed 7 nights in Mar 2025

10/10 Excellent

Jheonrylle Claim

Stayed 2 nights in Mar 2025

8/10 Good

Colvin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kinga

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

2/10 Terrible

Laura

Traveled with family
Disliked: Staff & service, property conditions & facilities
**Review for Pan Pacific Hotel: Extremely Disappointing Stay** I had high expectations for my stay at the Pan Pacific Hotel, but unfortunately, it was a huge disappointment. We arrived on a snowy night and, due to the lack of plowing, we parked in a row with other cars at what seemed like a reasonable spot. However, at 2:00AM, we were unexpectedly woken up with a call from the front desk, saying that someone had complained about our parking. This was frustrating, especially since our car was clearly not obstructing anyone. When we went down to inquire, we were surprised to find that hotel staff hadn’t even sent anyone to verify if our car was actually in the wrong spot. They had just acted on a complaint. After seeing that our car was fine and not blocking anything, we went down again to speak with someone. A security guard confirmed that our car was indeed parked correctly for the conditions of the parking lot. The real trouble started when we tried to resolve the situation with the hotel. They insisted it was our fault, despite us having photographic evidence that our car was in the right place. They even tried to claim that our photos were taken *after* we had moved our car, which was a complete fabrication. All we wanted was a simple form of compensation, like a refund for the paid parking, but after weeks of back-and-forth, we got no meaningful resolution. The hotel’s response was unsatisfactory and unprofessional. Needless to say, we will not be returning.
Stayed 1 night in Feb 2025

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

8/10 Good

Ronnie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and coffee shops walking distance
Stayed 4 nights in Mar 2025

4/10 Poor

KUSELA KUMAR

Stayed 1 night in Mar 2025

10/10 Excellent

Sheramie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adara

Stayed 1 night in Mar 2025

10/10 Excellent

Sergey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Abdi, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all major highways
Stayed 2 nights in Mar 2025

2/10 Terrible

Tonessa

Smelt like wet mold
Stayed 2 nights in Jan 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and polite staff
Stayed 1 night in Mar 2025

10/10 Excellent

Lili cassandra

Stayed 1 night in Mar 2025

10/10 Excellent

Raven John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything looked so nice and clean. Only thing is the outlets near the bed wasn’t working on both sides
Stayed 1 night in Mar 2025

8/10 Good

dale

Stayed 1 night in Feb 2025

4/10 Poor

Ritta

Business traveler
Liked: Cleanliness, staff & service

This hotel needs more attention

I’ve stayed at this hotel many times over the past three years due to its convenient location for work. However, some ongoing issues remain unaddressed. The path to the parking area is rough on luggage, and the route from the lot to the main entrance is poorly lit at night, especially in winter — despite multiple complaints, no improvements have been made. The hotel also isn’t eco-friendly, still using small plastic containers for toiletries instead of dispensers. The coffee machines are old and produce poor-quality coffee, and the gym equipment is outdated. I hope to see upgrades to both the gym and coffee machines soon. While the location is great, the facilities definitely need attention.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vijayan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

8/10 Good

Maria de Fatima

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and updated. Very nice view of area.I did notice a slight “chemically” smell but got used to it after a while. Front desk staff very friendly. I would definitely recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Phalla

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The elevator under repair certainly made for a lengthy wait to get up to the rooms. Understandable repairs, but still... I had dinner in the restaurant, and found the meal to be ok (so-so), but it was pretty pricey.
Stayed 1 night in Mar 2025