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Novotel Toronto Centre

3.5 star property

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Photo gallery for Novotel Toronto Centre

Exterior
Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk
Indoor pool, sun loungers
Superior Room, 2 Queen Beds (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Scotiabank Arena
    ‪8 min walk‬
  • Rogers Centre
    ‪16 min walk‬
  • CN Tower
    ‪16 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Premier Room (Newly Renovated)

  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Newly Renovated)

Superior Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite (Executive)

  • 386 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds (Newly Renovated)

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Newly Renovated)

Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed (Newly Renovated)

  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Toronto Centre

3.5-star hotel in Downtown Toronto
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Novotel Toronto Centre provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 2486 square feet (231 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Novotel Toronto Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2827 out of 3940 reviews
Rating 8 - Good. 824 out of 3940 reviews
Rating 6 - Okay. 188 out of 3940 reviews
Rating 4 - Poor. 54 out of 3940 reviews
Rating 2 - Terrible. 47 out of 3940 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ameek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area with restaurants around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlo

Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Traveled with partner
Liked: Cleanliness
It was pretty average. Didn’t find the front desk staff overly friendly but not rude. Disappointed the hot tub didn’t work. Comfortable rooms
Stayed 1 night in Mar 2025

6/10 Okay

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disappointing that the hot tub was not in service. It was one of the reasons why my husband and I chose Novotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for a Leafs game, hhof, or the train station. In the middle of it all but still quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great! Very comfortable beds.
Stayed 1 night in Feb 2025

6/10 Okay

Nigel V

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in Mar 2025

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service
no brush set and towel exchange is wrong replace but overall it's ok
Stayed 3 nights in Feb 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd time here great location…market up the road/LCBO a walk away groceries close by and beautiful Berzy Park. Hotel staff great just wish had a better breakfast option…we can not eat an all you can eat buffet in am…thank heavens Tims up the road..Will return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Went for a hockey game. Took the go train from guelph. Everything was nice and close.
Stayed 1 night in Mar 2025

10/10 Excellent

Michaela

Stayed 1 night in Mar 2025

10/10 Excellent

Edward De

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet neighborhood close to Union Station, the CN Tower, and the Aquarium. Many restaurants and bars close by, as well as a grocery store next door. The hotel is clean, rooms are well equipped and modern. Staff if friendly. What more could you ask?
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Was a good clean hotel. Employees were fantastic.
Stayed 4 nights in Mar 2025

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not included but great overall. No drawers to store your clothes, which was unfortunate.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Biplab

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old architecture vibes
Stayed 3 nights in Mar 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Hotel is conveniently located close to union station. Would certainly stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a nice size, the location is away from the busyness of downtown yet it's walkable to get there. The Old Spaghetti Factory is across the street and is a delicious option for lunch and dinner! The only thing we didn't care for was the price of breakfast at the hotel. We chose to eat elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, good service and convenience for downtown Toronto
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and central for walking downtown. The local market is amazing!
Stayed 2 nights in Mar 2025

6/10 Okay

Lindsey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.. hot tub wasn't working but overall good
Stayed 2 nights in Mar 2025