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Pan Pacific Toronto

4.0 star property

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Photo gallery for Pan Pacific Toronto

Exterior
Lobby
Lobby
Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪3 min drive‬
  • Aga Khan Museum
    ‪4 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, in-room safe, desk, iron/ironing board

Premier King

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel in North York
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and a seasonal outdoor pool are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Pan Pacific Toronto features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to 21 meeting rooms and limo/town car service. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Pan Pacific Toronto has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June 21 to August 31
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1421 out of 2978 reviews
Rating 8 - Good. 789 out of 2978 reviews
Rating 6 - Okay. 386 out of 2978 reviews
Rating 4 - Poor. 188 out of 2978 reviews
Rating 2 - Terrible. 194 out of 2978 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doc, Orland Park

Liked: Cleanliness, staff & service, property conditions & facilities
I would come back
Stayed 3 nights in Feb 2025

10/10 Excellent

Vallynn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025

6/10 Okay

Edward

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Hotel needs a face lift.
Stayed 4 nights in Feb 2025

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
No face cloths in washroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorne

It was a little rundown but still a nice place and a good price
Stayed 1 night in Feb 2025

8/10 Good

Daphne

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVENIENT, EXCELLENT STAFF
Stayed 2 nights in Feb 2025

10/10 Excellent

WENYING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Emanuela

This was a horrible experience! The lobby and room were cold and in spite of trying to turn up the heat it was uncomfortable. Had asked for a quiet room-didn’t happen. Had to ask manager to come up so he could believe me. Food in the restaurant is very bland and unhealthy as well as very expensive. Breakfast not included and no healthy choices here either. I was happy to leave this place and will never go back again.
Stayed 1 night in Feb 2025

6/10 Okay

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed and room were comfortable however, only 2 bath towels were provided and we had to call to get more (there were 2 of us there for 2 days) and ask for face cloths, only 1 coffee was provided and it was single serve so we had to ask for that also. Charged for parking in an outdoor lot that had far too much snow still on the ground making it difficult to maneuver. The room itself was nice and bed was comfortable. Staff were friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Stayed 1 night in Feb 2025

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We always stay here, for my drs appointment , this time i wasnt impressed with the parking lot not being cleared of snow and was days after snow storm.
Stayed 1 night in Feb 2025

8/10 Good

Taylor

Stayed 1 night in Feb 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and out of date. Poorly decorated on Jan 18th they still had Christmas decorations out.
Stayed 2 nights in Jan 2025

6/10 Okay

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during a terrible snow storm, so it understandable that the outdoor parking was not cleaned immediately. However, after a full day after the storm the parking lot was still not properly plowed. Two days later only the path was plowed but the area where the car were parked was not. That meant that the area around the car was still deep in snow that I had to pull the car out through hard ice. Given that Toronto can expect the occasional very heavy snow I would have expected a hotel with an outdoor parking area to be a bit better prepared. Otherwise it is a great hotel and we will continue to use it several times a year.
Stayed 3 nights in Feb 2025

2/10 Terrible

Mazen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Miroslava concepcion

Liked: Cleanliness, property conditions & facilities
Friendly staff and very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old

Elevators are very very slow.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Juddef

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this property
Stayed 2 nights in Feb 2025

6/10 Okay

Taras, Burlington

Liked: Cleanliness, staff & service
The bathroom didn’t have any face cloths The usb port wasn’t working on the headboard nor the desk to charge my phone. However, maintenance did bring me a block for my cord so I was able to charge it. The lounge staff said they couldn’t put the Canada/ USA hockey game on the TV because the cable wasn’t working. Fortunately, the room cable was working.
Stayed 1 night in Feb 2025

10/10 Excellent

Ahmed

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

puff

Stayed 1 night in Feb 2025

10/10 Excellent

Isabelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a lot of nice restaurants around. Sad thing is the pool is summer only, and not all the elevators were working so wait times were longer.
Stayed 1 night in Feb 2025

10/10 Excellent

john

Stayed 1 night in Feb 2025